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Shinjuku Washington Hotel

hotel Connected to Shinjuku Station, the Shinjuku Washington Hotel is a 5-minute walk from the fashionable shopping and dining district of Shinjuku.

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Newest reviews for Hotel Sunroute Plaza Shinjuku

  • Ashenafi
      United States of America
    September 13, 2014

    EXCELLENT CUSTOMER SERVICE

    9.2

  • Siak
      Malaysia
    September 12, 2014

    close to shinjuku station and sub way

    7.5

  • Janet
      Philippines
    September 9, 2014

    Staff were very accommodating ang could speak good english. Location is excellent.

    Smell of smoking room. Air ionizer may help like what new hankyu hotel in osaka has in their room.

    8.8

  • Nicole
      Australia
    September 5, 2014

    Central location, clean rooms, Security always got us a Taxi and were friendly. Value for money was excellent. Shopping and station was nearby.

    Concierge's were not helpful and had very limited english. The staff also had very limited English.

    8.8

  • Anonymous
      Ireland
    August 30, 2014

    Excellent location, helpful and professional staff, coin laundry.

    nothing

    8.8

  • Aaron
      United States of America
    August 29, 2014

    Made a whirlwind 24 hr visit to Tokyo, and this hotel and staff were great. Surprised by the small room size, but this seems to be the norm for Tokyo. Will use them again for sure!

    8.8

  • Wai
      Hong Kong
    August 28, 2014

    It has excellent location which near the Shinjuku JR station. Overall good in all other areas without major weakness.

    Could have more drink selection in the vending machine.

    7.9

  • Panida
      United States of America
    August 26, 2014

    Love the location ... 5 mins to main station Shinjuku where you can connect everywhere in Tokyo. Perfect !! Will go back again.

    No pool :(

    9.6

  • Aurélien
      France
    August 24, 2014

    Well localized, rooms cleaned, english spoken

    a standard hotel, western style. A little expensive, but not that much compare with other hotel in the area.

    6.7

  • William
      Canada
    August 23, 2014

    Location and bed is firm.

    Room is small

    8.3

  • Chee
      Singapore
    August 23, 2014

    Near to central area of Shinjuku. Laundry facilities.

    Location and management of the laundry facilities (some people did not collect on time and dryer need longer than other dryers).

    9.2

  • Michelle
      Malta
    August 21, 2014

    Excellent location; got good night's sleep; comfortable bed and pillows; excellent customer care and reception facilities.

    Double room was too small for two. Small bathroom. No wardrobe, drawers or shelves for clothes.

    7.9

  • Tee
      Singapore
    August 20, 2014

    The Staff there were very friendly and helpful.

    10

  • Rachael
      Australia
    August 20, 2014

    The hotel is close to the Station. There are enough options for places to eat around the hotel. There is also a Family Mart across the street for cheap snacks and drinks. The staff were accommodating. We arrived early and they held our bags til we had to check in which allowed us to explore the city with freedom from our bags. The rooms are small but not an issue if you just need somewhere to sleep and keep your bags for the day. There is a laundromat which was useful.

    6.7

  • Fangyi
      United States of America
    August 18, 2014

    location

    7.5

  • Ronnie
      Hong Kong
    August 17, 2014

    location

    check out time too early

    5.4

  • Amnon
      Israel
    August 15, 2014

    The Wi-Fi The service at fron desk was good.

    The room size was really small. You have to pay in advance at checkin before you even see the room. The curpets and floor were dirty. Too small. Ni safety box at rooms or no safety room. Like 100 years ago.

    3.8

  • Patcharin
      Thailand
    August 15, 2014

    none of them

    9.2

  • Anonymous
      United Arab Emirates
    August 13, 2014

    location, public transport

    very small rooms

    5

  • Hamish
      Australia
    August 12, 2014

    right near shinjuku station excellent. wifi really fast. quick check in quick check out. rooms cleaned every day staff very friendly

    small rooms but its japan what can you do

    8.8

  • Celine
      Singapore
    August 11, 2014

    -location (near the JR South Exit, and the Toei line) -staff was extremely helpful and attentive -fast and stable WiFi -comfortable

    10

  • Lorraine
      France
    August 10, 2014

    localisation, good value for money

    7.5

  • Sangjin
      South Korea
    August 10, 2014

    comfortable as my home

    Carpet and Air vent hole IMO

    10

  • Scott
      United States of America
    August 10, 2014

    Staff is great - very helpful and speak good English. The price is fair - especially when one considers location. The service is top notch, they will happily accommodate your last second requests to hold luggage until the last airport bus, and try their best to make sure you're on it. Will stay again.

    Carpets desperately need to be replaced... but they're actually in the middle of upgrading all the rooms. Should be finished late fall.

    8.3

  • Joana
      Thailand
    August 10, 2014

    The hotel is close to Shinjuku station and the room was clean with a really good bed. Hairdryer, huge supplies of shampoo and conditioner, even pajamas etc. were provided. Staff was helpful and friendly and the rooms were cleaned tip-top every day.

    The late check in and early check-out were not too accimodating.

    9.2

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