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150-0045 Tokyo Prefecture, Shibuya-ku Shinsencho 8-14, Japan – Show map
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315 verified reviews
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Tokyu Stay Shibuya's staff speaks: Japanese, English
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WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
No parking available.
Vending Machine (drinks), 24-Hour Front Desk, Baggage Storage, Dry Cleaning, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
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Based on 315 reviews
Value for money
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Room for 3 beds is huge! Very spacious, even got space for a 3-seater sofa with coffee table! Room is clean and well-maintained. Breakfast is generous and tasty.
Slightly far from Shibuya station, with the uphill walk.
Location - quiet area of small laneways but close enough to walk to the busy main section of Shibuya. Comfortable, clean, excellent service.
Nothing to dislike.
Always my first option when going on business trip, good location, equipped with every thing, love the washing machine which can dry my clothes within 2 hours, highly recommended!
The room was huge. Staff speaks English which enable us to communicate our needs. Before my trip, the staff responded to my questions promptly.
It is actually quite a distance from Shibuya station, more than 10 minutes walk.
We loved the room. It was big and very comfortable. Facilities and cleanliness is above my expectation. Location was good as it is near all interesting places for food and shopping.
The breakfast was good and really enjoyed the comfort of our room.
There wasn't any housekeeping for stay shorter than 5 days but change of fresh towels were given. Will be nice to have daily housekeeping services.
Friendly staff, good location and clean. Good breakfast, too.
-spacious by tokyo standards -comparmentalised setting was perfect for my baby who has just started walking as I could keep most of the 'hazardous' item in similar room -close to dogenzanka which was previously a mini red light district (something I didn't know before going) but apart from the love hotels the atmosphere was very safe -restaurants come to life at night -city centre shibuya is within 10 mins walk -simple breakfast is complimentary and free flow coffee from the machine all day
Efficient service &generous breakfasts. A little hard to find as tucked away in a side street. Room was large and included washing machine and cooking facilities. Even though in Shibuya was relatively quiet. Station is a good 15 minute walk from hotel, but is on the Nikko Express train line so did not have to change trains. Supermarket across the street.
convenient location, everything necessary provided and friendly staff
Couldn't really understand why when one stayed for five days you got clean towels every day but when you stayed for seven you used the same ones! CNN!
Excellent location, no disturbing noise, very friendly staff.
Some stains here and there, no big deal
Excellente location Excellent Cleanliness Truly calm environment Staff really nice Excellent breakfast buffet
Great hotel, friendly helpful staff. Large room with wifi.
Service was excellent; Staff is very helpful . Kitchen facility. Decent size room.
Location. Difficult to get to. Shibuya is an older station and very confusing. 15 min.. walk. This is an older facility in the chain. while basically clean the rooms are tired looking. Had some mold in shower . It needed a better cleaning. This place had a number of long term guests.
A very good sized single room with a balcony in a quiet area of Shibuya,just a few minutes walk from Mark City and the Shibuya JR and subway station. A problem in the room was immediately corrected.
The kitchenette had very limited kitchenware and space to put any food, making it not great for a longer stay.
Location: proximity to JR and subway station, a variety of dinning options.
Excellent location with bars and restaurants on your door step. Shibuya station only 5 minutes walk.
The location is the best of the best. Good bed and nice sheets.
The sink of the kitchenette was leaving a horrible smell in the room. But covering with a cup before leaving the room solved the problem.
Free adapters to charge mobile phones etc. Late check-in Great small streets around the corner with restaurants
Breakfast was very poor and "plasticky" Much more difficult to find than expected
The location is silent altough it is close to Shibuya. Room is very big and bathroom perfect. The people working at reception are always helpful and smiling(like everybody in Japan). If i come to tokyo in the future i can choose this hotel again.
Location, pillow, breakfast
The Hotel is close to a row of cool restaurants. Quiet at night so no problems sleeping. I booked the 2single bed room and was surprised how spacious the room was. Close to a combini just around the corner.
no major faults. The hotel is situated at the top of a slight hill which could be troublesome for those carrying heavy luggage.
Comfort, breakfast inclusion, facilities (washer and dryer in room), air cond, reasonable location to most things.
Close to restaurants and bars but in a quiet location
Make sure you know which 'hotel stay' you are in as there are several
Quick check-in Comfortable bed Washing machine in room Bathroom kit and amenities Breakfast included
Staff barely spoke English A/c in room wasn't working so well All instructions to operate in-room appliance in Japanese with no English guides
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