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Newest reviews for Swissotel Nankai Osaka

  • Carrie
      Hong Kong
    August 24, 2014

    Location, service.

    Couldn't say that I didn't like it but the quality of the buffet breakfast at 36/F lacked lustre.

    8.3

  • Kit
      Hong Kong
    August 23, 2014

    Location

    Air-Con should be adjust more cooler , a bit hot !

    7.5

  • Susan
      United States of America
    August 22, 2014

    Enviable location with train station and subways in same building/underground. Transportation to desired locations was a breeze. Proximity to shopping and Namba Parks couldn't be better. Hotel staff were over the top helpful and courteous. Loved the Skyview.

    Would have loved larger tea cups at breakfast.

    9.6

  • Daniel
      Japan
    August 22, 2014

    access to local shopping

    1. Air conditioning did not control temp well. 2. bed was large but uncomfortable. 3. wait too long at check in 4. resturant hours not acceptable

    5

  • Dan
      Malaysia
    August 21, 2014

    We really liked Osaka, plenty to see and do. Very nice helpful people and great food choices.

    I really can't think of anything.

    8.3

  • David
      France
    August 21, 2014

    Very good staff especially at the executive lounge Near train station and connected at the hotel

    10

  • Eliza
      Hong Kong
    August 20, 2014

    Location

    Facilities can be newer

    9.2

  • Anonymous
      Saudi Arabia
    August 12, 2014

    Location, location, location

    9.2

  • Anonymous
      Hong Kong
    August 3, 2014

    location

    8.8

  • Paulus
      Indonesia
    July 30, 2014

    Location.

    7.1

  • Siu
      Hong Kong
    July 29, 2014

    Location, services, gym room

    None

    10

  • William
      Hong Kong
    July 22, 2014

    Staff were great from the cleaners to the concierge. Top notch.

    Air conditioning did not cool down the room enough. Too warm at night. Uncomfortable.

    8.8

  • Chi
      Macao
    July 22, 2014

    Convenient location. Clean and comfortable

    No complimentary water! Has to pay for even a bottle of water while the charges for a night stay is in fact quite expensive. The room is quite small. I have no place to put two luggages

    7.5

  • Paula
      Japan
    July 21, 2014

    Staff was highly friendly! Perfect English! Solve my wifi problem very fast. As we arrived we were at check in line and received wet towel as waiting, it was perfect, friendly and fast! The room was amazing, so big and had an awesome view of city! Had nespresso and tea as courtesy. Sheets of bed was high quality! Below the hotel was a shopping full of stores and restaurants! And it was very near station too!

    In my opinion not enough amenities (shampoo/shower Gel) for 2 person. And quality could be better. The shower was strong our floor got all wet :( We had wifi problem we couldn't connect and had to ask help from staff (who helped us quickly). We had difficulty to find the hotel entrance.

    10

  • Anonymous
      Brunei
    July 20, 2014

    Location and staff are brilliant

    Pool and fitness charges Early checkout time and high costs for late checkout

    8.8

  • Satya
      Singapore
    July 16, 2014

    Check in was only after 3pm

    7.5

  • William
      United Kingdom
    July 16, 2014

    Great location right next to the station and busy exciting area of Osaka

    8.3

  • Lee
      Hong Kong
    July 13, 2014

    All the things are good ,it's my first choice in Osaka.

    8.3

  • Kim
      Singapore
    July 12, 2014

    Location. BUT No Direct JR.

    Poor club floor. Old and staff are not passionate.

    5.4

  • Naomi
      Japan
    July 11, 2014

    The staff originally confused our booking a little, so it looked like we were going to be put in a smaller, more expensive room. We were disappointed, but within moments, the staff had rectified the situation, and then upgraded us!! They were friendly and efficient and the riom was beautiful, with the most unbelievable view over osaka.

    The wifi was unfortunately, pretty bad, but that's it!

    9.6

  • Anonymous
      Switzerland
    July 6, 2014

    Geographic situation is excellent, so close to shopping streets and malls and restaurants

    Since everyone is so lovely and nice in Japan, it makes quite a shock when you enter to this hotel and for the first time in your trip no one smiles to you. Staff is too snobby.

    6.3

  • William
      United States of America
    July 6, 2014

    Don't think we should have to pay for swimming pool.

    10

  • Laurelle
      Australia
    June 27, 2014

    Location, view, spaciousness of room, bath, toilet, make up room out of shower,

    Wifi wasn't that strong.

    10

  • Amy
      United States of America
    June 26, 2014

    Location was perfect for getting to and from airport. Being so central and on top of Namba made it really easy to get anywhere within Osaka. You also had tons of great places to eat within walking distance from the hotel. The staff was always very accommodating, and the concierge gave excellent restaurant recommendations. The room was a great size for Japan and was extremely comfortable.

    The wi-fi was a bit touch and go at times, and completely didn't work my last night there.

    10

  • Wolfgang
      Singapore
    June 25, 2014

    Great location and level of comfort.

    Wi-fi can be more user friendly.

    10

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