Location was perfect and close to the main street.. The breakfast was tasty and the staff helped with discount lift passes and discount snowboard hire. The hotel’s private Onsen was the perfect way to end the day (just have to prebook)

Jason Regatul Unit

- great location close to the bus stop and main street, about 10-15 minutes walk to the ski area - very polite and helpful staff - 30% discount for ski lift tickets and rental! - onsen and sauna can be reserved for private use - tasty breakfast - room was clean and had very stylish design, the equipment was new - great view from the window - good shower, separated bathroom and toilet - check-in procedure was convenient - enter all data online beforehand and after arrival just input the code on tablet, no need to fill forms by hand - welcome snack

Patryk Polonia

Wonderful traditional ryokan, great location, traditional experience a combination of western and Japanese bedding- all comfy beds and great service

Michelle Australia

The property was excellent in every way. Our room was a family room and it had two separate sleeping rooms and a living room. It was bigger than I expected. The room and bedding were super comfy and cosy Japanese style. Breakfast was amazing. Fabulous choice of Japanese and western. Location fabulous and staff really nice and accommodating.

Belinda Australia

Shirakaba is an outstanding property. The rooms are beautifully appointed with great attention to detail and very welcoming and comfortable. Breakfast was fabulous, Japanese style or western options if desired. The staff went out of their way to help us when my husband had an accident. The location is great, a short walk to the moving walkway. We hired our skis at shirakaba hire up on the mountain and left them there at the end of each day to walk back to shirakaba accommodation.

Belinda Australia

Very helpful and friendly owners Excellent breakfast.

Chris Australia

Location, facility is very good. I love the room with individual shower area and toilet.

Simon Hong Kong

Comfortable room and with super soft fluffy down comforters. Beautiful traditional building. Fabulous location

Marie Australia

- Excellent location, walking distance to the town's main street and the ski field access. - Room was very clean, the shower had excellent water pressure. - The bookable in-house hot tub, ice bath, and sauna pulled no punches temperature-wise, which was much appreciated after days snowboarding. - They sold ski-lift passes at reception, and had a sister rental store at the gondola station where visitors could get a discount (Note that the code for this is at the reception desk).

Matthew Australia

A beautiful Ryokan, very comfortable. Our family room was very spacious and well appointed. Great location in the centre of town, easy walking distance to the travelling walkway, restaurants and bus station. Breakfast was great, with day to day variety. Lovely hosts.

Linda Australia