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160-0021 Tokyo Prefecture, Shinjuku-ku, Kabukicho 1-2-5, Japan – Show map
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Shinjuku Kuyakusho-mae Capsule Hotel's staff speaks: Japanese
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Food & Drink
WiFi is available in the business center and is free of charge.
No parking available.
24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning
Safe, Non-smoking Rooms, Elevator, Air Conditioning
From 4:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
Children older than 7 years are welcome.
One child or adult is charged 100 % of the room stay per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 582 reviews
Value for money
Show reviews from:
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The wifi just was on and off all the times.
Clean, female floor is separated, bath facilities provided
Location, charging of electronic devices in the capsule, lounge area
Luggage, bath, and bed were separated over different floors and it was the most expensive stay we had on our whole trip, which makes you think regarding the comfort it offers as compared to a hotel or hostel.
The staff was not very friendly and there are some guests who does not respect others by being noisy at 11pm and above when people are trying to sleep.
I was actually expecting for the worse as this was my first time staying at a capsule hotel. But I must say I really liked it. Very nice, clean and private room, with tv, alarm clock and radio. Fully equipped and advanced toilet and shower room. There are also free locker and hot water for drinking. I also get to discover the city whenever at want as this hotel is at the very heart of the shinjuku. I would stay here again if i were to come to shinjuku area again.
You need to check out and check in every day, even if you stay several nights. Wifi was not very stable
Clean, quiet, 5min from the subway
Capsules can't be locked, so it could be unsafe to leave personal staff there. Also the isolation is not good and you might be awaken in the middle of the night by someone's snoring. So it's better to take same shots of sake before going to sleep. Common bathroom is strange experience: sitting on a chair with other people naked in front of the window with a shower head in hands will be remembered for a long time. Though staff is very polite, there are too many restrictions regarding where to stand, where to sit, where to put luggage and you can't use internet before check-in ( which is from 16:00)
The situation of the hotel is very central. It's in a walking distance to metro, shops, robot theatre and nightlife.
The noise of other people kept me awake most nights. Even ear plugs only helped so much, as you have a simple blind between you and everyone else. Late night conversations and moving about seems amplified, and people getting up at 6am to shower and pack feels really instrusive. The beds are not particularly comfortable. A couple of inches of mattress isn't much!
The bathroom facilities are excellent and the capsules are cute and worth the experience. The pyjamas are lovely, and if it rains an umbrella is provided for the day.
Very hard to find hotel - sign not visible. Women do not have any spa amenities, as the men do. Women's plain and worn accommodations feel like they are from the 1960's.
Affordable accommodation in downtown Tokyo. Liked the living room/shared space area - functional.
There is no door for closing the capsule and it can get really noisy if you are unlucky with your neighbours. Men had to go to the reception floor for the bath facilities. No bath for women, only showers. Too small lockers unfit for big backpacks. Really busy reception.
Everything was very clean. Shower and toilet in the same floor as the capsules for the women.
Curtains were often broken or partially torn.
Public bath was very cool, good wifi, excellent location.
The wifi did not work, but they warned my about it - too many users at the time. The lobby area is smelly from all of the people changing their shoes! I also had a hard time finding it - should state that it's next to a British pub - sign is not directly on the street.
This place is in the heart of Shinjuku, so you can easily check in, leave your bags and stay out late as you want. It was a mix of tourists and locals and a real capsule experience. I felt so safe and comfortable on the women's floor. Loved the pajamas and all of the free amenities in the bathroom area. It's also super quiet at night and you can find people of all ages - not young kids being rowdy. This would be my first choice if I came back to Tokyo again.
I am 6 foot tall and the capsule was a bit short for me. wifi was slow.
Good experience and value
Checkout time too early at 10 am, and no private bath
Comfortable bedding Nice experience
If you stay several days, you can not keep your luggage inside your locker.
you should use elevator for wc and baggages hard to find the hotel
staying in capsule is very nice experience location is central clean
The Chinese lady at counter needs to work on customer services and attitudes. Tiny locker corridor cover with carpet. Open area storage room for luggage that everyone can accessd.
wifi cover the capsule free prono on channel 13
Staff are great, very little English but very helpful. Capsule bed was clean and comfy. Shower/toilets are awesome. If you forget toiletries, no problem, they supply everything. Towels, toothbrushes, shampoo, soap, hair dryers, combs you name it its supplied. A great place to stay if you fly in late, or fly out early.
The bed could be a little bit hot inside. They should install a fan or something along with the beds.
Overall it is one of the best hostel I have ever been to!
It's not easy to find...no signs! A guy approacched me in the street telling me where was the hotel (and first I got scared). It was my first night in Japan but reception staff didn't help me at all! Their English was pretty bad; when I came through the entrance with luggage I took off my shoes (like the sign said) and when I ask where to put them they asked me my capsules number (I didn't even checked in yet!!!). I even ask them many times to show me how it was working and finally they let me speak with a guy which English was a little bit better. Very unfriendly staff and it's not what you expect after 15 hours of flight! Wifi wasn't working on my phone and tablet. Could be always a little bit noisy as there's always someone awake having a shower, slamming doors or talking.
Interesting location not far from Shinjuku station. Capsules and bathroom verh clean with soap, shampoo and toothbrush for free. I liked that they give you pijiama, slippers and towel for free. The capsule was ok, for few nights it's perfect!!
people snoring ( u wont sleep well during a night) must check out and again check in at 4 pm daily if you are 180 cm then capsule is a bit small for you if you like to sleep wide, etc
very good experience in capsule hotel, good for budget traveling but not if you like relax or have some more privacy. great chef - thank you !!
Check-in was only from 4pm which was inconvenient. Also, the staff were a little abrupt. The layout of the property was very strange with simple tasks like having a shower and retrieving belongings from a locker taking a considerable amount of time. It was also rather expensive for what was, essentially, a bed.
I liked the novelty of staying in a capsule.
Nothing in particular.
Toilets and showers are immaculately clean and private. Location of the hotel is very tempting, close to JR, metro, Golden Kai and Kabukicho.
recent price hike lack of hot water or pressure in shower
right in the middle of Shinjuku good shared bathroom set up
The description of the access to the hotel needs serious improvement. The attached photo presents the hotel but from the opposite (to the entrance) side. Very confusing.
No bad experiences, but a word of caution so you know what you are getting yourself into. This is not a luxury hotel! The capsules are clean and comfortable, but no space for your luggage. You get a medium sized locker for valuables and then leave the rest of your large luggage on a luggage rack out in the open. For the women, this is all on the same floor. For the men, you may have to go to a different floor to get to your bags. Bathrooms are communal. Everything is functional and clean, but do not go here to be pampered!
Very efficient and informative staff who presented the details of our stay in perfect English. Capsules and bathroom very clean and organized. Quiet and respectful patrons. All made for an evening of good rest in a convenient location.
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