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390-0814 , Matsumoto, Honjo 1-2-1, Japan – Show map
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71 properties in Matsumoto
Including hotels, apartments, villas and more.
56 verified reviews
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Buena Vista's staff speaks: Japanese
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Massage, Bicycle Rental
Food & Drink
Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs JPY 1050 per day.
Room Service, Vending Machine (drinks), Car Rental, Shuttle Service (free) , 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Suit Press, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Chapel/Shrine, Elevator, Heating, Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 57 reviews
Value for money
Show reviews from:
A 4-minute walk from Matsumoto Station, Richmond Hotel Matsumoto offers comfortable rooms, free Wi-Fi, a 24-hour restaurant and a pub-restaurant.
Score from 119 reviews Excellent
Dormy Inn Matsumoto is a 5 minute walk from JR Matsumoto Station and offers modern rooms with free internet access, a hot-spring bath and a buffet breakfast served daily.
Score from 179 reviews Excellent
Offering rooms with a private bathroom and free Wi-Fi, Hotel New Station is just a 1-minute walk from JR Matsumoto Train Station. It has a massage service and free-use bicycles.
Score from 298 reviews Very good
Only a 2-minute walk from JR Matsumoto Train Station, Tokyu Inn has modern rooms with a flat-screen TV and an attached bathroom.
Score from 127 reviews Very good
I booked a non-smoking room and when we arrived they gave us a room on a smoking floor. Apparently they had "prepared" the room especially for us so it would be non-smoking. Not sure what this means but it still smelled like cigarette and it was an old room, felt like being in a motel from the 90s. Since travelling with a baby, we refused to stay in this room and had to argue to get a real non-smoking room. We got a really nice renovated NS room after discussion. I would not go back unless the rooms are all renovated.
Renovated room on the 9th floor. Comfortable and modern room, large bathroom in the twin room. The lady from the shuttle bus and the staff at the conciergerie were very nice.
The room should have never been sold as a double. It was obviously a single room. When we arrived, there was only one set of towels, toothbrush, etc.
I asked for a non smoking room, but it had obviously been smoked in. To their credit they changed us to another room. (Disappointingly, Japan allows indoor smoking at other guests health expense, disgusting!)
Great range of choice for breakfast. The Executive Lounge was a nice touch, thank you to Miwa for her excellent service.
We booked 2 rooms one for us as a couple and one for our 16 yr old son. Although we had ailed them and requested his room to be near ours they put him 2 floors down and in a smoking room. Our room also had a slight smell of smoke although it was a non smoking floor. When we asked to change our sons room they were very obliging but he was still placed on another floor.
Close to the train station and hotel bus picked us up at the train station and was waiting for us. Great for a 1 night stay to visit Matsumoto Castle and then head off the next day. Staff were very helpful if we had any inquiries. The executive rooms on Floor 12 allow you free access to the lobby lounge where you get free drinks and nibblies. Loved the big open fire in the foyer.
The quality/price ratio has been the best so far in my 14 days trip in Japan. The hotel has been recently renovated, I highly recommend it!
The earthquake! I thought the announcement to the guests after the first tremor could have been earlier.
The lights in the hallway were very dim (not a huge problem)
The service was amazing...the hotel staff were very helpful and friendly. Free loan bikes were useful to use to explore Matsumoto. Room was very clean and comfortable Good WiFi
Size of room small for price we paid.
Matsumoto City Modern Hotel Executive Floor Modern Room but small Transport Bus from station with excellent Lady Driver Lovely Japanese Restuarant Check in at sit down desk
Even if it's very close to the station(5 min walking), they have a shuttle which is very convenient if you have heavy bagage. Everyone is very kind and willing to help if you need the hotel is beautiful, clean and breakfast is good
This hotel doesn't reflect the Japanese approach in making good.
The room I had was relatively small - a common occurrence in Japan - and the mattress was as hard as a rock. I was told (too late) to ask the staff to add a futon mattress to the bed.
The hotel's location - a few minutes away from the JR train station - was wonderful. There are many nice stores and restaurants just steps away. The staff is extremely pleasant and helpful.
5 to 10mins walk from the station
Reserved on the executive floor and the staff can speak English escorted me to the room.all the staff I met was so friendly and good smile.buffet breakfast was also yummy.will def come back again
There was absolutly no shelve to put your things.
Good location with nice little spa. We appreciated the quiet room and a good dinner.
English-speaking and very efficient and knowledgeable staff. Great breakfast with awesome views around the restaurant!
Parking under the hotel is quite limited. They offer remote parking nearby, but it is a bit to far to walk in the rain. If the breakfast costs more reasonable, it would be great.
The buffet was excellent value for money; the English speaking concierge was very helpful; and there was a courtesy bus to the station.
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