First of all it is not a hotel, how they call it, but a low-level gesthouse, given the rooms, common areas, services etc.
Then the dirt: in addition to the garbage that has been in plain view for all five days on the stairs... the dog poop between the breakfast
tables around the pool remained in plain sight, even the floors of the rooms let it down.
The bathrooms have not even touched until our protests: Hair in drains, traces of toilet paper on the floor...
It stank of sewage from the bathroom: after several requests finally they washed it and throw the bleach in drains and miraculously the
smell disappeared... I wonder why! the next day the same story went, call, protest, expected to clean up...
we asked for a room change.
The day after we have been announced by the holder to give us the best room of the 'hotel' (still 3 floors of stairs to do on foot).
We went in and raise the toilet seat finding lurid under (never got up to clean it !!!), with never washed urine and feces (We have pictures!)
the screams were heard throughout the hotel!
Then the guy at the reception, with the initial attempt of making mocking he realized it was not the air and tried to dodge the protests calling the boss. Hearing our protests the boss has forced the boy to clean personally and he, the inept, tried to clean the toilet seat with the cloth that had been passed on filthy floors of the whole hotel !!! in short, the story lasted two hours until, finally, the toilet and the bathroom were cleaned in an acceptable way.
Bad mood for the last two days as long as we have warned that we were leaving.
At checkout I asked for the free shuttle to the airport, advertised on the site of Booking.
The boss has first tried to tell us that there was no shuttle, then it was only for customers coming in and, after a discussion with other customers present, tried to recover by calling a tuctuc and passing it as an impeccable service at the hotel!!!
Never again!!! away!!!
Good position close to the center