Kyoto Hotel Okura    

Atmosphere is friendly. Rooms are convenient.

No need for coffee in the room, more tea needed promoting local brands and taste.

Being located so close to the centre of Kyoto was fantastic. The staff at Kyoto Hotel Okura were very friendly and helpful.

Location is excellent, walking distance to dozens of restaurants and shops.

Free Internet in the room but no wifi

Top class hotel

Very greedy Management counting the Yen 1/1000. Very small room for Single but sold to us as Double. This is not a honest way to deal with Booking customers. I sent an email for that purpose and got a diluted answer

great staff

single rooms is a little small

Friendly staff, good views

No coffee and milk in rooms No WiFi in rooms, only in the foyer

The only positive aspect was the kindness of the staff, even though many do not speak English. One person in particular was very helpful, his name is Dan, and he was splendid and kind in his attitude and will to help us.

The only 5 stars hotel I took in the all vacation and the most awful place I remember of the entire trip! I paid about 190 euros per night, but I don’t know the reason considering that the 4 stars hotels I was before had the same level of rooms (just a bit smaller), but with much more modern furniture. Basically, the hotel is huge, but it stinks of flowers everywhere just like a cemetery. Rooms have internal furniture that reminds of a coffin: it is scandalous. And last but not least, my girlfriend and I woke up full of bites in the last two nights: I can’t explain why, since I did not find any insects or animals in the sheets or matrass. However, we were full of bites in our legs. Moreover, I do not understand how it is possible to pretend that clients have to pay for the use of any kind of structure which should be free, like the swimming pool. I was supposed to be in the high level hotel, not in a b&b!! Internet was fast, but not all sites were available (Booking.com for instance was not accessible)! Maybe they are afraid you can book somewhere else and escape!

Big room, silence, nice views, very clean. Mattress really comfortable.

Amount of soap in the bathroom, no international TV, LAN cable very short, shower didnt have much pressure.

This is a great hotel. The rooms are very spacious and great views over the city. The staff are helpful and make youf feel welcome. The restaurants are pricey, so we did not use them. There are plenty of great restaurants in Kyoto.

This hotel has really comfortable beds. It serves well for customers who spend whole-day walking and sightseeing in Kyoto area. Very good value and will definitely come back later.

Your staff was amazing. The only negative employee I encountered was the lady in the business center when trying to use the internet and print some documents. She never left her chair to help and was not the excellent customer service I saw everywhere else in the hotel. I would definately stay at your hotel again, and would definately recommend.

The quality of service, the views, the large room.

Having to pay 21 euros a day to use the swimming pool.

The Kyoto Okura is a lovely, quiet and very friendly hotel with a well deserved reputation and tradition. We will definitely return to the Kyoto Okura and would recommend it without any hesitation.

Absoulutely nothing we disliked.

The service is exellent.

The product is tired and need some renovation especially guest room. The bath room amenities are average, should be better quality & brand.

The staff was super helpful, especially the conceirge (sp?) services, the location was perfect for sightseeing & shopping, the rooms were a good size and very clean.

I didn't like that we couldn't use the pool during the day or evening, and that my 2 sons (ages 15 & 17) couldn't use it at all. I think for the price we were paying the do-it-yourself coffee should have been included. It would be very useful to have WIFI in the rooms, not only the lobby.

Kyoto Hotel Okura is almost 124 year old and it also is the highest building in Kyoto. This hotel is very close to the Ya Chuan river, if your room window is facing the east, you can have a very good view of east mountain and Ya Chuan river.

Аккуратно, чисто, доброжелательный персонал.

Как то все очень просто. Номер 40 кв.м. умудрились сделать маленьким и не просторным. Отель на 5 звезд никак не тянет. 3 с плюсом, максимум 4.

Dit Okura hotel doet de naam geen eer aan. Oud, slecht onderhouden, muf, de verf bladdert af, douche uit de jaren 80, geen gratis wi-fi of flesjes water. Zou hier nooit meer naar toe willen! Het Okura hotel in Amsterdam is een parel, dit is helaas een vervallen gat.

京都に泊まる際は、できるだけ京都ホテルに泊まっています。今回、鴨川側の高層階だったので、桜、鴨川、比- 叡山が眺望できて最高でした。また、ルームサービスで朝食を摂ったのですが、オムレツ、ソーセージがとても- 美味しかったです。また泊まります。

ありません。

Доступность. (15 минут от вокзала Киото) Наличие метро под отелем - очень удобно. Такси до отеля от вокзала 2000 йен, что для двоих абсолютно нормально. Хороший шоппинг поблизости. Хорошие рестораны в 5 минутах неспешным шагом.

Hotelli personal oli väga viisakas, hotelli interjöör oli kaunis ning toad olid avarad.

Hotelli kohvik ja restoran suleti kell 10 õhtul ja pärast seda kellaaega polnud võimalik enam hotellis midagi süüa-juua.

Excelente atendimento, variedade de restaurantes , boa localização , hotel clássico que espelha a alma de kyoto.

Um hotel de categoria internacional precisa ter Wi-Fi mesmo que seja pago em todos os quartos. Tomar mais um pouco de cuidado com o cheiro de cigarro e alguns ambientes.

2回目の宿泊ですが、今回もゆっくり過ごすことができました。特に気に入っているのは、祇園、先斗町に近い- 事です。

以前の京都ホテルの時から、京都に行く時は必ずお世話になっていました。ロケーションもいいし、歩いて河原- 町から烏丸まで行き、ショッピングを楽しんだり、ホテルの中で、グルメを楽しんだり、スタッフの方たちも、- 笑顔でとても親切で、快適な旅ができました。

スタッフが声掛けする訓練がされているのが、大変気持ちがよかった。

チェックインの時に、クレジットカードのデータ控えをとりのを、チェックアウト時に破棄することを形の上で- 見えるようにした方がいいと思った。こちらの、知識不足かもしれないけど。