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Newest reviews for Citadines Shinjuku Tokyo

  • Glenn
      New Zealand
    August 28, 2014

    Quiet room Staff were pleasant and helpful Not too far to station and retail action

    Breakfast fair to poor Toilet bidet not working and toilet roll holder was falling off its base. General attention to detail required to maintain standard

    7.1

  • Edward
      United Kingdom
    August 26, 2014

    Obliging staff. Rooms with small kitchen to make breakfast from Seven 11 shop next door before sight seeing. Good wifi

    Nothing

    7.9

  • Chai
      Malaysia
    August 24, 2014

    Location

    Very little facility

    6.3

  • Abdullah
      United Arab Emirates
    August 21, 2014

    The room size was good for me. I loved that there's a small kitchen in the room so you can cook your own food if you like. the WiFi was fast and stable!

    nothing.

    10

  • Mario
      Australia
    August 18, 2014

    The room we stayed in was well equipped and comfortable.The staff were friendly and helpful, and it was located close to the garden and other attractions.

    Nothing that would stop us from going back to the Citadines in Shinjuku.

    7.9

  • Gerald
      Australia
    August 18, 2014

    Staff were very helpful, the location was good, not far from Shinjuko Station and the kitchen facilities very useful.

    Nothing

    8.8

  • Valeria
      Italy
    August 16, 2014

    The hotel has new, big, clean and really comfortable rooms, with kitchen and a little living room inside. The staff (receptionist and housekeepers) are very kind.

    The hotel is 20 minutes walk from the JR station and 10 from the "Marounochi" metro line. If you want to use only the JR is not the best choice.

    8.3

  • Cristian
      United States of America
    August 11, 2014

    Most things

    It's a 10min walk to the more fun areas in Shinjuku.

    8.3

  • Qing
      China
    August 6, 2014

    good staff, clean, big room in Tokyo, close to shinjuku center, lots of restaurant around

    around 10 mins walk to subway

    9.6

  • Sianggiarto
      Indonesia
    August 5, 2014

    Near Japanese restaurant on the back side the Hotel, Bus stop just outside, Comfortable room, Friendly staff.

    8.8

  • Eppie
      Singapore
    August 5, 2014

    friendly staff, having a little kitchenette, a self serviced laundromat at reasonable price

    Quite a bit of distance to JR station but very near to Tokyo subway. Very far to walk to Shinjuku station to take a bus to Haneda airport.

    5.4

  • Anissa
      Thailand
    August 1, 2014

    Located in a quieter area of shinjuku just one stop from the jr station. Love that it's calmer than the usual frenzy, plenty of local places to eat between the subway stop and hotel

    Stayed here twice, seems to have trainees manning the front desk each time, check in could be more smoother if not dealing w trainees

    7.5

  • Anonymous
      Indonesia
    July 27, 2014

    Excellent customer service, highly recommended for travellers visiting Tokyo.

    Size of the room is relatively small and lack of english speaking tv channels

    8.8

  • Ronald
      United Kingdom
    July 26, 2014

    helpful staff excellent fast internet

    9.6

  • Scott
      United States of America
    July 25, 2014

    The staff was excellent, the location was convenient and rooms were spacious-great value for the money.

    10

  • Anonymous
      Indonesia
    July 24, 2014

    Clean,comfortable and wifi.

    Quite far from shinjuku's shopping main area.

    7.5

  • Anonymous
      United Kingdom
    July 21, 2014

    The location and the friendly staff. It's just a short walk to the centre of Shinjuku (transport and entertainment hub). There is also a vibrant restaurant/bar area behind the hotel (5 minutes walk). The room is comfortable and has a kitchenette which was handy.

    There was a great big coffee stain dripping down the wall under the desk area which didn't look very nice.

    7.9

  • Raymond
      Thailand
    July 19, 2014

    The apartment style rooms gave the flexibility to prepare your own breakfast. Location excellent - easy walk to restaurants, shops and metro. All the staff were very helpful.

    If you are looking to join sightseeing tours, you have to go to other pick up locations.......tours do not pick up from this hotel.

    9.2

  • Muhannad
      Saudi Arabia
    July 13, 2014

    The apartment hotel in excellent condition. The cheap rate. The location is good.

    9.2

  • John
      Australia
    July 13, 2014

    Spacious room close to shinjuku without being in the hustle and bustle

    10

  • Anonymous
      United States of America
    July 12, 2014

    Staff were very friendly, helpful and spoke English. The hotel rooms are wonderful, compact modern studio apartments. The facility is well maintained and clean, very nice. The location is good with many restaurants, stores and subway within close proximity.

    The buffet breakfast was not great in our opinion. The Japanese eat raw eggs but not Americans anymore. So, the very very runny scrambled eggs put us off. But not a big deal since there are so many restaurants nearby, including a convenience store just steps away. Rooms have a kitchenette making eating in your room so easy. I wish they could accomodate one family of four in one room. But this is rare in Tokyo unfortunately.

    10

  • Joseph
      Singapore
    July 12, 2014

    Compact but efficiently organised with everything needed in the room.

    About 15 minutes walking distance to shinjuku train station, if you don't use the 1 stop subway.

    9.6

  • Anthony
      Australia
    July 5, 2014

    Good location: - 4 minute walk to subway station - 7/11 next door - 24hr bento place across the road. Good size room for 3

    Nothing

    9.2

  • Peck
      Singapore
    July 5, 2014

    We like the location which is in Shinjuku, 5 min walk to subway, convenience stores nearby, central yet quiet, helpful staff which speak excellent English and clean room!

    None

    9.6

  • Carol
      Singapore
    July 4, 2014

    Like everything about it.

    Nothing

    10

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