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650-8560 Hyogo, Kobe, Chuo-ku Hatobamachi 2-1 , Japan – Show map
|Deluxe Double Room(6th-15th Floor) - Late Check-In (18:00) and Early Check-Out (10:00)|
|Standard Twin Room(6th-15th Floor) - Late Check-In (18:00) and Early Check-Out (10:00)|
|Standard Double Room(6th-15th Floor) - Late Check-In (18:00) and Early Check-Out (10:00)|
|Deluxe Twin Room(6th-15th Floor) - Late Check-In (18:00) and Early Check-Out (10:00)|
|Standard Single Room(6th-15th Floor)|
|Standard Single Room(16th-21st Floor)|
|Standard Single Room(30th-33rd Floor)|
|Standard Double Room(6th-15th Floor)|
|Standard Double Room(16th-21st Floor)|
|Standard Double Room(30th-33rd Floor)|
|Standard Twin Room(6th-15th Floor)|
|Standard Twin Room(16th-21st Floor)|
|Standard Twin Room(30th-33rd Floor)|
|Deluxe Single Room(6th-15th Floor)|
|Deluxe Single Room(16th-21st Floor)|
|Deluxe Single Room(30th-33rd Floor)|
|Deluxe Double Room(6th-15th Floor)|
|Deluxe Double Room(16th-21st Floor)|
|Deluxe Double Room(30th-33rd Floor)|
|Deluxe Twin Room(6th-15th Floor)|
|Deluxe Twin Room(16th-21st Floor)|
|Deluxe Twin Room(30th-33rd Floor)|
|Deluxe Triple Room(6th-15th Floor)|
|Deluxe Triple Room(16th-21st Floor)|
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407 verified reviews
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Hotel Okura Kobe's staff speaks: Japanese, English
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Outdoor Pool (seasonal)
Tennis Court, Sauna, Fitness Center, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs JPY 1000 per day.
Room Service, Shuttle Service (free), 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Chapel/Shrine, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Designated Smoking Area
3:00 PM - 12:00 AM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One child under 1 year is charged JPY 1155 per person per night in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 406 reviews
Value for money
Show reviews from:
Just 500 ft from Kobe’s Meriken Park, Oriental Hotel features an indoor pool with city views, massage services and 5 dining choices. Rooms have free internet and a balcony with park or harbor views.
Score from 274 reviews Excellent
Conveniently located a 6-minute walk from JR Sannomiya Station, Hotel 1-2-3 Kobe offers both Japanese-style rooms and rooms with Western beds.
Score from 204 reviews Good
Directly connected to Sannomiya Train Station, Sannomiya Terminal Hotel in Kobe provides budget-friendly accommodations in a convenient location.
Score from 156 reviews Very good
Taketoritei Maruyama is a non-smoking Japanese-style accommodation featuring natural hot spring baths for private use and free Wi-Fi throughout the property.
Score from 53 reviews Wonderful
Very nice location -- hotel is just by the port and our room had an overlooking view of the part, the Kobe Tower and the sea Quite convenient from Sannomiya station -- the shuttle bus runs every 20 minutes to and from Sannomiya JR station and the bus stop was very easy to find Hotel staff were extremely friendly, polite and helpful -- we were able to find our way very soon with the help Great decoration -- we stayed right at the beginning of the Christmas season when the beautiful and lovely christmas decorations were put on. The bouquet of preserved roses were amazing. In all, it has always been a pleasant experience staying at Okura (we stayed at Okura Kyoto last year and that was extraordinary as well)
Hotel Location Tourist spots nearby
Distance from train station
1) Hotel is about 15 - 20 minutes walk to the shopping area. 2) Very professional, polite, and helpful staff 3) Location with excellent views 4) Room was very spacious but extra bed need a more quality ones
1) No shuttle bus provided from station to hotel as can't find information in website.
All members of staff that we spoke with went above and beyond to help and gave good advice.
No breakfast inluded
nice room, nice view, nice staff
should have done better on shuttle bus service
good location, and good view
can not use union pay
Nothing except location is a little further than the shopping area but no important since they do offer free shutter bus. Thumb up !!
