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Most recent booking for this hotel was yesterday at 16:27

Score from 129 reviews Very good 8.3/10

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Score from 84 reviews Good 7.7/10

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Score from 16 reviews Very good 8.2/10

Reef Hotel Mombasa

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Score from 146 reviews Good 7.4/10

Newest reviews for Kenya Bay Beach Hotel

  • Anonymous
      United Kingdom
    September 2, 2014

    Staff were very nice and accommodating - they even catered for some request for local cuisine during breakfast. Hotel is a little dated but has been kept clean and to a good standard. Gave a free upgrade to their deluxe room which was much appreciate as I understand these rooms are alot better. Would definitely stay here next time...

    Had some problems with the rooms, e.g. lack of hot water which got frustrating.

    8.3

  • Agnes
      Kenya
    August 30, 2014

    I loved everything ...so Much ...n the pool attendant /evening Entertainment Guy ...awesome ...the rum was superb n the fud ..,Great ...in overall awesome vacation

    10

  • Peter
      Kenya
    August 26, 2014

    Work on room external apearance

    Room telephone not working

    7.9

  • Samson
      Uganda
    August 20, 2014

    Value for money. Rates are friendly. I liked the serenity, you feel the worthiness of the holiday

    Lunch was not as good as breakfast and dinner (it was so limited)

    8.8

  • Mohamed
      Oman
    August 15, 2014

    The Staff At The Reception

    Bordom

    7.1

  • Nicholas
      Kenya
    August 5, 2014

    Good staff

    No bottled drinking water in the room. No welcome drink.

    6.3

  • Phillis
      Kenya
    July 25, 2014

    I liked the food..it was yummy

    I did not like the beddings, they are old n need replacement.

    7.5

  • Tribhuvan
      Kenya
    June 11, 2014

    Rooms, surrounding, location, staff,

    Breakfast (Fruits), veg. preparations ( for Veg. people,) Heavy charges for room service in addition to heavy taxes.

    7.9

  • Dale
      Kenya
    May 10, 2014

    The beach is beautiful , the rooms are beautiful and clean modern facilities , pool lovely plenty to do

    9.2

  • Joram
      Kenya
    April 23, 2014

    Food.

    My TV never worked during the time i stayed there. I complained but problem was not fixed. There were few mosqutoes and they promised to put a net but they never did. I requested chairs for the balcon but they were not provised. The cashier was not friendly when checking out she swipped my credit card but didnt work. She used manual and instead of call my Kenya Commercial Bank to get authorization she called Barklays Bank who could not authorize.

    5.4

  • Anonymous
      Kenya
    February 20, 2014

    Staff were very helpful and friendly. They were knowledgeable about the area and all the excursions available. Thoroughly enjoyed our stay. Great value for money and great breakfast

    The rooms could be a little cleaner and perhaps the rooms could be no smoking as most of them have outside space. Sun loungers were a little dirty.

    7.9

  • Abiodun
      Ethiopia
    January 26, 2014

    The beach

    My arrival was messed up. Somebody forgot to act on the request we made when we booked the hotel regarding early arrival.

    8.3

  • Mary
      Kenya
    January 19, 2014

    I loved the whole experience. It was home away from home. The rooms, the environment, helpful staff, entertainment, food which was homely with a touch of holiday. I checked out night before and it took me only 7 minutes! You can plan on seeing me many more times.... We loved our stay there, Thanks!!

    The entrance from the road and the environment just outside the gate made one sceptical. I recommend that the restaurant reserves tables for all rooms not for some. If you want to check in early at 11 am, be prepared to wait.

    9.6

  • Amanda
      United Kingdom
    January 18, 2014

    Room very comfortable. Breakfasts were good and there was variety. Swimming pool was lovely and essential at times with hot weather. Very close to the beach. Entertainment in the evening was varied and of a reasonable standard.

    The only thing we didn't like was to not to be able to bring friends in unless you paid the hotel 3000 Kenyan shillings per person.

    9.2

  • Douglas
      United Arab Emirates
    January 7, 2014

    liked the price,swimming pool

    the aircondtioning is not serviced. or its too old.

    6.7

  • Manfred
      Kenya
    January 6, 2014

    Very good value for money. This is not the most luxurious hotel, but fully complies with international good standards at a reasonable price. All staff very motivated and friendly.

    The live music was rather poor, and discussed this with the Director (Jasswinder s Kalsi). Also the shows were quite repetitive. I (German) find it problematic that Kenyans continue to portray themselves to tourists as dancers from the poorest quarters. The people have much more to offer!

    9.6

  • George
      United States of America
    December 26, 2013

    The hotel is on the beach, not too far from town. Restaurant had good food and was very convenient. There was plenty of local entertainment. Wifi (mainly in lobby).

    The king bed was two singles pushed together and was not at all comfortable (it felt like a box spring). Shower never had hot water, no matter the time of day. Informing staff got no results. After a luke warm shower, there was water all over the floor. Sewer smell near our room. Tv had only a few worthy stations.

    7.1

  • Dale
      United Kingdom
    December 22, 2013

    Great hotel to stay , everyone was very friendly , looking forward to going back very soon , The beachfront is amazing , the rooms are spotless clean and well looked after by the staff , the good is great , very beautiful hotel . The local nightlife is also very good .

    10

  • Anonymous
      United Kingdom
    December 14, 2013

    The tranquillity and its position right in front of the beach.

    Sadly ants and bugs were a problem at times.

    8.3

  • Alberto
      Italy
    December 7, 2013

    The comfort and the service are at top level

    logistics to raech the location Price per service is quite too expensive

    7.9

  • Belinda
      Australia
    November 23, 2013

    I was given a free upgrade which I sincerely appreciated. The room was nice.

    The breakfast was not good. Dry pastries and very little left even at 8.30. I felt very sorry for the man making the eggs, you should serve eggs already cooked as you have to wait ages for them and its not fair on him. I chose the hotel based on rave reviews from trip advisor, but the hotel did not live up to the expectations. I did not eat dinner there based on the breakfast being very average.

    7.1

  • Alex
      Kenya
    October 27, 2013

    Location Room

    Food

    7.5

  • Anonymous
      Kenya
    October 27, 2013

    The staff were friendly,rooms were clean.it was a good experience

    7.5

  • Anonymous
      Qatar
    October 22, 2013

    It was an awesome experience

    Noffin!

    9.2

  • Stephan
      United Arab Emirates
    October 22, 2013

    Hotel on the beach ! quiet place

    7.5

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