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Newest reviews for Hilton Osaka Hotel

  • Sheryl
    August 23, 2014

    We simply love the location, and the convenience of it with all the subway and train stations at the basement of the hotel.

    No wifi in the room.


  • Pavel
    August 10, 2014

    Excellent staff, minimalist design but with a touch of luxury

    No negative impressions whatsoever


  • Ekbeng
    July 31, 2014

    Location, plaza

    Wifi can only be use by one person ans the signal is bad. Info on that we need to pay for the extra bed that is under the bed


  • Juan
    July 30, 2014

    The breakfast and The room

    The control of tules from personal


  • Anonymous
      Hong Kong
    July 23, 2014

    Location is excellent as the hotel is located near to the Osaka Station and a lot of department stores and food venues nearby.

    No free wifi.


  • Yuxin
    July 22, 2014

    great location great service.clean room.


  • Donna
    July 9, 2014

    Fantastic location close to Osaka Station and many other attractions. Great pool, gym, bath and sauna areas. Tasteful décor, comfortable bed, and lovely bathroom. Would definitely stay here again!


  • Filippo
    June 29, 2014

    Position: close to one of the biggest subway and train station (you can reach many of the other important stations from there) + big mall center a few meters from the hotel. Hotel: our room was very big and comfortable. Staff: very nice and ready to solve our requests. Restaurant: we tried the sushi restaurant, a bit too expensive, but very good.

    Only negative point the wireless in the room comes with extra expenses, however in the lobby there is free connection.


  • Lingzhi
    June 23, 2014

    location,facility, nice people.

    the wifi is not good. signal pool, always stopped.


  • Elvira
    June 22, 2014

    We reserve for two rooms for party of 6 because it says one king bed with one extra bed.Upon check in we were told that only two pax per room I was disappointed but since we were there already I just ask for another room.Unfortunately the hotel was super full so the lady tried her best to accommodate us.She ask approval from the manager to put extra bed in the room which they don't normally do The room was a bit tight but still ok.I forgot the name of the lady thanks to her.


  • Wei
    June 5, 2014

    Fantastic Service Great Location

    No WiFi Small Room Dull interior


  • Wei-ting
    June 4, 2014

    good service and attitude, and location is also fantasic!

    internet room service is not free


  • Maria
      United States of America
    June 1, 2014

    The location, our was nice and the friendly staff

    The Wi-FI fees. This is really a deal breaker for me. Since we were staying in the executive floor, it would have been nice to have it included with the room.


  • Meylinda
    May 29, 2014

    The location is superb, breakfast buffet as well. The staff are so friendly.

    Somehow someway our room's curtain/sliding shutter did not close completely. Hence. The sunlight came in at ard 06.00. Couldn't sleep after that.


  • Uros
    May 21, 2014

    Location is perfect, just next to the Osaka Station and a lot of shopping malls. There is a whole underground network. Rooms are spacious, staff is friendly and speaks good english.

    Old fashioned facilities, just undergoing a renovation. We had a non renovated one. Hotel bar in the 35th floor is also not up to date, plus you have to pay a service fee of 1,200JPY per peron (Hotel guest) to have a drink.


  • Keen
    May 19, 2014

    Staff were very helpful as we have to wait for more than 1 hour for check in as the hotel's computer system was down

    computer hitch which caused a lot of inconvenience


  • Jan
    May 10, 2014

    Perfect location, great food and close to metro. Lots of comfort!

    We did not had a wheelchair room making the comfort slightly less but it did not stop us enjoying it all.


  • Ahmed
      United Arab Emirates
    May 9, 2014

    great location.. good staff

    very old furniture in rooms ,room look like from 80s.. needs renovation


  • Rachel
      United Kingdom
    May 9, 2014

    The staff were so welcoming, rooms were great, loved the exec lounge, great views. Children loved the place! Lots to do in the city and it was well located. Thanks for taking extra trouble and booking us into one of our rooms early as one of my sons was ill! (Sato and Jasmine were very helpful).

    The restaurant prices on the top floor!


  • Tara
    May 5, 2014

    Proximity to jr osaka station. Midday checkout was convenient

    Room facilities seemed dated for the price you pay, the concierges information on local attractions was very limited. No wifi in the room makes researching places and finding directions inconvenient.


  • Anonymous
    April 29, 2014

    Very good location - just across the Osaka station (5 min walk) and near an airport bus terminal. There were a lot of food and quick shopping options in the vicinity (given that there were I think 3-4 malls within walking distance), as well as a Family Mart nearby. Hotel lobby is not crowded (unlike some hotels which are used as meeting points by travel groups).

    No free Wi-fi in the rooms (not sure if this is characteristic of hotels in Osaka though) - we just rented a mobile Wi-fi device instead. Requested for adjoining rooms, or at least adjacent ones, but was given two rooms around 5 rooms apart (not a big deal, but was hoping that they could have replied earlier that this was not possible). Did not try any of the food options in the hotel, as they all seemed too expensive. :) I think main


  • Andre
    April 24, 2014

    The restaurants are excellent, sushi wonderful

    to much non japanese


  • Anonymous
    April 22, 2014


    the facility is quite old and the bed is too small. not recommended.


  • Anonymous
      Hong Kong
    April 13, 2014

    Location. Friendly and helpful staff. Breakfast. Live band at windows on the world. Decent sized room. Airport bus.

    Need to pay for in room wifi unless gold or platinum member.


  • Anonymous
    April 9, 2014

    No free Wi-Fi


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