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Hotel New Otani Osaka
540-8578 Osaka Prefecture, Osaka, Chuo-ku Shiromi 1-4-1 – Show map
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The most recent booking for this hotel was made on Sept 1 at 2:10 AM from China.
6 Reasons to Choose Hotel New Otani Osaka
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228 properties in Osaka
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400 verified reviews
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Hotel New Otani Osaka's staff speak: Japanese, Spanish, English
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Outdoor Pool (seasonal), Grounds
Tennis Court, Hiking, Cycling, Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool (all year), Bicycle Rental
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs JPY 1200 per day.
Room Service, Vending Machine (drinks), Car Rental, 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Chapel/Shrine, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
Japanese, Spanish, English
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! All children under 6 years stay free of charge when using existing beds.
Free! One child under 1 year stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking for more than 15 people, different policies and additional supplements may apply.
Cards accepted at this property
Hotel New Otani Osaka accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Charges apply to the fitness center, swimming pools, massage services and tennis court. For more information on charges, please contact the hotel.
Only guests 18 or older are admitted to fitness center, including the indoor swimming pool, gym, and hot tub, etc.
Charges may apply for guests who would like to check in before 2 pm.
Based on 400 reviews
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located just walk distance to OSAKA Castle. ample lobby and room size. facilities are adequate.
businessman-like staff, have to pay for swimming pool. ristriction for child to use the pool.
Near to train station, to Osaka Castle
The location was very convenient, with osakajokouen station situated within a few minutes walk. We had a room with a castle view and it was stunning to wake up to and go to sleep to. The staff were the friendliest and most helpful; if you don't speak any Japanese then don't worry at all because staff speak very good English. Rooms were very clean and tidy and a newspaper bag was put on the door every morning.
There are restaurants nearby but you have to find them, or ask one of the hotel staff to point you in the right direction.
Location and comfort of hotel with excellent access to local public transportation ( JR rail in walking distance just 5 minutes away )
Expensive breakfast but eating alternatives are close by.
Not sure why new is in the name of this hotel, it needs to be demolished and started over - time warp 1980's. Again we chose his hotel for the Pool facilities only to find that it costs US$55 each person each swim. Very misleading. The actual room had stained wall paper, patched up walls, dirty carpet and smelt really old and dusty. NOT VALUE FOR HIGH PRICE PAID
Nice room, friendly staff.
Extremely high charges to use the swimming pool. A bit 70s.
staff are extremely courteous and helpful, rooms are a good size, beds are very comfortable. all my requests were promptly and efficientky met.
This hotel was excellent! Staff very friendly!
Room was quite spacious compared with other stays in Japan. The view of the park & castle was a nice bonus. Transportation was great with the JR Osakajokoen station such a short walk away (in the section of the ring between between Tenojji and Osaka stations). Very helpful staff.
The location is great, easy to approach to anywhere, view is excellent, surrounding is quiet，room is spacious, a well maintained old hotel, if visiting Osaka again will definitely choose New Otani.
The staff is very nice, the best service!
1.The services are excellent. Staff were very helpful. 2. We prefer the location as it is not a very busy area like other downtown hotels. Quiet and relaxing.
1. The third bed was not comfortable as it was an extra bed not a bed. 2. On our second day, we found our room wasn't clean when we got back to the hotel around 1.30 pm. My guess is they haven't got into our room yet. It was cleaned up an hour after we arrived.
The price of using the sport facilities
I don't like is I booking for three person in the room,but the third bed is actually just add on,is like people those add extra bed,feel is bad,feel uncomfortable...because we are book under 4 more star hotel,this is really bad..
location and friendly english speaking staff
rooms decorations a bit dated and the room has a stale smell.
Comfortable room and pleasant surrounding without the crowds and traffic.
If you like to be where the buzzling activities and night life you could select another hotel in town.
Great location for families. Close to train station. Beautiful setting.
bath room is so small
This review is a bit biased as we got a free upgrade to a suite instead of a double room. Was the suite fabulous? You bet. 60 square metres, great views of the castle, the river and the park. Entrance hall, separate living room, two toilets and room to hold a party (we didn't). 4 nights of that, now we're spoiled for life.
Location - a few stops on the subway to the downtown lights and action. But as (considerable) compensation, it is just across the river to the Castle.
We left our backpack on a train en route to the hotel. Once we got there, the assistant manager helped us immediately and within 2 hours we had our backpack back and intact. Aside from this, the staff were very helpful, friendly, and efficient.
Though the area was nice, it was a bit far from many of the places we would tour. It took us one or two more train rides to get to where we'd want.
Nice room and great view of the palace and park.
It would be nice to be able to get a simple bowl of cooked rice when you wanted a light meal. Restaurants were a bit too high class.
Room was spacious with a nice view over osaka castle. Hotel is located near the train station, Starbucks and a lot of restaurants located in the office buildings next to the hotel. The train only takes 10 minutes to osaka central station. Elevators in the hotel were nice and quick. Breakfast was excellent. Service in the hotel was excellent.
Cigarette smoke through the main ventilation system.
Overall the hotel is great. The location is relatively close by Osakajo-koen station and rooms are nice. We got a good value for the money.
Staff speaks english and they were very helpful, big rooms with excelent view and very clean.
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