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Nyali Road/Bridge, 82386 Mombasa – Show map
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23 properties in Mombasa
Including hotels, apartments, villas and more.
35 verified reviews
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Best Western Plus Creekside Hotel's staff speak: English
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Outdoor Pool (all year), Grounds, Terrace
Food & Drink
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Shuttle Service (surcharge), Airport Shuttle (surcharge), Babysitting/Child Services, Laundry, Daily Housekeeping, Business Center
Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 12:00 PM
10:00 AM - 11:00 AM
Children and Extra Beds
All children are welcome.
Free! One child from 0 to 3 years stays free of charge in a crib.
One child from 4 to 12 years is charged 20 % of the room stay per night and person in an extra bed.
One older child or adult is charged 100 % of the room stay per night and person when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Best Western Plus Creekside Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 35 reviews
Value for money
Show reviews from:
On Nyali Beach and surrounded by tropical gardens, this family-run resort includes 3 restaurants, 4 bars and a large outdoor pool.
Score from 146 reviews Good
Within 6 km from Bamburi and 14 km from Mombasa, Pavilion Holiday Resort offers an outdoor swimming pool, restaurant and bar. Free Wi-Fi and private parking is available.
Score from 19 reviews Excellent
Located on Bamburi Beach, Kenya Bay is in tropical gardens of bougainvillea and frangipani. The hotel offers 2 pools and spacious rooms which open out on to balconies overlooking the Indian Ocean.
Score from 66 reviews Good
Located on the edge of Mombasa on the silver sands of Bamburi Beach, Cowrie Shell Beach Apartments features an outdoor swimming pool and a terrace facing the ocean.
Score from 70 reviews Very good
Friendly staff with quick sevice, response and solutions. Good bed, large rooms with AC and a beautyfull vieuw on the creekside. I recommend this hotel.
the sea view
the breakfast was below the average
You can't be hungry after 21:00. No room service after 22:00
Good location. Excellent attention even when arriving after midnight for check in. The view from the room at the creek; the pool is very nice too; the manager has very tailor made advices, very professional. Breakfast excellent.
All was good, would go again.
I liked the efficiency apartment type room that I was given. I liked the location in reference to my work location. The hotel was very clean and my house keeper (Charles) kept my room (B32) spot less. I plan to go back in the near future.
The WiFi was horrible at best. That was the only down fall to this trip. I unfortunately rely on the Internet for my job. Hopefully they will fix that problem.
Good place. Room clean and comfortable. Staff cheerful and helpful. Mombasa has lacked a city hotel of a good standard, so the idea of this hotel is basically a good one.
Hotel as a whole poorly designed, with dark, heavy public spaces. Restaurant reasonable, but not really at the level one would expect for a hotel pitching itself at this level. While cheerful and enthusiastic, staff were I think a little under-managed and so the service as a whole was not as polished as it should have been for this brand mark.
The staff were very friendly. A quiet location.
The road access to the hotel is rather disgusting.
I like the rooms allocation manager,He respects people and he is so gentle and serious at work.
Friendly and attentive staff, clean, comfortable.
WiFi does not work properly, cuts the line very often and is quite slow.
Staff said "there is no room for you". I spent several hours in reception till night because the hotel staff are very bad
nice creekside pool
it took 1 hour for 2 receptionists to get us checked in (!) and almost half an hour for the check-out, altough there were no other guests
the spacious room
The rooms are spacious, clean and facilities very good. The complementary transport to and from the airport was good. It was a good experience with my children.
It took so long to check us in, I stood at the reception counter and really got tired, but could not figure out what the problem was!! Is it a new computer system or new staff? The room is good and spacious but the Air Cond does not cover the whole room.
Nice view just by the sea, with some fresh air breeze. Pool area and room was good.
Upper management was not good. No sense of providing nice services for their customers. Hotel was overbooked and we waited several hours for a soltution, they could not even find an alternative. Which we easlily managed ourselfe using booking.com (or another site). When I then saw the GM sitting in poolarea with his relatives/family(?) that sent a pretty good message about their priorities.
Everything was just excellent, great food, very friendly and competent staff. Everything was professional...now my home destination when i visit mombasa.
They should have an elevator
The rooms are very good and modern. The staff is friendly.
I would like to see faster check in and checkout and the breakfast can improve.
Worst service I've ever experienced at a hotel of this level.
Concierge staff were very warm
Room service was very slow. Hotel cars are only used for GM's guests.
The hotel was brand new, the rooms are well equipped and tasteful. Excellent bedding and pillows. The staff was super friendly.
The hotel charges 5 percent on your booking and your restaurant bills when you pay by credit card. They claim these are bank charges. We complained and it was waived so just be warned!
very kind staff always ready to help, large rooms
- it will take some month before everything functions as it should (e.g. service in the restaurant) - no free water bottle in the room
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