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399-9301 Nagano, Hakuba, Hokujo 4631-4 , Japan – Show map
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204 properties in Hakuba
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63 verified reviews
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Hakuba Gondola Hotel's staff speaks: Japanese, English
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Ski Storage, Ski Equipment Rental (on site), Ski-to-Door Access
Skiing, Hot Spring Bath
Food & Drink
WiFi is available in all areas and charges apply.
No parking available.
Shuttle Service (surcharge), Baggage Storage
Paid WiFi, Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 1 year stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 68 reviews
Value for money
Show reviews from:
Situated 800 metres from Hakuba Happo-One Ski Resort, the completely non-smoking Ski-Kan features a hot-spring bath and hotel-wide free Wi-Fi.
Score from 109 reviews Wonderful
Offering rooms with a yukata robe, green tea and mountain views, Hotel Ougiya is 5 minutes from Hakuba Happo-One Ski Field on the free shuttle.
Score from 44 reviews Wonderful
Located an 11-minute walk from Hakuba Happoone Ski Resort, Maison de Sasagawa offers a cosy, homelike atmosphere. Guests can choose to stay in dormitory rooms or private rooms.
Score from 8 reviews Wonderful
A 5-minute shuttle ride away from Happo-One Ski Resort in Hakuba, Charme Inaba provides simple accommodation with hot spring baths and free Wi-Fi.
Score from 20 reviews Excellent
the wifi access could be a little better
good location, close to everything you need, super close to the gondola
Should not complain for the price. But there are not toilets on every floor (pain if you need a tinkle in the night). The bar reeks of disenfectant, which is unpleasant. But for a bed for the night, it is fine.
The location. This is the next best thing to sleeping inside the gondola. Ideal for a weekend break to maximize time on the snow at Happo. I have not found a cheaper place in Hakuba (and I stay here often).
Advertised as ski in & ski out but it wasn't really. We still had to walk which was a pain with young kids & skis. The onsen was very old & dirty. Didn't even get in. Staff weren't overly friendly. Had to sit in reception for wifi.
Room was clean. Breakfast was basic but filling. Good location for restaurants.
Thank u for helping when I need any assistances. Everyone is kind and polite in the hotel. I had a great time there.
Having to leave and go back to work. Could not fault this accomadation
This is a very comfy, stylish and very nice place to stay in cortina. So close to the ski field literally board to your front door, has amazing views of the mountain. The owner/host Jason was incredible and went out if his way and made sure that we had everyting we needed to make our stay the best it could be. I do alot of travelling and stay at many different motels/hotels and could honestly say that this was a great place to stay with great service.
Very overpriced for the cramped rooms and basic facilities available. Smallest bathroom ever! The locker/ drying room dried nothing & entire hotel smelled terrible. Reception closed at odd times & very slow to replace any breakfast item that ran out. Need more staff.
The location is the only redeeming feature of this hotel, but it is not ski in/ski out.
Only bad thing was that the beds were hard and the one I chose (bottom bunk) was so uncomfortable it was almost better to sleep on the floor
Great location first up. Breakfast every morning was very handy. Facilities were great and the bar was so chilled with live music at night some nights and good cheap drinks. Was able to hire gear at a great rate from the ski shop attached. Staff were all pretty nice and helpful too. Stayed in a 5bed room with private bathroom (big enough) was ideal for my group. Room was warm with a heater you could adjust. Obviously more western hostel with a touch of japanese culture. Would stay again and recommend.
Lovely hosts! Perfect location, 3 mn walk from the Gondola. You can't go wrong with that.....
too many drunks coming back from bar
staff were awesome, very helpful
Drying room gets very full
Great place to stay and snow board
No wifi connection in the room (wifi isn't free). 2 days without Heater!!!
Good location in the station. The room was big.
The smallest rooms ever. Impossible for two people to share and the bathroom I could not even put clothes on in.
