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049-5721 Hokkaido, Lake Toya, Toyako Onsen 144 , Japan – Show map
|Japanese-Style Room with Shared Bathroom + Private Toilet|
|Japanese-Style Single Room with Shared Bathroom + Private Toilet|
|Japanese-Style Twin Room with Shared Bathroom + Private Toilet|
|Japanese-Style Triple Room with Shared Bathroom + Private Toilet|
|Japanese-Style Quadruple Room with Shared Bathroom + Private Toilet|
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11 properties in Lake Toya
Including hotels, apartments, villas and more.
191 verified reviews
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Hotel Grand Toya's staff speaks: Japanese
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Canoeing, Hiking, Horseback Riding, Sauna, Massage, Hot Spring Bath
Food & Drink
Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Baggage Storage, Fax/Photocopying, Souvenir/Gift Shop
Shops (on site), Family Rooms, Elevator, Heating, Air Conditioning
2:00 PM - 7:00 PM
7:30 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children from 2 to 6 year are charged JPY 1080 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 191 reviews
Value for money
Show reviews from:
On the shores of scenic Lake Toya-ko, Hotel Lakeside Terrace boasts natural hot-spring baths, a karaoke bar and indoor pool. Guests can play tennis or enjoy a massage.
Score from 118 reviews Good
Hot spring baths at Toya Kanko Hotel are located in a cave, or indoors and outdoors offering panoramic lake views.
Score from 315 reviews Good
Located a 15-minute taxi ride from JR Toya Train Station, The Lake View Toya Nonokaze Resort offers guests a panoramic view of Lake Toya from the hot spring baths.
Score from 160 reviews Wonderful
Located right in front of Lake Toyako, Daiwa Ryokan Annex features lake views in all rooms. Guests can use the free Wi-Fi at the public areas and refresh at the indoor public hot-spring bath.
Score from 119 reviews Very good
Lake view from room
1)Toilet stinks 2)Basic facilities are old & worn out 3)Slow wifi, which still require payment of JPY 5,000 as deposit for router 4)Jap breakfast not worth paying
Located right on the lake the hotel was very nice and a traditional Roykan experience. The staff were very kind and the onsite onsen was a big bonus.
- The staffs are very polite and helpful - Very close to the lake and other bus station. - The room is clean. It has wired internet.
- Wifi is only at the lobby. It's really a big concern and it has wired internet.
Friendly and personalized services rendered by the boss and his staff. Thumbs up. Stone thrown away from a natural foot bath (free) along the lake walkway. Onsen is one of the largest I have came across. Can see the nightly firework directly in front of my room.
Have to pay for kids (6 yo) stay though they don't use or eat much. Wifi only available in lobby but it was easy for us as we stayed at lobby level.
Like their onSen, and the quietness of the hotel and town. Peace!
Grand lake toya hotel 1) Good location by the lake. 2) Japanese room (lake facing) was good for viewing fireworks (10 mins) 3) Room had piped-in instrumental music, which was nice. Stopped at 8.45pm when fireworks started. Began at 8am. 4) Dining lady - pleasant and helpful.
1) Rude Japanese man at Reception - treated adult guests as kids. Service was horrible. We were rudely told to read hotel rules aloud in front of him. 2) Smoky lobby - terrible experience for non-smokers. Just standing to check in, our clothes stank. 3) Individual taps without mixer. Could not control temperature of water. Either too hot or too cold. Had to use cup to make water lukewarm to wash hands. 4) Quality and variety of food was average. Nothing to shout about. 4) Hotel caters to large tour groups. Certainly not for families. Conclusion My family will definitely not return to this hotel because of the bad Reception service and Smoky lobby.
The location is good. Across the lake. Parking is good. Staff is nice. Onsen is very good.
No wifi reception at room and special router didnt work. No view of the lake on first floor because of buses and trees.
friendly staff room facing the lake location.
there is only toilet in the room. there is no bathroom everyone needs to used the onsen.
We were requested to pay additional cost for my daughter of 5+ years old. Having done that no extra bedding was provided. There was also no extra breakfast provided. Thus the dissapointment on the extra charges.
location; just next to the lake
onsen is located in the basement with no view
Pleasant traditional Japanese style room with great lake view. Plenty of parking. Onsen!
Hotel in need of renovations/refurbishments given the price.
The staff was very friendly and welcoming, the onsen simple but relaxing, the tatami rooms comfortable, and the location in immediate proximity to the lake.
Beware that all restaurants in the area close at around 7pm.
Grand Toya must have had its heyday, now long past. The staff doesn't have a lot to work with but they do everything earnestly and were extremely kind to our family. We were expecting the worst for dinner and were absolutely taken aback at the meticulous preparation and quality of dinner and breakfast. The meals made up for our disappointment over the facilities.
This hotel hasn't been updated in decades and needs serious renovation. But overall, it was a good value.
The room is face to the lake and seem to be amazing for watching fireworks of toya lake. (But we were too late to watching fireworks.) The staff is very kind. Thanks for calling me for left watch in the hotel. The breakfast is japanese style and it's yummy.
After a 5000 yen deposit (which they returned to me on check out), the front desk gave me an internet router, which was fast. Onsen was good, although small. Coin laundry was convenient.
Hotel didn’t provide me with the timetable of the buses running from the station, so I had to take a cab and it was a bit expensive. My room had no view of the lake and it was close to the front desk, so there was a lot of noise. Also, and this is unforgivable for a hotel to do: in the morning, this annoying song started playing out of nowhere inside the room. That’s when I noticed the hotel had speakers in rooms and hallways, and they play music every morning to wake people up. I went to that lake to relax, not to be rudely awakened by some random music!
The hotel is near the Bus Terminal, approximate 5 minutes walk. It is also near the Lake which offers good relaxation. The breakfast and dinner (traditional style) were fabulous. The staffs were also nice when we requested for change of food that were being served.
The price per night is relatively high. We were surprise that we have to pay to leave our luggages at the reception (from 12 noon to 2 pm) when the luggages were left in the open.
Onsen was so so. Fast checkout although there were many guests checking out at the same time.
Smoking smell in room. Very small window opening. Air conditioner very weak as hotel was full. Asked hotel staffing the offered a fan. They gave us a cooling machine after some negotiation. Room was still hot and all of us cannot sleep the whole night. Dinner quality was poor.
great location excellent staff wonderful lake view
I do love the dinner and breakfast food set up. There are really really traditional Japanese style. The staff is very friendly and very kind. I can see lot of care and attention into detail on those 2 meals
The door height and all toilet sink, bowl is too long. There is not fit to my height (1.80 meters). So I accidentally hit the door frame.
great location, friendly staff who were willing to help, excellent food, good onsen with different temperature baths
The room is face to the lake and the view is amazing...
Breakfast was included and was tasty and filling. Staff were friendly and helpful. V. Handy location. Seconds from lake and bus terminal and restaurants nearby. Coin laundry.
Small onsen area and not scenic as I thought in shared area. Wifi worked only in reception area not rooms.
Nice staff and English speaking
The hotel can increase brightness
Size of the room
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