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160-0022 Tokyo Prefecture, Shinjuku-ku, Shinjuku 1-28-13 , Japan – Show map
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541 properties in Tokyo
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848 verified reviews
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Citadines Shinjuku Tokyo's staff speaks: Japanese, English
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No parking available.
Vending Machine (drinks), Car Rental, 24-Hour Front Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Suit Press, Fax/Photocopying
Safe, Non-smoking Rooms, Elevator, Heating, Air Conditioning
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child from 0 to 5 years stays free of charge when using existing beds.
One adult is charged JPY 2376 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 852 reviews
Value for money
Show reviews from:
Opened in December 2013 and situated right in the heart of the lively Kabuki-cho area in Shinjuku, the Granbell Hotel has modern and stylish guest rooms with unique design concepts.
Score from 1507 reviews Very good
Right in downtown area Kabukicho, the Best Western Shinjuku Astina offers easy access to public transportation.
Score from 598 reviews Very good
In Shinjuku’s Skyscraper District just a 5-minute walk from Shinjuku Train Station, Keio Plaza Hotel Tokyo offers sweeping views of Shinjuku, free Wi-Fi and 21 dining options.
Score from 786 reviews Very good
Featuring free access to its indoor pool, sauna and fitness center, Hilton Tokyo Hotel overlooks Shinjuku Central Park and the Shinjuku Skyscraper District.
Score from 486 reviews Very good
Rooms clean, not a bad size , staff helpful
Spacious rooms & reasonably priced.
Too far from Shinjuku Station which is the best way to get around. It requires a taxi ride to get there but to be fair the taxi fare was only about AUD 10.00 each way but this adds up.
great bed, great room design both in colours and layout, reasonable prices, helpful staff
breakfasts could be better
- Great staff that were helpful and had great english - Flexible payment options (we paid in mixture of cash and credit card) - Room is clean, large and comfortable with kitchenette - Coin laundrette available - Gym facilities available
- Location to train station is 15 minute walk which can be daunting if you've been walking everywhere all day
A decent sized room with good kitchen facilities. Housekeeping was very good, no expectation of dish washing (no cloths etc supplied). The hotel is a 5 minute walk from the subway and a 15 minute walk from the JR station. Wifi was free and very reliable
Shower wasn't very hot and was very low flow The illuminated panel to find the light switch in the dark.
I liked the apartel room which is a premium in Japan. Much roomier than a regular room of that same class. It had a useful small kitchen. It was clean. The staff was respectful and well trained.
It was a bit out of the way from the mainstream of things. The hotel facade looked gloomy and they even forgot to maintain their signage. Dull lighting. No smoking area but in the back of the hotel beside the loading dock for supplies. Quite odd!
This is an apartment hotel in the Shinjuku district, about 15 minutes walking distance from Shinjuku Station. Small kitchenette is good to make tea and boil water for noodles. Very clean and excellent wifi with personal router in room. Small desk makes working easy.
Nothing really. Good value.
The little kitchenette was definitely a bonus.
Room comfort was poor. And location was not ideal.
The rooms were very clean. The staff are friemdly and went out of their way to help us with directions to the nearest train station. Hotel is located in a quiet area of Shinjuku but near convenience stores 7-eleven and lawson. Had a pleasant stay and will definitely recommend the hotel to friends and family.
The room is quite tiny. Not enough space for luggage.
Good sized rooms, clean, good facilities like shower, kitchenette etc, location is 5 mins walk to Marunouchi Line station with direct access to Shinjuku and Tokyo stations
Breakfast was a bit basic, but ok.
The friendly and courteous staff upon checking in. The excellent layout of the room and the choice of bedding The free Wifi and the excellent choices of tea and coffee The convenient location to convenient stores
You should have English news channels like CNN or BBC.
Good size room , and kitchen was great
A 10 minute walk from station with suitcases was the only bad thing about this great hotel
The staffs has the best attitude. Although we had some language barrier when it came to more complicated requests or instructions, it was easily resolved with some patience and online translation. Also, great local eatery is all around the hotel - from as close as 200m. Convenient stores surround this hotel too.
The coin operated laundry had 4 washing machines and 4 dryers of 4.5kg capacity. Might be a good idea to increase the capacity of these machines to reduce wait time of doing multiple washes. Also, hotel should check dryer for daily maintenance.
location and quietness
TV very limited channels for Englush viewers
I liked everything: the location, the room was big, the service and cleanness.
The free wifi was excellent for a family and especially when everyone today would like to remain connected
The laundromat facility should have been bigger. Sometimes have to wait for the washing machines or dryer in the evenings when it is fully utilised during that period
We liked the location, and the staff who were friendly and very helpful with the queries we had. The adjoining rooms were ideal for our family during our visit to Tokyo
Great location and friendly staff. Hotel very near JR Metro, local restaurant area and 10mins walk to Isetan Shinjuku.
Staff super helpful. Clean. Decent location. Decent sized room for Japan.
It was a good central area and we could walk to Shinjuku station (but not with suitcases as we were told we could.)
We were not given a proper map that could be understood, so it was hard to find our way anywhere.
Liked the area. Modern, functional rooms and excellent service
Size of bathroom
I am very pleased with the spacious room, kitchen, microwave, toaster, mini fridge and well designed room utility. There was room for sofa bed to be extended for my son and still it wasnt as cram as some other hotels in Tokyo Shinjuku. There was laundry room for guest to do washing n drying.
I m actually very happy with all other service except for one minor matter- No refill of coffee n tea in the room. However guests can self serve and collect from lobby if they need refill of coffee or tea satchets.
The location is excellent in a nice, interesting, local neighbourhood and close to the Metro and the Gyoen National Gardens. It is quiet, clean and with a guest laundry. We have stayed several times and hope to return.
The entrance/reception area has been changed to accommodate a small exercise facility and is often cluttered with luggage so it is not so welcoming or relaxing. The room could benefit from a fresh coat of paint.
The facilities like the kitchenette and its cleanliness
No ice cubes for hotel guests. No Dishwashing powder and sponge in kitchen and had to buy them instead.
Decent sized room, good amenities nearby, and some cosy little places to eat and relax. Close enough to multiple metro stations, so transport is easy.
Sofa was a not very comfortable. Located a bit far from the main Shinjuku action, so we missed out on most of the lively local night-life.
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