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Newest reviews for Hotel Gracery Ginza

  • Joy
    August 4, 2014

    Comfortable lounge and the hotel offers their guests coffee in the lounge.

    Unloading of luggage was a bit of a problem as there was no car porch or unloading bay. The hotel is located at a street corner and surrounded by buildings and 2 relatively busy streets. Not much of a view from the room (top of buildings, laundry being hung out to dry) but that's kind of expected since the hotel is located in the heart if ginza, about 3 blocks away from ginza subway station.


  • Thanisara
    August 1, 2014


    No Bus to Airport


  • Kirby
    July 13, 2014

    The value for money. Very comfortable and more space than usual for this price in Tokyo.

    slowness of elevator


  • Kullamas
    June 29, 2014

    Great facilities inside the room.

    There is dust over wall furniture's area


  • Anonymous
    June 25, 2014

    good location

    lobby is too small


  • Lee
    June 11, 2014

    The location of this hotel was great just steps away Ginza road

    No alternative for Twin Rooms during online booking and was not specific clearly upon check in, was told we need to pay additional charge for twin rooms


  • Siok
    June 6, 2014

    Situated in the centre of Ginza. Easy access to train station, limo bus to airport.


  • Wiwiety
    June 1, 2014

    The hotel is very clean. Located in the center of the easy to be reached

    the staff couldn't give us a very simple information like : how can we get a city tour transportation (we know about TOEI BUS, but we didn't know how to get that bus)


  • Wee
    May 21, 2014

    Location.Efficient and helpful staff



  • Erzsebet
    May 15, 2014

    Close to the shops and to the subway station. Technologically advanced system.


  • Yannick
    May 14, 2014


    Construction site just by the hotel working 24 hours.


  • Diego
    April 29, 2014

    Very convenient location. Just across the Main Street of Ginza neighbourhood. A ten minute walka to Sujkiji Fish market. Very close to subway. Very clean.

    The room was tiny. That is warned in advance though.


  • Leonardo
    April 27, 2014

    The hotel has an excellent location in Ginza, near the department stores and luxury boutiques.

    Small room (Japan standard room)


  • Zeng
    March 31, 2014

    location location location


  • Inoshita
    March 30, 2014

    The location is very convenient.


  • Nicola
      United Kingdom
    March 17, 2014

    Great location to get around all of Tokyo, metro just a short walk away, taxis always around. Hotel is clean and tidy, staff seemed helpful although I didn't refer to them much during my stay. Its a more functional no frills hotel but in a very good way. The hotel does have a restaurant/bar but I didn't use it so cannot comment on this. Area is lively and yet sophisticated, importantly for a lone female traveller it seems extremely safe at any time of day or night. Lots of wonderful shopping available here should you wish along with plenty of food options, cafes/restaurants. Local 7/11 shop and supermarket nearby.

    Rooms are a little on the small side but it is Tokyo and it is not a particularly expensive hotel option so its not really a dislike just a comment. But if you want spacious this will not be a place to stay.


  • Anonymous
      Hong Kong
    March 8, 2014

    Free wifi Coffee and tea section in the lobby

    Room was two cramped


  • James
      United States of America
    February 19, 2014

    Everything was clean and sleekl

    No complaints


  • Anonymous
    February 17, 2014

    Overall, a good experience at the hotel until check-out time.......

    Check-out time is 11am. I travel a lot, and it's the first time any hotel has called me at 11:20am and said if I didn't check-out before 11:30am, they will charge me additional for late check-out......


  • Ana
    February 14, 2014

    Location is fantastic. It is just 2 min away from the Ginza station. We had a blast using the subway to visit all the key attractions in Tokyo. The Hotel is walking distance to Kabuki Theatre and Fish Market. The room is small but functioning well, Japanese standard. There is a humidifier in the room, a kettle to make tea and coffee, which is available also in the lounge (free). There is a built-in cell phone charger by the bed, and all the typical amenities of a 3-4 star hotel. Wi-Fi is free of charge in the room. The breakfast is very good (both continental and Japanese), with the best pastries! The room is small, but clean and sufficient. Overall, we love the hotel. We would definitely stay here again.

    There isn't much space in the room if you need to get work done, but for a place to sleep it is fine.


  • Edmundo
    January 30, 2014

    Location...There is dinning and shopping everywhere.


  • Bret
    January 10, 2014

    Location good great pub " Lion" with good food and service across the street.

    Disinterested unfriendly staff at reception. Paid for a bed , got a smaller mattress on the floor ! Very small room with poor facilities.


  • Anonymous
    January 5, 2014

    Location, just off main Ginza road


  • Kim
    November 19, 2013

    My fiance and I spent our last nights at Gracery Ginza. The room is surprisingly spacious (by Japan's standards). It's a short walk down Ginza from the C3 exit, which is always pleasant. The bathroom supplies were nicely scented (green tea). Loved it.


  • Anonymous
    November 14, 2013

    The location of the hotel in Ginza was excellent.


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