Note that we had a superior double package.
Facilities: comfortable room with a seating area and modern bathroom with a great shower (plenty of hot water, great towels).
Food: good (one dinner and some breakfasts).
Staff: amazing! The staff made us feel welcome and valued every single day. We agree with the things others have written about the pleasantness of the stay here. One small example: we typically left before breakfast started at 6:30, but the restaurant staff encouraged us to help ourselves to croissants and other things that were placed out, and insisted on making us tea. In the evening, they provided us with milk for our tea, which we prepared in our room. Our driver was fantastic – prompt, highly knowledgeable, safe. We used him from sunup to sundown all week, and he was unfailingly polite and cheerful. The desk staff did everything they could to make our lives easy, like picking us up at the airport, changing the $100 bills from the ATM into usable $1s, $5s and $10s, calling about tickets to things, and helping with the internet. Anything that was desired was delivered.
Location: good – a few minutes walk from restaurants, markets, etc.
Amenities: cannot be beat – everything is included, from the tuktuk to laundry service to internet to soda in the room fridge. Staying here is completely worry-free.
Facilities: the lighting in the room is too dim to read by. We had to remove the shade from the bedside lamps. It is also too dim in the bathroom, and there are no good mirrors for makeup. The mosquito netting had a few holes, but we didn’t encounter any mosquitos here.