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Syokimau Airport Road, 00200 Nairobi, Kenya – Show map
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231 verified reviews
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Nairobi Airport Hotel's staff speaks: English
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Food & Drink
Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Grocery Deliveries, Airport Shuttle (free) , 24-Hour Front Desk, Laundry
Non-smoking Rooms, Family Rooms
From 12:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 12 years stays free of charge when using existing beds.
One older child or adult is charged 100 % of the room stay per night and person when using existing beds.
There is no capacity for cribs in the room.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 231 reviews
Value for money
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shower that did not really work just a dribble
The breakfast was unappetising, the room was basic, but there was no water on tap, so couldn't flush the toilet, or have a shower.
Helpful staff. Safe parking.
free shuttle bus, and only one staff on the day we arrived, upgraded room and free wifi. Nothing to do in area and in hotel the only big plus is close to the airport.
night staff rude not friendly, shuttle to arrive took around an hour. wifi works in selective areas. food disgusting. Nothing else positive.
The proximity to the airport and their shuttle service is very reliable. rooms are good and food is good too.
Spacious, friendly staff, good breakfast and inclusive. A 10min drive from the airport, free drop off.
The shower didn't work at all. After a long flight it's little to ask for. Only the tap worked so I had to collect water with my hand cupped together and throw it onto myself. It was cold but when you're desperate...The toilet didn't flush properly which was embarrassing :D
loud neighbors mosquitoes uncomfortable temperatures and lack of a fan
Superior customer service
Weak to no WI-Fi signals...paid for the late night dinner that was supposed to be complimentary.
It's located next to the airport so no need to spend twenty hours battling traffic from downtown Nairobi. The staff was helpful. There is a new shopping mall opening up nearby so next time I hope to find some fastfood place there. Plenty of space in the room.
The Wifi didn't reach my room so I had to go downstairs to get online. There was no hot water in the shower (I did push the water heater button as instructed and it was on for hours without any result). The living room table was cartoonishly lower than the coach so anything else than putting my feet on it was a nuisance. Breakfast was brought to my room but without the bacon and orange juice we had agreed during the check in.
internet and airport drop off.
horrible food, hard rock mattress and people. not a hotel, no soap, no hot water, no Colgate... horrible horrible , wouldn't recommend it to anyone
Very bad breakfast Forgot to pick us up at the airport
Very nice apartment. Clean. Good food.
Staff on first day behaved as if I as a guest was a disturbance. Not friendly. Staff on day two very friendly and helpful. Hard to find the apartments. No signs. Stayed on 3rd floor. Heavy to carry suitcases all those stairs. No equipment in kitchen. WIFI was not working. Staff promised to fix it, but nothing happened. Meal served an hour too late according to our wish.
Clean apartment, location close to the airport.
black-out up to 11pm, poor wifi signal, under staffed,
I had arranged for shuttle pickup and they met me even though I missed a connection and was on a later flight. But they did not pick up a friend coming in later that day even after I had reminded them of his arrival.
Food service very limited. Tray brought to room but selection very poor.
Secured place. Apartment was comfortable, but kitchen was smelly and no cutlery available.
Taxi arrived late for the pick up. No wifi as advertised. Breakfast arrived late. Difficult to locate. No restaurants around, have to travel a bit to get some good food.
Picup and dropoff at airport was good. Staff friendly and do their best to help with issues
Stay on top floor....no lift in building Showers very small Far away from city Mall not completed Electricity went off a lot of times
The staff was extremely helpful, friendly and flexible. They suggested to organize a mini-safari for us which turned out the highlight of our trip.
I recieved breakfast just as I wanted. The Kisumu lady was very gentle! Also the taxidriver (he was to late at the airport but I needed one single telephonecall and he arived) was very polite.. It was aloud to stay in my room till the time I have to leave,
The television was broken. There was no stay outside the room, a garden or something else. The hotel wasn't a hotel, it looks like an apartment in a building what wasn't finished already.
The location is good and the room/bed is OK
Food is very poor Service in general is poor The name Nairobi Airport Hotel is deceiving because it is not a hotel
Relatively close to airport. Bed was relatively comfortable. Driver was there to pick us up from the airport.
Scary being driven down a really bad (and I mean really bad) road in the middle of the night to an apartment building. No hot water - cold showers.
Very convenient location to airport. Very good staff and service. Free airport pick up.
Immediate surroundings of hotel
The hotel is in the middle of nowhere with no restaurats, bars or shops. Quite close to the airport, though.
The staff were friendly and helpful
As I arrived at the airport I got out only to find no one waiting for me and I was stranded. I had emailed the manager and specifically stated the arrival time. Thankfully a taxi man approached me and asked whether he can drop me off and the hotel will foot the bill. I ended up in the wrong hotel Airport 67 hotel and when they were contacted they sent a taxi which took ages. I had to pay for the earlier taxi and the hotel refused to refund me the money. Got into the apartment at almost 5am after 1.30am arrival very frustrated and tired. Spent the next day in bed.
the appointment they pick me up at the airport. They reconnized me, when I come here for the second time. They were very kind I could stay till I had to leave for my flight after 12 am My breakfast
Tthe television didn"t work. The shower was very hot. But it don"t matter in comparing the Plus site.
There is no connection between the marketing pictures and the room. I was given a room that had no table or chair. The bathroom had no hot water. The wi-fi didn't work. There was no anti-mosquito gauze on the windows. It was a backpacker experience for which I would have paid $30 for the night. It was not value for money.
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