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Off Malindi Road, Shanzu, Serena Road (near Pangoni Beach Resort), 25441 Shanzu, Kenya – Show map
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4 properties in Shanzu
Including hotels, apartments, villas and more.
5 verified reviews
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Website and customer service in English (UK) and 41 other languages
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Sauna, Fitness centre, Spa and wellness centre, Massage, Indoor pool
Food & Drink
Restaurant, Bar, Special diet menus (on request)
WiFi is available in all areas and is free of charge.
Free private parking is possible on site (reservation is not needed).
Room service, Car hire, Airport shuttle (surcharge), 24-hour front desk, Laundry
Newspapers, Safety deposit box, Family rooms, Lift, Heating
From 12:00 hours
Until 10:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
One child from 0 to 3 years stays free of charge in a child's cot/crib.
One child from 4 to 12 years is charged 50 % of the room stay per night and person in an extra bed.
One older child or adult is charged 100 % of the room stay per night and person in an extra bed.
The maximum number of children's cots/cribs in a room is 1.
The maximum number of extra beds in a room is 1.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 5 reviews
Value for money
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The staff were very friendly and helpful. The breakfast was excellent
The showers running on salty water.
The resident taxi driver-Cosmos.
The Staff and the chef because he could create something from nothing because they had no menu or variety. The staff make the hotel and the owners are very lucky to have them. Checking out is normally a sorry time. I left with a big smile on my face as I knoew I was going to spend 5 nights at White Sands.
It is not as per the web site or brochure. It has not indoor pool, no gym, no Spa and no TV worth watching. The WIFI is useless and the beds are so hard you can not sleep. The shower takes 15 minutes to warm up and the stock of drinks at the bar is either run out or out of date..There is also no beach as advertised. If it was not for the great staff, we would have checked out on the first day. It is billed as a 5 star hotel but more like 3 star max. All the tiles in the bar area are broken as are alot around the pool. The whole place just smells if falling down and please, if you are expecting a first class holiday, go to the White Sands down the road. We checked out after 7 days and went there. It is mega!!
New facility. The rooms are big and well designed.
The finishes were a gross compromise. Eg. The shower needs to run 15 mins before you get hot water. The cistern in hit and miss, sometimes works sometimes doesn't
the hotel was wonderful and the people treated us with respect,and they were very friendly.very comfortable place to stay and relax.
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