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Newest reviews for Buena Vista

  • Anonymous
    July 28, 2014

    Reserved on the executive floor and the staff can speak English escorted me to the room.all the staff I met was so friendly and good smile.buffet breakfast was also yummy.will def come back again

    5 to 10mins walk from the station


  • Vera
    May 29, 2014

    Good location with nice little spa. We appreciated the quiet room and a good dinner.

    There was absolutly no shelve to put your things.


  • Ronnie
      United States of America
    April 6, 2014

    English-speaking and very efficient and knowledgeable staff. Great breakfast with awesome views around the restaurant!


  • Toru
    March 26, 2014

    Parking under the hotel is quite limited. They offer remote parking nearby, but it is a bit to far to walk in the rain. If the breakfast costs more reasonable, it would be great.


  • Simon
    March 17, 2014

    The buffet was excellent value for money; the English speaking concierge was very helpful; and there was a courtesy bus to the station.


  • Jose
    January 29, 2014

    Above all the attentiveness and kindness of the hotel staff


  • Freddy
    December 28, 2013

    We're transit at this hotel for 1 night only, during our road trip from tokyo to takayama. We check in very late at night. We booked 2 rooms. At first we're given smoking room, but we mention that we need non smoking room as requested on the booking cause our children quite sensitive to smoke, the staffs immediately upgrade all our rooms to executive suites. The room are very spacious with very nice amenities. And the staffs are really friendly.


  • Jonathan
      South Africa
    December 27, 2013

    Free shuttle to station, Close to Sightseeing bus terminal. Breakfast was good, and also well priced, with a great view from the top floor of the hotel while you eat looking out over Matsumoto and the mountains.

    Rooms furniture/carpeting etc could do with an upgrade, however everything was functional, and the beds were comfy.


  • Ilan
    October 18, 2013

    Helpful and friendly staff, clean spacious room, free shuttle from/to train station, location

    Furnishing of the room and bathroom is a bit old


  • Nicholas
      United Kingdom
    October 6, 2013

    Location was excellent - Hotel reception and corridors were very good

    Requested a non-smoking room which was not available upon check-in. Negotiated with 3 staff members to move us and were presented with an upgrade to a superior room. Superior room was more clean, but still in the smoking section of the hotel. Not impressed that we weren't told before arriving


  • Anonymous
    July 13, 2013

    Everything. Convenient shuttle service from JR station. Without shuttle only a 7-minute walk anyway.

    Wifi only in the lobby, not in the rooms.


  • Anonymous
    July 3, 2013

    Shuttle service

    Dusty under bed, moldy, location not friendly for street walk, short of four stars expection


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