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Newest reviews for Banyan Leaf Hotel

  • Anonymous
      South Korea
    August 31, 2014

    The staff, the facilities, the help of the staff, the airport pickup, the welcome, the check out process, the breakfast were all fantastic!

    Nothing! It was perfect

    8.3

  • Anonymous
      Japan
    August 26, 2014

    I had a great stay at this hotel. The staff was very warm and welcoming. They were also very helpful in organizing a city tour for us which was a great experience at a very affordable price. The rooms were cleaned and made up daily. Looking forward to staying at Banyan Leaf Hotel again if ever I go back to Siem Reap.

    Nothing

    10

  • Angela
      Germany
    August 21, 2014

    The pool is beautiful. I got sick and the staff helped me a lot, they called a tuc tuc to take me to a reliable clinic and went to buy medicines for me. I felt like they were really worried about me getting better.

    9.6

  • Jan
      Poland
    August 16, 2014

    - very good location - helpfull staff - possibility of arranging bike rental and laundry - hotel was very clean

    - coffee served at the breakfast had a strange flavour -

    9.6

  • Pich
      Cambodia
    August 10, 2014

    Near night market. Buffet breakfast is good enough to eat but not many choice of foods.

    the pool is too small and room is small.

    7.5

  • Miriam
      United Kingdom
    August 8, 2014

    On arrival greeted with refreshing drink. Rooms large, clean and comfortable. Staff helpful and always have welcoming smile. WiFi works throughout. Good location. Only short walk to Royal Palace and town center, but on quiet road. Breakfast has good selection and staff arranged a packed breakfast for us when we visited temples at 5 am for sunrise.

    Nothing. It was perfect.

    10

  • Michela
      Malta
    August 2, 2014

    The staff at banyan leaf are so friendly and are always ready to help you. Good breakfast and nice pool area. Really recommend this place!

    8.3

  • Madhavi
      India
    July 27, 2014

    the slopes in the toilets are all wrong and the water used to stay in our toilets. that was a mess. Also, we loved the staff. however, there was a particular staff member called Mayan. initially his attitude was very warm. However, one day we refused to take the hotel's tuk-tuk and since then, his attitude went from bad to worst. the hotel provides much costlier guides and tuk-tuks

    7.9

  • Krishnan
      Malaysia
    July 18, 2014

    The staff!! They were amazing.. Any help, they were at your service . They had arranged for a free pick up and drop at airport. And also a driver with tuktuk for the tour at a very low cost of $5-7per person per day depending on your tour. The driver's name was Mr.kusal. Awesome guy. And the hotel was very near old market and we could get good access to Indian restaurants like Dakshin and curry waalaa. They gave us free water bottles for our trip and helped for early checkin with breakfast.. I would recommend this hotel with no second thought.

    Very limited vegetarian breakfast. And the swimming pool was small and located at the entrance. If it was in the terrace it could have been better.

    10

  • Quentin
      South Africa
    July 17, 2014

    The staff are all very friendly and welcoming. Good size rooms with all mod coms

    I had a great stay, nothing to complain about

    8.3

  • Luis
      Spain
    July 15, 2014

    Staff Location

    Breakfast

    8.8

  • Desiree
      Singapore
    July 15, 2014

    Location: Just a slight ways off the main stretch made it a peaceful retreat at night~ Very conveniently located just a street away from a well-stocked supermarket along a row lined with other eateries and such. Staff: Despite a few minor mix ups (communication between night to day shift at the front desk seemed a little haphazard; perhaps they were a touch too eager to please, too ready to say yes?/hence over promise) All these were pretty quickly and cleanly resolved.. with just the maintenance team dropping the ball slightly (under "what you didn't like). Mr. Rithy and his team shared warm smiles all around, all the time. More than happy to point out directions, provide suggestions and even send out mail - all the guests (ourselves included!) looked well-rested, fed and content. :) Amenities: Breakfast buffet was simple but a great delight! - Thanks heaps for providing switch ups - and the thoughtfulness of lighting incense(mosquito coils?) to keep the dining area bug free - did not go unnoticed. While I've never been a "morning person," I certainly looked forward to going downstairs for breakfast each day! We requested a room on a lower floor as the girlfriends I was with were not big fans of climbing stairs. This came with a shared balcony that had a view of the pool and a bit of peek of the top of Wat Kesararam. The pool was a most welcome respite after a day of exploration! Cherry on top of the icing~~

