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Hatoya Hotel171-0014 Tokyo Prefecture, Ikebukuro Toshima 2-56-2 (Show map)
Review score
Score from 45 reviews
“ Nice hotel, nice staff, I will stay again ”
Mak,
158 Wanchai Road, Wanchai
A 10-minute walk from the Ikebukuro Station, Hatoya Hotel offers affordable accommodations with free Wi-Fi. Each Western-style room comes with a flat-screen TV. The lively Shinjuku Station is a 16-minute train ride and walk away. The air-conditioned rooms feature a refrigerator and a safe. The private bathroom includes a bathtub and toilet. Slippers are available as well. The hotel offers luggage storage service. Hotel Hatoya is a 30-minute train ride and walk from the famous Meiji Shrine and the Harajuku shopping district. Inn: 15 rooms The most recent booking for this hotel was made on May 23 at 04:25 from Japan.
GeneralHeating, Baggage Storage, Air Conditioning
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Total Hotel Score:5.2
Based on 45 reviews Guest reviews are written by our customers after their stay at Hatoya Hotel. |
Score breakdown
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Score Filter |
Has Hatoya Hotel always scored 5.2?
See the average scores awarded by guests over the past 12 months.
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Ching
Family with older children
HONG KONG,
Hong Kong
May 2, 2013
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nothing is good. super dirty, and not cheap
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3.8 |
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Juan
Solo traveler
Mexico City,
Mexico
April 18, 2013
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Conveniently located just four blocks away from Ikebukuro metro and train station in Northwest Tokyo. The bathroom is ensuite. They don't clean up the room every day.
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7.1 |
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Genady
Solo traveler
PRAGUE,
Czech Republic
December 16, 2012
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It's really cheap for tokyo. It's a baddest hotel in the world.stinky, derty, without receptions.advice to people those served in soviet army.
2 out of 2 people found this review helpful. Did you?
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2.5 |
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Konstantin
Young couple
Moscow,
Russia
November 7, 2012
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I'm happy that it wasn't cockroaches in the room and it was free wifi. Almost everything
2 out of 2 people found this review helpful. Did you?
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4.2 |
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Olivier
Solo traveler
Seoul,
South Korea
October 5, 2012
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La propietaire de l'Hotel est marrante et sympa. L'Hotel est plutot bien place, et les chambres disposent d'une petite salle de bain. Hotel sale!!!!!!!!!!! tres sale!!! Ordure dans l'escalier, toile d'araignee aux fenetres, ongle pourri sous le lit!!!!
1 out of 1 people found this review helpful. Did you?
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5 |
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Lissa
Solo traveler
Butterworth,
Malaysia
August 27, 2012
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Not bad
0 out of 2 people found this review helpful. Did you?
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5 |
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Pascal
Solo traveler
Toronto,
Canada
July 11, 2012
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The location was great Staff pushy early in the morning to clean my room on second day when I dont need cleaning. I stayed in cheaper place which were nicer.
1 out of 1 people found this review helpful. Did you?
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3.3 |
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Mak
Solo traveler
158 WANCHAI ROAD, WANCHAI,
Hong Kong
April 15, 2012
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Nice hotel, nice staff, I will stay again
0 out of 3 people found this review helpful. Did you?
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7.9 |
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Per
Solo traveler
Odense V,
Denmark
May 10, 2013
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At jeg kunne ryge på værelset. og at det var biligt, god seng og ok bad og tv og air-con Måske lidt nusset i hjørnerne.
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6.7 |
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Yu
Group of friends
foshan,
China
March 21, 2013
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信任。 卫生。
1 out of 1 people found this review helpful. Did you?
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7.1 |
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Tohnai
Family with older children
大阪府,
Japan
February 5, 2013
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江戸っ子のおばあちゃんのキャラ。 格安 チェックイン時、フロントが不在で困った。結局、勝手に適当な部屋の鍵をとって、部屋に入った。 廊下や部屋はあまり、清潔とは言えない。
1 out of 1 people found this review helpful. Did you?
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6.3 |
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Peter
Solo traveler
amsterdan,
Netherlands
January 6, 2013
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Tijdens mijn verblijf van 10 dagen is mijn kamer slechts 3 keer schoongemaakt. Tijdens mijn verblijf heb ik zelf 6 uur bij de receptie moeten wachten op mijn sleutels Zelfs om half acht s'ochtons is er nog niemand aanwezig.... op dat tijdstip heb ik zelf de sleutels gepakt van mijn kamer. (Zat achter de balie) Wat ik echt slecht vind is: Sleutels van kamers van gasten zijn in het hotel onbewaakt te pakken.
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4.2 |
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Massimo
Solo traveler
Senigallia,
Italy
January 5, 2013
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Solo la posizione La pulizia non esiste in 7 giorni mi hanno pulito la camera 1 volta e all'ingresso della struttura stessa un odore issopportabile, I miei amici che dormivano in un altro albergo sono rimasti sconvolti.