Great view of the port from the 32nd floor. The room was nice and the staff were very courteous. The location is great. Near lots of things to do.
Not the hotel's fault, but folks using google maps beware by car. Many tiered roads nearby made navigation a bit of an adventure. It's tall though. Fairly easy to find.
The free and frequent shuttle bus from hotel to main train station.
That we need to pay to use the health facilities e.g gym
The room is of good size and this makes it value for money.
Had a bad encounter with a staff. He assumed all Chinese-speaking guests are from a group, and thus insisted we dragged all our luggage across the hall for storage. In fact we were not part of the group we just wanted to deposit our luggage at the concierge. But this was my first and only bad experience with any hotel staff in Japan.
The room is big and the city view is nice.
The hotel charge us around SGD8 a day for 2 bottles of mineral water. We thought it was complimentary. In total, the counter staff requested us to pay SGD16 for 4 bottles. Their restaurant food is expensive. We had better meals outside. Bedding is out of shape and I could not get a comfortable sleep.
This was the third Okura hotel I have stayed in and all are similar - spacious (both common areas and rooms), somewhat old-fashioned - seeing women in kimonos seems almost natural, and excellent staff assistance.
The location is nice if you like views but it's a cab ride away from many of the places we needed to go (they do have a shuttle to the downtown, though not, as someone else noted, to the Shin Kobe station where the bullet trains leave and arrive).
We asked for a medium level for (12 to 18) but were elevated to 23rd corner room. Beautiful view of the harbour and the city north.
Problem with turning off lights over bed resolved after 1 phone call, 2 visits, to be found on clock radio.
Room had been upgraded to 30F beatiful sea & city view! Excellent location is just near the City Loop station. Large room in JP (37m2) Receptions can speak English fluently.
No shuttle bus to Shin-Kobe station (Shinkansen) durning weekdays.
The staffs are very polite and everyone is able to communicate very well in English. We arrive before the check in time but we are able to leave our bags with the bell captain and when we came back from our sightseeing at 9pm our bags has already been brought up into our rooms.
great environment, golden bird view
bad english and waiting 4 hours to get room when arrived, and gave me a smoking room
views, breakfast, proximity to harbour front, shuttle bus
road works near hotel, advertisement for shuttle needs to be more dominent
Right on the waterfront - views
Not enough sequence for suttle bus, the hotel is quite far away
everything was perfect
Located a little away from the city central area but the regular bus shuttle service it provides to the city's central bus/train station more than makes up for that. My wife & I stayed seven nights in Okura during our recent travel in Japan and it was the most comfortable hotel we had during our 19 day travel. The hotel upgraded us to a more superior room on a higher floor than our original booking when we checked in. The room was large and comfortable with a limited but still great view of the harbor and city. The members of the staff were very courteous and helpful and although language was a bit of a problem they tried their best to find answers to our questions and requests. Although located away from the city centre we were able to use the very frequent shuttle bus service provided to get to the city and the bus/train station quite easily. With this service we were able to visit the city's tourist attractions, sites and other interesting places without too much problems. We were also able to make day trips with our JR train Pass to other cities including Kyoto & Osaka and get back to the hotel before nightfall. We must make special mention of the following staff members who were very helpful in helping us identify and locate various places of interest to us such as well known Kobe beef restaurants, local pubs/bars (izakaya), jazz clubs and public onsens in Kobe etc:- Mr Hiroshi Murakoshi(Senior Assistant Manager), Mr Noboru Koyama(Assistant Manager), Mr Masahiko Furukawa(Assistant Manager) & Ms Hayuna Yoda(Ms Hayuna Yoda speaks very good English and helped clarify a great deal of situations and questions for us). We enjoyed stay during our travel in Japan from Osaka to Tokyo to Hakone to Hakodate in Hokkaido and back south to Kobe but our most comfortable stay must be in Hotel Okura Kobe. We shall most certainly stay in Okura again if we visit Kobe again.
we loved the hotel location, top view, very clean, best bed and pillows. Best concierge desk guy ever. The kind mature man he at concierge was very helpful and very patient, He had all information that we needed. the hotel in general was excellent! just 10 min from kobe train station.
We loved every thing. Thanks.
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