Hotel New Otani Tokyo  

Dificilmente mejorable. Te hacen la vida agradable, los jardines son preciosos, la comida esta muy bien y las habitaciones son muy confortables. Esto si es un hotel de 5 estrellas!

Habian cerrado el desayuno, con unas vistas maravillosas sobre Tokyo en el piso mas alto. Pero dado que lo han hecho por ahorrar energia tras el desastre nuclear, no merece ser criticado.

A very impressive hotel with a fine array of dining options

The location and the garden, the art museum, location which has trees round but is on central Tokyo. The staff are excellent.We have stayed there twice and will certainly go there again.

The view was fabulous and the gardens a joy

Hotel policy dictates that only multi millionaires can use any of the restaurants.This has to stop because there is no atmosphere within the hotel, a bit depressing really.

The staff were incredibly friendly and helpful and the hotel itself is extremely impressive. Our room in 'The Main' was beautiful and every detail was so well thought out, it made our honeymoon stop over really special. Thank you!

Adjacent to a subway station with 4-5 major lines. Many stores and restaurants in the hotel. Under-utilized jym. Mechanized wake-up call.

Atmosphere is a little bit "mass market" (not so exclusive) which reminded me of hotels in Hawaii. Breakfast buffets at three restauarants were not up to my expectation (very limited choices). It wasn't easy to control room temperature (it was too warm).

Location, ambience, familiarity (I have stayed in the past), access to transportation and restaurants.

The room heating control is slow and imprecise. Generally, room was too warm at night. Breakfast not available until 7am. Should be open at 6am, or 6:30 at the latest. Iron and ironing board only available for 1 hour periods.

The price had been discounted making it good value. The room was large and comfortable with all amenities necessary. The hotel facilities were excellent and the staff were very helpful.

The restaurants are too expensive. We decided to eat out as a result but would have like to try one of the teppanyaki places.

One of the venerable grand Tokyo hotels (I stayed at the new Garden tower). Convenient central location). Gorgeous Japanese garden. Many restaurants & bars to choose from. Be sure to try the pancakes for breakfast!!

A bit too big a hotel for my taste- great for exercise! Include breakfast in your plan, otherwise you will be paying ¥2800 (over $30us!!).

The view and the Japanese Garden...lovely.

No wireless except in lobby for 15.00 us dollars for30 minutes. Reservation was made in yen not dollars.

The staff were very helpful and very attentive. We had a problem with our air conditioning and they very quickly relocated us to a better room

Very nice and relaxing japanese Garden, Very nice and polite stuff

very high price for Breakfast, Breakfast not included in the high Room Rate

The hotel is big and very high quality with very spacious rooms for Japan. The deal we had provided excellent value for the money. It is very close to the metro and if you use this method of travel (rather than taxi) you need to use Ginza Line (g05) or Marunouchi Line (m13) to Akasaka-Mitsuke and leave through Exit d to be close to the hotel. Also note reception desk is several floors above ground level. The gardens are spectacular and well worth a visit. There are loads of restaurants and alternative places to eat within minutes from the hotel. The easy access to the metro allows you to get to most places very efficientlly. I would certainly stay here again but would eat out unless on a business package.

As mentioned in several comments, the food cost in the hotel is too high. There were three adults in our party so breakfast would have set us back over gbp90. Although there are many places to eat at the hotel they were really beyond our budget. You also need to pay for internet (via lan, cable provided) - although all things considered, this was more reasonable for this class of hotel.