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Former USA Embassy, off Mombasa road, 00200 Nairobi, Kenya – Show map
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129 properties in Nairobi
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167 verified reviews
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Ole-Sereni Hotel's staff speaks: English
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BBQ Facilities, Outdoor Pool, Grounds, Sun Deck
Sauna, Fitness Center, Spa, Massage, Hot Tub, Playground
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 12:00 PM
Until 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 167 reviews
Value for money
Show reviews from:
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Score from 230 reviews Review score
This luxurious 5-star hotel in central Nairobi is a 5-minute walk from the center of Kenyatta. It features spa facilities, 5 dining locations and an outdoor swimming pool surrounded by lounge chairs.
Score from 299 reviews Review score
Offering a restaurant, Starehe Link Hotel is located in Nairobi. Free WiFi access is available. Each room here will provide you with a TV, air conditioning and a seating area.
Score from 9 reviews Review score
Ideal hotel for the airport with cheap shuttle links to the airport and into Nairobi. Room great and comfortable. Safe out of town location.
The convenience of the hotel to the airport was fantastic. It is built up on one side of the hotel (hence its convenient location) but once you are inside, the view from the dining terrace is of the bush and you could be in the middle of no-where. It is also a short drive to the Elephant orphanage and Giraffe Sanctuary which are both worth a visit.
Only the bed
The reception right from Ground floor was too poor.
Location Staff Food Rooms
I have stayed at this hotel approx 15 times in the last 2 years. The location ambiance and majority of the staff are excellent. However we have to give serious thought to using it again which is annoying. I travel regularly all over the world but this is the worst booking experience and checking in process I have experienced - not just on one occasion but on all occasions. Bookings are not made correctly, it takes hours to check in, pick ups are not arranged, rooms have beds missing for children even when requested, breakfasts are charged or not charged, room rates are disputed. Credit cards are charged twice months later, check out takes for ever its really poor which is a shame as the hotel is perfect.
no breakfast in this price !
Easy to get to from both airports, Clean and well maintained.
We arrived with our children and were told the swimming pool was closed for two days for a private function. This info was not shared at the time of booking and would have impacted our decision.
Great rooms facing the park Great breakfast and all other food/bar items
no mosqito protection, no net on the window nor on the bed so you must sleep with aircon and closed windows which is a shame on the rooms facing the parc.
I was in Ole Sereni only for few hours, so not much experience to share... the general feeling is good and the breakfast service is very interesting with several options for different style food. it make me wish to come back again for longer time.
I arrived at 1 in the morning and my reservation with booking was not available at the hotel. this determined a further delay for assigning my room and to check out the day after.
Beautiful location. Excellent evenings outside at the bar and restaurant
Pretty much everything, availability of free bottled water was a lovely touch! Food was mouth watering! View of the park was outstanding and the decor is exactly what you want to see in africa!!!
The water has a soapy quality because they treat it for you, like you would find anywhere is kenya, I don't advise washing your hair with it.
Great location for a quick stop in Nairobi. Very close to the airport so you can forget about the crazy traffic of the city.
Wifi was not stable.
i had so many problem... reseption was very bad... they took garanty from my credit cart when i go out they cant find out my slip...
check in takes way to long
expensive room with balcony overlooking the park. Lovely view
room service menu
Location Pick up service All services
Staff was really professional, helpful and friendly. Hotel design is very attractive. Enough space for sitting outside. Breakfast was excellent.
I managed to get a very good deal. Don't know if I would stay here for the full price.
The room was beautiful and so was the rest of the hotel! The staff was very helpful (front desk and transfers), except for a surly waiter in the restaurant.
Stay is okay when in transit
The hotel has a dark/grey interior and the former office floor could have been replaced with something less 70's
Location close to airport Rooms overlooking National Park Quiet
Expensive for what it is City view rooms overlook dusty roads and building work Service in the bar was a little slow We got out in the wrong room to begin with (this is the second time that has happened to me here)
nice room and bed, when i got food poisoning they took me to the chemist
restaurant was was pretty goood, but no great for the price, i think i got sick from it too. my room was extremely loud, i heard drumming all night. When i checked in the receptionist was very rude, made me email my booking to him, and chastised me for using this site and not getting breakfast.
The staff are most welcoming and very professional at all times. I would recommend this hotel to all that do not need to be in the central city area. For those waiting for connecting flights I would think this a very good option too.
No negative points at all. Hope to visit you all again soon.
The bar had lovely views and the gym was well equipped
The room given, for the price, was tiny! we expected to stay in and relax in a nice room, but this room was so small we did not want to stay in. The bathroom was also incredibly small. If the rate was cheaper, we would have expected it but to pay over £150 I expected a little more for my money. Also, a taxi should cost $20 to the airport, yet the hotel were charging $35, we called our previous tour company and booked one with them instead.
Location and breakfast
Poor wi fi signal
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