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Score from 110 reviews Very good 8.1/10

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Score from 77 reviews Wonderful 9.1/10

Newest reviews for Hakone Suimeisou

  • Anonymous
      Thailand
    August 14, 2014

    The hotel is very close to the train station and the main bus stop that can take you to every where in Hakone. The staff at the front desk is very nice and friendly.

    Nothing

    9.6

  • David
      United Kingdom
    July 24, 2014

    Wonderful hotel with a true taste of the old Japan. A really great experience for anybody visiting japan for the first time. Great location.

    Rather over valued in price.

    9.2

  • Tuvia
      Thailand
    July 19, 2014

    All was amazing, the staff, the hot springs, location and breakfast!

    can't find any

    10

  • Edwina
      Australia
    July 17, 2014

    Great location for access in and out of Hakone. Newbies to Japanese style room, it was an experience both in food and bedding. Staff were friendly, the lady that served dinner and breakfast was lovely.

    Bedding (only because we're not used to sleeping on a mat on the floor) :)

    7.9

  • Rdrigo
      Philippines
    July 15, 2014

    i like everything

    nothing

    10

  • Teong
      Singapore
    July 14, 2014

    Locations

    Breakfast & dinner not that good.

    7.5

  • Lijun
      China
    July 13, 2014

    Very good Japanese traditional style hotel. A nice experience with staffs very friendly.

    7.5

  • Anonymous
      Canada
    June 26, 2014

    The staff were really nice. Really close to the station. On the first night we reserved the private bath and loved it so much, so we reserved it again on the second night. The breakfast was pretty good, however i thought the portions were quite big for my liking. Overall, it was a great experience, will book again.

    There wasnt a choice of menu for the breakfast. My sister doesnt eat sashimi so i ended up having to eat her portion too. Our room did have an odor, however it didnt bug me too much.

    10

  • Marc
      Switzerland
    June 24, 2014

    The typical Japanese menu at night was excellent.. just make sure you don't eat too much in the afternoon as they tend to serve dinner quite early (one can choose eating between 6pm and 7pm) and the quantity is quite important and quality was great! We also recommend you book the private onsen if you're travelling in couple (the price is reasonable ~ 20USD for an 50min) as their public onsen has men and women separated. Going for a hot bath at night with the sound of the river a few meters away is very relaxing.

    The hotel is located 3min walk from the station but when planning to visit the open air museum or going for the boat trip, bear in mind it will take another 40min (taking the little train from the station) before you get there.

    8.8

  • Lee
      Malaysia
    June 20, 2014

    We experienced the true and Japanese lifestyle and hospitality. Love it.

    We were not offered any choices regarding our meals.

    10

  • Kristina
      Bulgaria
    June 19, 2014

    Great staff, very friendly even though they didn't speak English fluently, they spoke enough for us to understand each other.

    Out of the 3 rooms we reserved, one didn't have good wifi reception.

    9.2

  • Susan
      Brazil
    June 14, 2014

    We stayed at Hakone Suimeisou for two days during our honeymoon and it was amazing! The location is extremely convenient, especially for people who don't want to walk around with big suitcases like us. The onsen is picture perfect, the Japanese style rooms are big and very comfortable, the breakfast is delicious, and the staff, although doesn't speak fluent English, is very considerate and friendly. They even gave us keepsakes for our honeymoon! This is the best ryokan in it's price range in Hakone.

    10

  • Anonymous
      Singapore
    June 13, 2014

    Near railway station.nice location....

    Nope....

    9.2

  • Swen
      Malaysia
    June 12, 2014

    I love their onsen a lot, is the best part in my trip. The breakfast is nice, not that bad as previous comments.

    9.6

  • Jill
      Malaysia
    June 9, 2014

    Our host ms megumi was fantastic!! Loved her hospitality and she can speak good english. The kaiseki dinner was abundant and so was the breakfast! My husband n I really enjoyed the whole experience n the private onsen.

    Nothing...

    8.8

  • Anonymous
      China
    June 5, 2014

    3 mins walk from station. Large and clean room with good view outside, very cozy.

    The private onsen was available only at 23.00 when we arrived.

    9.2

  • Choon
      Thailand
    June 1, 2014

    Staff service, near train station

    Facilities, environment too noisy, onsen facilities too limited.

    6.7

  • Alan
      United Kingdom
    May 11, 2014

    Location breakfast and onsen

    Nothing

    7.9

  • Anonymous
      Luxembourg
    May 8, 2014

    The massages

    A kind of love hotel in Hakone

    3.3

  • Anonymous
      Luxembourg
    May 8, 2014

    The spa and the location

    A kind of morning military policy... Everything is so strict! Breakfast until 8:00am… And as soon as you leave your room for breakfast, they are cleaning your room. Check-out at 10:00am! So forget this hotel if you need time morning!

    5

  • Anonymous
      Singapore
    May 5, 2014

    Great Location

    8.3

  • Anonymous
      Japan
    May 4, 2014

    staff is very nice. hotel is clean. breakfast is very good that serve in room. good view from room.

    9.6

  • Wanwisa
      Thailand
    May 4, 2014

    Staffs are very friendly and very good location.

    10

  • Chun
      China
    May 3, 2014

    The toilet is too small. There is limited space in the room to keep private stuff, for instance luggage, coats, T-shirt, etc.

    5.8

  • Anonymous
      Australia
    May 1, 2014

    Great experience of a ryokan, particularly if you go for the half board option. Bookable private onsen absolutely wonderful. Helpful "how to use a ryokan" available in multiple languages.

    9.6

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