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150-0047 Tokyo Prefecture, Shibuya-ku, Kamiyama-cho 10-8, Japan – Show map
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69 verified reviews
They speak your language!
Shibuya Creston Hotel's staff speaks: Japanese
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Massage, Bicycle Rental
Food & Drink
WiFi is available in the hotel rooms and is free of charge.
No parking available.
24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Fax/Photocopying
Newspapers, Non-smoking Rooms, Elevator, Heating, Air Conditioning
3:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 5 years stays free of charge when using existing beds.
One older child or adult is charged JPY 4752 per night in an extra bed.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 69 reviews
Value for money
Show reviews from:
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They always try hard to make sure your needs are met
That I have to travel 14 hours to enjoy Japan.
Staff, meals, cleanliness, location which was quiet but close to centre and excellent small restaurants. Breakfast Western and Japanese & service. Politeness not found anywhere else!
Smell of smoke in the corridor. This was minor and maybe someone broke the rules.
Staff were excellent at helping us with taxis. Ex location.
We had requested a non - smoking room and we got a smoking room and seemed all other rooms were full. The smoking room stunk of smoke. Very hot when we were there but air conditioner lowest temperature was 20 so meant room was always too warm.
Location! Its also very quiet like an oasis in middle of the busy city. Spotless. Very clean. The staff is the most polite I ever encountered. I will go back without a doubt. Korean grill on the front is so yummy.
Reception Desk staff was phenomenal...warm, welcoming...courteous...the "key ceremony", exchanging key upon departure/return to hotel - was touching - as the staff knew us and was always prepared to present the correct room key...it gave us the opportunity to become friends...everything from the cleanness of the room - and added touch of relaxing music - made the stay memorable!!
Staff. Everybody is very polite and kind. Quality staff.
If they have a gym, It would have been perfect. But overall, it was very good.
great japanes style breakfast, nice and helpful staff
Great location, safe and central and service was friendly and helpful.
Rooms were a bit small but great value for the price and location.
Only stayed 1 Night after staying at Shibuya Tobu Hotel. The rooms were larger here. The Staff spoke almost fluent english and the room was impressive. Staff was excellent and had my luggage Ta-Q-Bin over to Osaka for us.
A little out of the way location wise if you plan on walking your luggage to a train station. About 10 minutes from both stations
The location is great. The actual hotel is very quiet but it's very close to good restaurants, shopping and the train/metro station. The staff was very helpful in mapping directions for places we wanted to go.
The staff were not at all helpful. Their friendliness compared to everywhere else in Japa was pretentious and irritating. After 5 nights stay, they would not grant us a 2 hour late check out without charging a ridiculous amount. Hotel was inconveniently far from the station especially after a long day and in the rainy season. Room had a musty and dusty smell that aggrivated my sinus but they showed no flexibility at all. Lack of the English language was extremely frustrating and unusual given the location and compared to the many remote locations we stayed at. We enjoyed Shibuya but will not recommend nor stay at this location again. It caused us both a degree of angst that we avoided the hotel as much as possible. Dog poo was at the entrance and in spite of bringing this to the staff's attention, it remained their for a few days - we left and it was still not cleaned!
Great location on the back streets of Shibuya, away from the crowded station area and great small restaurants down the side streets nearby. Very quiet, clean room with complete black-out blinds, very comfortable bed. Extremely helpful staff who go out of the way to assist and find information. Cannot fault this place!
Shower drains slowly.
A very quiet location but only a few minutes walk from the hustle and bustle of Shibuya. Superbly friendly and helpful staff and spotlessly clean. Would definitely stay here again.
Just a short 10 minute walk from Shibuya Station. Right around the corner from Uplink. Several convenient stores nearby. Really soft and comfy bed! Free wifi with excellent strength signal
None in particular.
Great location, although a bit of a walk from Shubuya station, it is central to a lot of attractions and close to Yoyogi Park. Staff were nice, friendly and quite helpful in spite of the language barrier.
Although the staff were friendly and polite, there was no convincing them to honor my non smoking room request. It was not available they said and that was that. Good thing I was able to cancel the next 7 nights and only stayed for 1.
Breakfast slightly overpriced
Great quiet location.
Its always the service that makes a difference and the staff at Creston Shibuya are excellent. They are always ready to help and make you feel very welcome. The Hotel is positioned in a quiet part of Shibuya which adds to your comfort but a short walk to all Shibuya has to offer. Would not stay anywhere else! Anthony Australia
very good value for money in a very central shibuya location
small rooms and full plastic bathroom but not unusual in this price range...
Location is good Free wifi in the room
Room a bit small, but is japan standard
Staff were super helpful and friendly. If you need it, they also speak English. It was a little rainy when I arrived, and they provided me with an umbrella as I went out after checking in. The hotel room was very nice. I booked for one person, which usually means quite small rooms and beds in Japan, but got a good sized room for Japan, and a huge bed. Even though it was a 5-10 min walk from the station, the location of the hotel is great, with lots of nice bars/ cafes nearby. Highly recommended.
A little difficult to find from the station at first. But, that is really not a complaint, as the hotel and location more than made up for it.
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