Good location in Happi
We arrived on a Saturday at 12:30pm. The ski hire shop was not open and we were told that it would not be open until 4pm. That meant we lost a half day of skiing. Additionally, we were not given any paperwork to fill in for the ski hire (booked online) and when the hire shop opened at 4, the friendly guy told us that we needed to get the paperwork from the front desk. So we went back to collect the paperwork and were informed that as we paid after hours with a credit card (online through the website) that we would need to pay the whole sum in cash as the offices were closed when our request went through and the office-in Australia-didn't open again until Monday. After a long discussion, it was agreed that we leave a ¥20,000 or $200 cash deposit just in case the credit card didn't go through on Monday (even though the same credit card was used to book the hotel). So we ended up in a long back and forth discussion in regard to this, and then we were given the paperwork-all in all another hour and a half wasted. The staff were clearly a skeleton crew however, given that this is the busiest time of the ski season, for the ski shop to be closed on a Saturday is simply not good enough. The same happened when we were leaving, we had to ask them to open the shop so that we could return our ski's. Spend a little more on staff and make it more accessible to guests.
Location was good. Family room was good.
Some of the staff were rude. Place was not well kept. Charged us more than stated on website.
Breakfast was a bit poor. The room was a little cold (no thermostat), and our toilet was blocked and had no hot water on the second day. But as the other reviews state, this is a place to stay and nothing more, and ideal if you want to be on the first gondola.
Location. No walking in ski boots to the gondola. The room was spacious and quiet and spotlessly clean. The bar was busy.
Terrible value for money. The hotel is a very large, shabby, run down youth hostel. Showers are not new or clean. Towels cost 200 yen, which is ridiculous since our room was 12,000 yen for two people. Many drunk college students partying in the halls until late at night. Could hear music from the bar in our room, until late at night. Breakfast was white bread and cheap cereal. All of these things would be fine if the hotel was priced accordingly, but it was priced like a much better hotel. Nearly $110 US dollars (at current rate) for what is a cheap, rundown youth hostel. There are much better accomodations in Hakuba.
The location is the only thing good about this hotel.
My wife broke her leg skiing on our first day at the hotel. The owners were amazing in talking to Hospitals, cab firms and general problems we had. Sad holiday,, but they were amazing!
On your site i paid for a large family room, when i arrived i recived a double room with a bunk bed stuffed in it - i had less room then last time when i had a double room - and paid $500 extra for it - i want the difference of money back
Staff were very helpful and friendly
If you want to pay top hotel dollars for what is essentially a crowded, shabby rundown youth hostel this is your place. Not clean, very worn rooms, "breakfast" was white bread and cheap cereal, and their was no cancellation policy (clearly stated on website but the reason they didn't allow cancellations was apparent after we viewed the room.) All of this would be fine if the room was priced accordingly, but it was priced like a nice hotel, as opposed to the rundown youth hostel it is. 200 yen for a towel, when we are paying 12,000 yen per night for a room for two?! I have lived in Japan for 5 years, and travel extensively, this was the single worst hotel experience I've had, and the worst value for the money. This is also the only negative review I have written on this website, but I felt compelled, this hotel is a total ripoff.
The location is good, which is the only good thing about this Hotel.
Breakfast was a disappointment and a waste of time. Rooms pretty basic.
Location, friendly vibe, easy place to relax and recharge for more skiing.
No free wifi.
Its right next to the Gondola. Bar serves decent food.
2 min walk to the gondola and lifts. Free wifi and great bar.
Unfortunately for us, after arriving from the airport at 3am in the morning, our key was not left out for us. This was disappointing as I called the hotel prior to this and was guaranteed this would be done. Thankfully the manager helped us out and we finally got to bed.
Location is excellent.
The so called "hotel" was so filthy! The carpet stunk with stains everywhere, the wallpaper was falling off and had dirty stains on it in the halls and the rooms. The beds were like sleeping on concrete and the sheets were thin and dirty! The restuarant was like a school cafeteria you even had to rinse your own dishes once you were done! The wifi only works in the bar and the lobby not in your room and you have to pay for it! It is in desperate need of a major makeover! Terribly run down "hotel" would never recommend this place!
The location and the bar were the only good things about this hotel
- only one staff member was actually helpful - stupid refund policy - 'dry room' was not heated some night and locker system is a joke - noisey school groups in wifi areas - limited wifi access points
Easy access to happo-1 mountain Gondola, which is good but it's not the best resort in the Hakuba area
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