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Newest reviews for Mitsui Garden Hotel Ginza Premier

  • Valerie
      Singapore
    September 13, 2014

    Love the location and friendly staff

    Room is a bit small for 2 big luggages .

    8.8

  • Jennifer
      Singapore
    September 9, 2014

    Right smack in ginza & walking distance to Tsukiji mkt (excellent location) Central to most subway lines great view from your room prestine cleanliness I love the bed & fluffy comforter toiletries provided are so thoughtful free newspaper

    rooms are small.. will not advise couples with kids. Windows are not sound proof therefore can still hear some traffic noise (e.g. siren, cars) even at 20th floor. Lack of english channels to watch.

    8.3

  • Fiona
      Indonesia
    September 9, 2014

    There's a vending machine on my floor. The city view is so nice. The hotel design is great!

    The room is so small and not all the staff can speak English.

    7.9

  • Colin
      United Kingdom
    September 8, 2014

    Great Location, Excellent Views, Brilliant Staff,

    Rooms a little small but no big deal

    8.8

  • Julie
      Australia
    September 8, 2014

    Location, cleanliness. Excellent staff who were very helpful and went out of their way to assist us.

    Our room, even though not a smoking room, reeked of cigarette smoke. On entering the lift area it always smelled of cigarette from the coffee shop. We were offered another non-smoking room but that also stunk of cigarette.

    7.9

  • Colin
      United Kingdom
    September 7, 2014

    Excellent location, friendly and helpful staff, and great service. great views of Tokyo from the Rooms too

    Rooms a little small, but comfortable and very clean

    9.2

  • Yuen
      Hong Kong
    August 31, 2014

    A very comfortable bed and modern decoration.

    Ginza is a bit quiet after 8pm.

    8.8

  • Deborah
      United Kingdom
    August 28, 2014

    Nice hotel, well located

    Room a little small & no spa facilities.

    8.8

  • Olivia
      Australia
    August 27, 2014

    Very clean rooms, great bathroom, toiletries, beautiful view, helpful staff. Pretty good location too.

    Room was small but reasonable / what you'd expect in Tokyo.

    9.2

  • Michael
      United States of America
    August 24, 2014

    The hotel's location is wonderful; really close to public transportation. The room I had was not large, but extremely well appointed and the view was breathtaking. The staff could not have been nicer, more helpful or more polite. The hotel even provides you with a universal charger for your phone/tablet... Pretty wonderful!

    The hotel entrance was hard to find for my taxi driver.

    10

  • Ed
      Taiwan
    August 24, 2014

    everything good and comfortable

    it would be great to have a hook for tower in bathroom

    7.9

  • Claud
      Switzerland
    August 23, 2014

    How helpful and very friendly the staff was.

    The a/c could have been a bit more active when we entered the room.

    8.8

  • Cristina
      Italy
    August 22, 2014

    location, free wifi, limousine bus direct service from / to Narita, excellent breakfast (at 2,500 yen though), very clean

    we had a superior double room and it was quite small, not enough room to walk around the bed.

    8.3

  • Therese
      Sweden
    August 20, 2014

    We had a fantastic view of the tokyo skyline and the staff was very nice.

    Massage offering way too expensive!

    7.9

  • Massimo
      Italy
    August 17, 2014

    Everything's high quality. Lobby and rooms offer breathtaking views of Tokyo skyline. Surrounded by thousands restaurants and bars, at few steps to Ginza and Shimbashi metro stations. Excellent the shuttle service from/to Narita Airport: travelers must only say their airline company to the receptionists and with only 3100 yen… they go straight to the airport, right in front of the airline desk ! This service couldn't be better.

    10

  • Sandra
      Canada
    August 14, 2014

    Loved the hotel. Great location, great views, great room and helpful staff with concierge desk. Liked the lounge and music though I didn't take advantage of it.

    For such a luxurious hotel, I would have liked to have had a gym. Otherwise a fabulous hotel.

    9.6

  • Kevin
      United States of America
    August 13, 2014

    Staff -- Excellent. Restaurant -- good selection and easy to access.

    Tiny Tiny Room with view of a wall -- annoying since I requested a room with a nice view -- felt I was punished for booking on-line. No work-out room -- big disappointment.

    7.9

  • Steve
      Australia
    August 10, 2014

    I was surprised that at a significant hotel in Tokyo, communication with front desk staff proved to be such a struggle. It is my first time in Japan so i didn't know what to expect, however I am now at a Kyoto hotel of similar price where the front desk and concierge staff are magnificent.

    7.1

  • Anonymous
      Australia
    August 10, 2014

    Location View

    No onsen

    8.3

  • Maria
      Russia
    August 9, 2014

    The location is great. We also had a great view from the room

    Would be good if the staff speaks some English. Everyone is very polite and smily but if you need to find out smth...google it or read your guide. Yes/no/I'm sorry...is everything you get

    7.9

  • Michelle
      Australia
    August 9, 2014

    Location Spa View

    Restaurent Service

    7.1

  • Vicki
      United States of America
    August 8, 2014

    The location was really close to the station and was also close to the Tskiji Fish Market which was on our list of things to see. It was clean and the view from our room and also from the lobby where we met up with friends was spectacular

    The rooms are a bit small, but that is to be expected so there was no big surprise there. I would say it is still a good value

    10

  • Anonymous
      Indonesia
    August 8, 2014

    Clean room Great staff

    8.3

  • Moritz
      Chile
    August 8, 2014

    - Front staff courteous - Nice views from lobby - Clean room, good amenities - Good Ginza location

    - However, also inflexible in relation to issues like early check-in - Initially did not want to take responsibility for dry cleaners' (albeit small) mistake - No baths, gyms, other facilities - Small rooms - No vegetarian options in restaurant - Food in jazz bar expensive, not impressive - AC not functioning

    5.8

  • Sijie
      China
    August 7, 2014

    Checkin time is too late

    8.8

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