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Diani Road, 80400 Ukunda, Kenya – Show map
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13 properties in Ukunda
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56 verified reviews
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Southern Palms Beach Resort's staff speaks: English
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Outdoor Pool, Grounds, Terrace
Tennis Court, Golf Course (within 2 miles), Fishing, Ping-Pong, Windsurfing, Darts, Canoeing, Diving, Racquetball, Snorkeling, Water Sports Facilities (on site), Fitness Center, Massage, Game Room, Playground, Entertainment Staff
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in public areas and charges apply.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Paid WiFi, Safe, Shops (on site), Designated Smoking Area
12:00 PM - 10:00 PM
10:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years are charged 50 % of the room stay per night per person when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 56 reviews
Value for money
Show reviews from:
Situated at Diani Beach on the South Coast, the Neptune Village Beach Resort & Spa offers a fresh water outdoor swimming pool and a tropical garden Mombasa is 40 km away.
Score from 25 reviews Good
|Offering an outdoor pool and free bikes, Shambani Cottages is located in Diani Beach. Free WiFi access is available in this holiday home.||Located in Tiwi, Capricho Beach Cottages offers an outdoor pool and a restaurant. This self-catering accommodation features free WiFi.||
Set on Diani Beach, Papillon Lagoon Reef features an outdoor pool, beach bar and restaurant terrace all overlooking the Indian Ocean.
Score from 69 reviews Excellent
This was our first visit to Mombasa for leisure. We were lucky to choose southern palms as our resort. Excellent location and great service. I however have a suggestion that the night entertainment time should be extended. An appraisal for miss.defence samba...Thankyou!
Very far transfer from Moi International Airport.
Amazing place! Everything super - the rooms, the food, the staff, the surroundings.
We couldn't find a better place in Mombasa
Weather - July is a rainy month. Not much the staff or management can do about that. I appreciated the relative cooler temperatures (24-27 Centigrade) There is nothing I did not like
The food The ambiance The layout and decor The staff
Location far from shopping centers and town. Needed to take taxi everywhere and expensive.
Variety and quality of Food, attentive friendly staff and pool side facilities.
Food selection in restaurant appeared to be limited and quality of food seem to have dropped after a few days, but in general okay.
Friendly staff, general clean and well maintained Holiday Resort. Happy to come back again/
The ambience was good, excellent design of the facility.
The security guard keeps the locals away from the beach umbrellas and chairs. But every time you go to the water, you are harassed by locals to buy something. I wish they would increase the buffer zone a little to where it was not immediate that you would get harassed. However, this is a SMALL detractor. It happens everywhere on the coast in Kenya.
The people were great. They were not interested in extorting tips, but merely making you happy. Great people. Great location. I will definitely be back.
Friendly staff big pool nice environment nice beach excellent food and nice food, good cleaning, very secure,nice weather. I'm very pleased. I will be back later.
There are no negatives but the buffet food has only average taste appeal. The dining rooms also need to provide better coffee. Beware of the people on the beach following you and trying to sell you something (there is a resort guard).
Everything. It is a stylist resort that does all things well.
At night they played loud music and I complained to the management who told me that there is usually "animation" until 11 pm. They lowered the volume after I stressed that this is hotel not a disco. During high season it could be worse though.
Food was good, swimming pool was great also for small kids, the beach was awesome.
Found bedbugs in my room, not one or two but alot crawling all over the beddings. Informed guest relations and after wasting my time and giving me the run around for two hours they finally checked me out. No comps were offered and they even charged me for the night l stayed. Had four more nights to stay but couldn't stay in this disgusting nasty place a minute longer. I had prepaid for my stay in advance in dollars but when they refunded me they claimed they had no dollars in the hotel so gave me local currency that l did not need. I informed guest relations lady that l wanted to see the GM but after 20 minutes came back and told me he could not be found, how convenient. Travelers please avoid this hotel by all means unless you want to go home with bedbug bites all over your body. Worst hotel experience ever in my life.
The front office staff especially neema, we're very friendly yet professional
The Rooms are old fashioned, facilities are not as described in the offer. Hotel has it's own dollar exchange rate
The most dreadful staff ever and check your mini bar stock when you arrive! Awful, awful, pervy, lecherous male staff. I would not reccomend traveling here for females without a male companion or all female groups. I was in a group of 4 females and one male. Experienced relentless hassle walking around the hotel, even when you are clearly reading a book or have ear phones in the staff try to engage you in conversation. This included everyone from the towel attendant to the security guards stationed between each block. The tag line of the hotel is 'a place of fresh breeze and perfect peace', unfortunately this is completely untrue. Around the pool the beautician women move in 2-4 in a group and disturb you whilst sunbathing trying to sell overpriced beauty treatments - they cornered one of the women I was travelling with and said she really needed a pedicure in front of other guests - so rude!! The pool staff (activities staff - - there are no lifeguards at all) shout and bellow trying to get people to aqua aerobics like market sellers. I did not see a single participant during my stay yet they still blare old music from CDs that skip and jog. Wore headphones constantly to try to ignore it. Service is incredibly slow, being half board we ordered lunch on the first day and were waiting 50 minutes for a vegetable kebab and plain rice. Bearing in mind there were only 4 other people in the enormous restaurant we were shocked at how bad it was. Phone in the room didn't work. Entertainment shockingly poor and intrusively loud - ends at 11pm. Mini bar was not fully stocked once they eventually unlocked it so had to phone reception twice to get someone to witness it so we wouldn't be charged, same happened to room next to us.
They clean the beach every morning because there is a LOT of seaweed in the water that gets left behind at high tide. Rooms are very nice.
Entertainment should be prolonged because after 11pm residents go out to sample night life unwillingly
I did like the sports and variety of restaurants in the hotel. Not forgetting the staff who are always alert n hospitable
very bad exchange rate, too commercial place
Very good food, nice place, good gift shop. Taxi from Mombasa to Diani costs 3000 KES.
Drinks were too expensive. 300% mark up on water is too aggressive
Fantastic clean pools and wonder staff
Helpful and very frendly Hotel Staff. It was great pleasure to be there. Many thanks.
Extension of late entertainment to curb the influx of residents going elsewhere for dance
The food. Internet access SUCKS,
The beach, the view from the room, the monkeys in the park
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