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2.9 |
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David
Group of friends
Mannheim,
Germany
October 25, 2012
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Die einzige Mitarbeiterin in der Herberge war ein echtes Original. Mit mindestens 80 Jahren schmeißt sie den Laden wohl alleine. Japanisch sollte man aber schon beherrschen, wenn man mit ihr sprechen möchte. Das Hotel ist einfach schrecklich. Es ist weniger komfortabel als jede Jugendherberge. In meinem Zimmer war nicht geputzt. Alles stand vor Dreck. Und die Krönung waren die Kakerlaken, die unter meinem Bett residierten und sich hin und wieder nach draußen wagten.
1 out of 1 people found this review helpful. Did you?
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3.8 |
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Mikhail
Group of friends
EKTERENBURG,
Russia
September 22, 2012
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Ни чего, кроме наглых тараканов) номера прокуренны, оченнь маленькие
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5 |
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Jinye
Solo traveler
Shanghai,
China
August 3, 2012
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交通方便 没有热水器
1 out of 1 people found this review helpful. Did you?
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6.3 |
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Guillaume
Solo traveler
seez,
Japan
June 5, 2012
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Proximité de la gare ikebukuro , petit supermarché a coté de l hotel , j'etais ds la chambre 203 et heureusement sinon je n aurai jamais pu avoir de wifi ! L odeur de cigarette qd ont rentre dans l'hotel et ds les chambres le personnel ne parle que le japonais !
2 out of 2 people found this review helpful. Did you?
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6.7 |
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Cesar
Solo traveler
Vitoria,
Spain
May 3, 2012
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Hotel malisimo y la dueña tenia el sindrome de diogenes acumulaba basura en los pasillos,
3 out of 3 people found this review helpful. Did you?
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3.8 |
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Anonymous
Solo traveler
Japan
December 16, 2012
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受付のカウンターに「御用の方はとなりの店に連絡ください」とのメモと一緒に予約票と鍵がおいてあり、予約- 票には、個人の氏名・住所・カード情報もすべて記載されていた。 今の時代、個人情報の管理については、考慮する必要があるのでは。
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4.6 |
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Anonymous
Group of friends
Japan
October 11, 2012
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The only thing I liked about this dirty, malodorous place was the possibility to smoke in the room. We arrived and the first things we smelled was dog piss. There was no one in the "reception", a small cabinet filled of random stuff, ashtrays full of cigarettes, a small (and dangerous) stove. We walked straight for the little (and dirty) hall, at the end of which there was a door with written in pen "Office". We found an old woman lying in a camp bed with a lot of small dogs. The old lady woke up and asked "Who are you?" (In Japanese, and without the correct Japanese form for the customers, so she was a little bit rude) Anyway, we came back to the "reception" and the old lady , who evidently doesn't understand anything of booking, didn't find our reservations, She showed us a lot of reservations from other people (in my opionion it's something strictly personal) and even my friend that used to work in hotel was pretty shocked because she showed us a lot of personal information. We didn't find our booking papers but the old lady found us a room for the same price. We arrived in the room, passing trough stairs full of garbage, old peluche, dirty towels, empty bottles, milk tetra-packs, and this persistent smell of dog piss. Oh, my, God. The room was dirty as the rest of the "hotel", with a toilet never cleaned, a lot of dust on the floor and an empty beer can and more dust under the beds. We had to buy ammonia for the bathroom and clean everything, The old lady recommended us to use the slippers from the hotel, two pairs (we were three) of really consummated and dirty slippers. Of course we bought slippers for all of us. (Thanks, Lawson 100 yen). We read a lot of comments on booking.com about this ugly hotel, but not so realistic. I'm not joking this is reality. An hotel placed in the middle of a horror movie! Anyway, the worst was when we found that we could connect our devices to the wireless (granted on the site) but could not use internet. We tried to explain the situation to the old lady, but you can imagine her reaction. She didn't know anything about it.
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3.3 |
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Anonymous
Group of friends
Thailand
March 23, 2013
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Nothing - Bad hospitality, non-English speaking Staff - Stinky room, horrible smell of cigarettes, even booking non-smoking room - Broken bath, water licking out of the bath even showering, the bathroom is flooded. - Dirty front desk - No luggage room - Unsecured, even my room key was unattended left at the counter. No lock at the hotel door.
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2.5 |
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Anonymous
Young couple
Australia
November 17, 2012
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The room and beds were quite large. The manager friendly, but spoke little English. Even though we stayed in non smoking rooms the smell of cigarettes was still quite overwhelming. It would of been nice also to have fresh towels on a daily basis, we had to reuse our towels and it was difficult because it was cold there and they were not drying out. Also was difficult to communicate there was limited English spoken.
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7.1 |
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Anonymous
Family with older children
Japan
April 5, 2013
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池袋駅から近くて、ホテル近くにはスーパーやコンビニがあって便利だった点。
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6.7 |
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Anonymous
Solo traveler
Japan
May 16, 2013
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低予算でこの立地で、最低限の清潔さが保たれていて、たいへんよかったです。 特にありません。
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7.5 |
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Anonymous
Solo traveler
Japan
September 10, 2012
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いわゆる安宿。フロントのスタッフは隣接するスナックの店員を兼ねる。全てに安作りだが、その気兼ねのなさ- は却って安心感を増すほどだ。 多少清潔感を欠くのはやむをえないところかもしれない。
Did you find this review helpful?
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6.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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