    If you're not a fan of the sun, do note that the rooms facing the pool are east facing. Perhaps some black out curtains as an option might have been nice... but no biggie, you're on holiday and shouldn't want to sleep the day away! The bathroom was large and clean enough but a shower screen would have been more than welcome - perhaps a cultural difference but I do prefer designating a wet and dry area, especially when bathrooms are shared. Despite being reminded twice, they didn't come to fix the wobbly fixture on the wall...which meant that water pretty much went everywhere when water pressure fluctuated.

    8.8

  • Anonymous
      Singapore
    July 13, 2014

    The staff and service rendered to us, location too

    Tour desk decided and booked our 2nd day itinerary without getting our confirmation

    8.8

  • Angelique
      Philippines
    July 1, 2014

    Good day! I just want to say thank you to all the people who assist us in our stay to your hotel. our Room, though standard room only, is very spacious, properly maintained, cleaned daily and very spacious. plus, very afforable. Service is also very great!! special mention to Xing Ling and the front desk girl (sorry forgot to get her name). they always make sure that we are well taken cared of. If I can go back Cambodia, i will definitely stay in Banyan Leaf hotel again! Again, thank you!! Angelique (Gel) june 26 to June 29

    Maybe you can improve on your breakfast. We've stayed for 3 days, and breakfast options are mostly the same.

    7.5

  • Ricky
      Taiwan
    June 24, 2014

    near center street of this city and most of the staff are friendly。

    some strange........

    7.5

  • Anonymous
      Singapore
    June 18, 2014

    Very friendly and helpful staff. Exellent service for arranging sightseeing trips.

    9.6

  • Debbie
      United Kingdom
    June 18, 2014

    Staff are amazing and breakfast is very good. They even made us a packed breakfast when we had an early start. The pool is small but great for cooling off. Traveling on a backpackers budget, this place gave us some affordable luxury.

    Nothing

    9.6

  • Maria
      Ireland
    June 15, 2014

    Staff were lovely and couldnt do enough for you. Brilliant hotel would recommend it and would stay there again.

    9.2

  • Mohamad
      Malaysia
    June 12, 2014

    the warm welcome of the hotel's staff.

    8.8

  • Michelle
      United Kingdom
    June 12, 2014

    Everything! Staff were amazing, they couldn't have been better. It really made our stay. The hotel was very clean, breakfast was good. Organised all oir trips and tours. The pool was great to chill in with a beer after a sticky day visiting temples. Our favourite place yet. Thank you!

    Not a thing!

    10

  • Susan
      United States of America
    June 8, 2014

    Staff was extremely attentive. Helpful in every way. Lobby was spacious and well designed. Pool was on a busy street but the plant life and fountains made you feel much more secluded.

    10

  • Patrick
      United States of America
    June 8, 2014

    Super friendly staff and food from dinner/lunch menu was good and reasonablely priced. Rooms were clean and had strong AC. Overall this place is very clean compared to other places I've stayed.

    Breakfast was mainly Asian noodles or eggs but it is in Asia so not to much to complain about. The breakfast that they did pack for us to take for when we went to watch the sunrise was pretty poor in quality and quantity. Other than that I have absolutely no complaints.

    9.2

  • Richard
      Philippines
    June 2, 2014

    Budget friendly hotel, close to Angkor Wat, clean room and helpful staff.

    10

  • Anonymous
      Netherlands
    May 29, 2014

    Great staff, nice pool, delicious breakfast and good room.

    At the beginning the staff was a bit pushy on their tours, but that stopped after two days.

    8.3

  • Anonymous
      Netherlands
    May 26, 2014

    Nice room, big television, good breakfast, pool and food. Staff is very nice, sometimes too nice. Asking 100 times if everything is ok.

    8.3

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