• City view
  • Garden
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Heating

Located right in front of Yamashita Park and looking out to the Yokohama Bay, Hotel New Grand is a renowned classic hotel with nearly a century of first-class hospitality. Motomachi-Chukagai Subway Station is just a 1-minute walk away. Free WiFi is available throughout the property. Featuring chic ambiance and large windows offering ocean or city views, rooms are equipped with a flat-screen TV, fridge and electric kettle. Mini-bar and an electric kettle are also provided. The private bathroom includes a bath tub and toiletries. While staying at New Grand Hotel, guests can receive massages at the esthetic salons or purchase gift items at the Sundry Shop. Currency exchange and concierge services are offered. Luggage can be stored at the bell desk for free. Yokohama China Town is a 2-minute walk, Motomachi shopping area is a 5-minute walk away, and Osanbashi Pier is a 10-minute walk away. The lively Minato-mirai area and JR Yokohama Station are both within an 8-minute subway ride from the property. Le Normandie serves classic French cuisine in an elegant setting with antique interior. Il Giardino offers colorful Italian dishes, while delicately prepared Japanese meals can be enjoyed at Yugyo-an restaurant.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JR-EAST HOTELS
Hotel chain/brand

Property Highlights

Top Location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
8.6
Location
9.5
High score for Yokohama
Select topics to read reviews:

See what guests loved the most:

  • Pan
    Singapore Singapore
    It was my second time staying, after 4 months of first time, and the reservation team Sakiko gave me the same room. The front desk manager Tanaka san was also there to say goodbye to us. He even mentioned that they are planning to upgrade the...
  • Graham
    United States of America United States of America
    The staff is extremely friendly and the hotel is beautiful with a lot of history.
  • Cristina
    Hong Kong Hong Kong
    A nice view that can see the Minamitorai area and the Ferris wheel.

Hotel area info

Restaurants
6 Restaurants On Site

  • パノラミックレストラン ル・ノルマンディ
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional • Romantic
  • イル・ジャルディーノ
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional • Romantic
  • ザ・カフェ
    • Cuisine
      European
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Traditional • Romantic
  • ラ・テラス
    • Cuisine
      British
    • Open for
      High tea
  • シーガーディアンII
    • Open for
      Cocktail hour
    • Ambience
      Traditional • Romantic
  • 熊魚菴 たん熊北店
    • Cuisine
      Japanese
    • Open for
      Lunch
    • Ambience
      Traditional

Amenities of Hotel New Grand
Great facilities! Review score, 8.9

Most popular amenities
  • Non-smoking rooms
  • Private Parking
  • 6 restaurants
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs ¥1,500 per day.
  • Parking garage
Front Desk Services
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Chapel/Shrine
  • Carpeted
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Body treatments
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge
Languages Spoken
  • English
  • Japanese

House rules

Hotel New Grand takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UC NICOS JCB Diners Club American Express Cash Hotel New Grand accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that Le Normandie restaurant has a dress code for dinner. Male guests are required to wear a jacket.

Guests who wish to use a baby cot need to contact the hotel in advance.

Guests can indicate smoking preference in the comment section at time of booking. However, please note that while the property will do its best to accommodate your requests, smoking preferences cannot be guaranteed.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

FAQs about Hotel New Grand

  • Yes, Hotel New Grand is popular with guests booking family stays.

  • Check-in at Hotel New Grand is from 3:00 PM, and check-out is until 11:00 AM.

  • The prices at Hotel New Grand may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel New Grand has 6 restaurants:

    • パノラミックレストラン ル・ノルマンディ
    • ラ・テラス
    • イル・ジャルディーノ
    • シーガーディアンII
    • ザ・カフェ
    • 熊魚菴 たん熊北店

  • Room options at Hotel New Grand include:

    • Double
    • Triple
    • Twin
    • Suite
    • Single

  • Hotel New Grand is 0.7 miles from the center of Yokohama. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel New Grand offers the following activities/services (charges may apply):

    • Massage
    • Facial treatments
    • Beauty services
    • Body treatments