Mercure Hotel Narita  

It was comfortable for my two teenage children and me to spend the night in transit, after arriving to Narita Airport in the evening.

There is only one shuttle bus per hour. Why don't the hotels in the area work together, to pick up passengers who are going to the same general vicinity more often?

Proximity to Narita town and Kaisei Narita station.

This is a tired and worn out property in desperate need of a refresh/renovation. Only reason I stayed was to see a friend living in Narita for dinner the night before I flew out. In all other cases I would have stayed in Tokyo. The airport hotels at Narita are very poor value for money imho.

Couldn't get internet

Location is fantastic. Free shuttle service is also very good. English speaking friendly staff. Comfortable rooms.

This is not a luxury hotel, a fact reflected by the price. However, it is clean, comfortable, quiet, and the location is superb. Take a right from the front door, and a three minutes walk will get you to the bustling shopping district of Narita. Walk down the hill for another ten minutes through the market, and you will be at the gate of the amazing Narita San Temple. A small convenience store (the Japanese version of a 7-11) is just across the street from the Mercure, and you will find pretty much everything you need therein. The airport shuttle is infrequent (approximately every hour) but comfortable and dependable. The rooms are small and well equipped, including the ubiquitous Japanese toilet seat warmer and an in-toilet bidet – give it a try! There is no WiFi, but a computer connection is available in the room. Be sure to bring your Ethernet cable if you consider using your computer.

The hotel offered a single room at a reasonable price, plus a shuttle bus to the airport the following morning. The room was clean and comfortable. I had an early flight and didn't fancy the long trek out from Tokyo early in the morning.

The shuttle does take longer than the advertised 15 mins though - it took 45 mins to get to Terminal 1 from the hotel so keep that in mind! Also only 1 teabag provided seemed a little mean!

The location was good as the hotel is very near Narita Station. The Narita Express train takes you to Tokyo and elsewhere. There are several restaurants very near the hotel and convenience stores. There is a shopping mall only 10 minutes away by bus. There is (paying) internet available in the lobby. The hotel is comfortable and clean.

We used the hotel on two occasions on this trip (5 nights in all) and both times had rooms with serious noise from the trains nearby. We had to keep our window closed at night because of the noise.

Location is super, especially for the price. Rides to the airport are a great plus too.

inside town

The housekeeping trolley is sound like a train pass by during in the morning while i sleeping and make make a weak .

Location close to the station.

Close to the Narita airport from where I should catch a morningflight. Easier then going the whole way from Tokyo to the airport. Free shuttlebus from the hotell to the airport. Good price for the staying. //Janne from Sweden

good hotel, nice pool and good bar/restaurant. convenient for airport.

poor air com in room. the swimming pool should be free. the airport bus should ruin more frequently.