Hotel Empire in Shinjuku  

Polite staff, clean but small room, free wifi

The pillow wasn't very comfortable but if you're tired enough after a night in Tokyo it shouldn't pose too much of a problem.

Comfortable clean room and friendly staff

The rusted bathroom sink

easy access to train station, clean although a bit worn out, comfortable size, friendly staff, they provide free storage services.

not easy to find as it's located at small backyard.

Room ,SERVICE,Everything GooD.

It was close to Shin Okubo station, one stop from Shinjuku or 10-15 minutes walk from jr Shinjuku station.

Staff didn't act with Japanese hospitality (no 'irrashaimase' or 'arigatou'), bathroom door lock was the wrong way round meaning it could only be locked from outside, sink in bathroom was broken and fixed with tape, no wardrobe, only hangers on hooks on wall, beds not comfortable - suspect they were cheap sofa beds, staff left our key unattended out on the desk for us to collect when we came back in (meaning anyone could take our key and get into our room before we got there). Not what we expect from the price. Worst hotel I've stayed at in Japan by a long way. Didn't feel like a Japanese hotel. Do not stay here.

I liked the location a little, it was close to the better side of town but.

What I did not like is that I went to the hotel and the receptionist walked me over to what she said was another one of their hotels and it was not so nice so I recommend you stay away from this place all together..

The hotel is in a perfect location and very easy to find, only one stop after Shinjuku which was perfect as Shinjuku station itself is very confusing. Good wifi connection. We stayed in the Japanese style room and it was great value for money the bathroom was compact as to be expected in Japan but it had a bath which is amazing!

Staff not helpful. Poor customer service. Room did not fulfilled as promised. Very heavy smoking smell even though did request for non smoking room. Very narrow space, uncomfortable. Rather pay additional few thousand yen for a better hotel room nearby.

location

staff ,clean

I liked location and price.

Old facilities, unhelpful staff

No non-smoking rooms...very bad smell in the room Towels in brown color seems not relieble... Extremely noisy... guests walk and talk all night and you can hear everything

Location was perfect! About a 5 minute walk from Kyoto station and close to many amenities downtown. The staff was so friendly and helpful! We stayed in the double room which was really comfortable. The entire hostel was immaculate!

Nothing, everything was fabulous!

Got to motel, then told rooms were not in working order. Sent to other hotel further away. Lobby had a foul smell

close to the station, easy to find, will stay here again

quite cramped in the room

Location, free wifi, clean rooms everyday but not change sheets.

Beds very very uncomfortable.

This place is good if you want something close to major train stations which Shinjuku is in order to get you around Tokyo easily. It's also perfect for budget consecious travellers who are not backpackers & are happy with a simple room just for shower & sleeping as there are no facilities aside from a microwave in lobby. We had a quads room and though small we enjoyed the added balcony where we could sit out @ night & watch the lights. The Vivo Daily separately run & operated tapas style bar downstairs is lively & popular with the locals & hotel patrons we meet some grwst prople there! All in all it was a radiant stay & it meet the expectations we had.

The staff aside from the young guy where not to helpful, especially the lady she was not one to ask anything, she never knew the answer to any of the questions. It would be nice to have a hot water facility to make tea or coffee even if in the lobby like the microwave. Aside from that all else was good.

Wifi

Noisy

Really close to Shinjuku area, only 10/15 minutes by foot. The nearest station (Shin-Okubo) is two minutes away and the Korean district offers a wide variety of restaurants and entertainment. The hotel staff is nice and the price is really convenient for the location. Beds very comfortable.

Room a bit old but ok for the price.

cheap location clean

small no facilities

The triple room is clean and quite wide, we have more space to pack our big bag. Near by 7-11 and subway. free wifi available in room.

Location is very close to Shin-Okubo train station. I stayed here for the Tokyo Marathon 2013. It's only one station away from the start line.

None

One station away from jr Shinjuku station. Located in Korea town, with lots of shops and places to eat.

Staff didn't speak much English and weren't very welcoming or friendly. Hot water sometimes took very long to warm up. Tv was not connected to the antenna, so couldn't watch tv at all.

The position is cool, is in the heart of Shinjuku...

The place is very old, it would need a refurbishment. I understand it is a cheap solution for Shinjuku but be aware you will stay in a very sad hotel.

Location!

Room is too small and the wall is too thin easy to disturb each other

Free wifi

The woman on the front desk had an attitude problem The room STUNK of stale smoke The bed was very uncomfy It was massively over priced It was loud The cupboards right outside my room made hideously loud squeaking noises when opening and shutting Just bad