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102-0092 Tokyo Prefecture, Chiyoda-ku Hayabusa-cho 1-1, Japan – Show map
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Hotel Grand Arc Hanzomon's staff speaks: English
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Food & Drink
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs JPY 1500 per day.
Vending Machine (drinks), 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Suit Press, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Chapel/Shrine, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
One child under 1 year stays free of charge in a crib.
One older child or adult is charged JPY 3564 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1319 reviews
Value for money
Show reviews from:
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great view over tokyo and the imperial gardens
Next holidays trips will book this hotel again
The room is spacious based on Tokyo standard. The view is unblock and fantastic.
The view from the room was very nice overlooking the imperial palace.
The location was not convenient, had to change lines. The hotel looked nice but some of the staff were not friendly. One gent refused to look at the information I had printed off from my booking sheet, but insisted on making me write down the spelling of my name, even then he couldn't find the booking. I had the booking number but he refused to even look at the paper I had with all the information he needed, as a result our check in took nearly twenty minutes! The hotel caters for weddings and business men. Would not stay here again.
The staff speaks good English. Nice view from the hotel. Walking distance from the Hanzomon station.
Although it was near the subway, as I used JR Pass, the subway is not covered by it and I had to pay. No nearby JR station to the hotel.
Staff Cleanliness Location Value for Money
Poor WIFI connection No Buffet Breakfast
Staff makes you feel welcome and show attention to details. Good Japanese and Western choices of in-house restaurants that are very reasonably priced.
Friendly staff, ideal location
Clean, near to metro station, right in the middle of Tokyo city.
Good location Good staff Good clean room
Super convenient location and great Japanese Breakfast
Decor was a little tired and standard room tiny
Hotel was clean and very comfortable. Check in and out were efficient. Staff was friendly and helpful.
The Breakfast menu did not change for the 5 nights I was there. There was only the same boring Japanese set and 3 rather similar American sets to chose from. Really regret booking room with breakfast.
location, view, room has everything you need
Room is a bit small
The lobby was clean, simple and professional when we arrived. We went in November and a large Christmas tree was up for the holiday season. The staff members were very friendly. We only speak a few Japanese phrases but were able to communicate with them as they knew some English. The room we had was maybe a double or full bed, small compact room with nice view of a river and the city (with Tokyo Tower). The decor was minimal, but elegant. Nothing felt old or stuffy. It felt like measures were taken in the design of the room to provide comfort for the customer (like all the room's light switches could additionally be controlled by buttons near the bed's headboard). The showerhead was notably great because it had high pressure and a large overhead spray. We ate at the restaurant in the lobby which had nice architecture of tall, windows curving around the tables. We chose the western style breakfast of eggs, bacon, muffin, juice, coffee, fruit, etc... It was quite delicious! (everything in Japan tastes better than in the USA hehe) I must say, the staff at the hotel were very friendly and accommodating. They allowed us to borrow umbrellas during our stay and even for the day after we checked out. They also stored our luggage and shopping bags for us after checking out so we could explore more of Tokyo without the luggage. When we needed taxis, the hotel would call the service and speak to the driver to help explain our destination. The staff walked us out numerous times including when we went out for day excursions with a taxi and when saying goodbye at the end of our stay. The location was great because it was near the Hanzomon train station and near the Imperial Palace which has free entry to the gardens, as well as the National Museum of Modern Art. We will be back at the Grand Arc again because of the great service and clean room with nice features. And what a great price!
There is nothing we didn't like. The hotel was great! It is not an ultra fancy or plush hotel, but that was not expected. It was a very clean, modern business style hotel. We would definitely go back!
- Staff were very polite and understanding. -English speaking staff. - Payment is upfront. No hidden fees. - Vending machines on each floor. - Very close to the train station, ideal location of you are travelling a lot within Tokyo. - Internet and printing facilities are useful and cheap.
Clean and even if the room is small, it has everything we need. The room is cleaned daily, towels and sundries replaced daily. Staff is very helpful and efficient.
For those looking for proximity to the train station, it is not too far from it. However, the station that services this does not have an escalator or elevator, only stairs.
The location is great, the view is nice, the neighbourhood is far from nightlife which is good for sleeping All the staff is very fluent at English and this helps a lot. Shibuya is only like 5 stations away so no problem when using Airport Limousine, you can just arrive at Shibuya Mark City and take a stroll to the Tokyo Metro Hanzomon Line.
Good house keeping, quiet room, fast and easy to connect internet, good toiletry/amenities, good breakfast.
A bit far from metro station, breakfast selection limited.
Friendly staff and close to Imperial Palace
too small room and bed. It is definitely not double in size!
Location and exceptional value for money
Astonishing view over Tokyo from our room at the 10th floor. Very good WI-FI connection. Close to the metro Hanzomon (exit no.1 or 2)
No breakfast included.
Excellent view of the Imperial Palace garden and the city from our bedroom window. Good breakfast.
Location next to National Theather. Hotel's restruant
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