The checkin took a while without much communication, but they brought us a pineapple juice to sit with until they got their stuff together.
The staff were very welcoming and helpful whenever we asked for directions anywhere.
We ended up renting a bike because we stayed for a few days but the day we got there the tuktuk driver for the hotel took us into town. I would suggest getting a bike if you can ride because it is a little way out (which was a bonus for me because the centre is busy, not like Bangkok busy.. more like VangVieng busy you know...) We got a manual for $12 but I think you can get automatics for $15 if you prefer. The guy on the desk sorted us out after we had a look around town.
The hotel is actually really lovely, it's been built well, it's very clean and snazzy. We did walk back from town one night and it took about half an hour at a gentle pace, this was roughly midnight and we felt totally safe (we are a man and a woman).
Initially we were given a room in the downstairs area by reception but we immediately asked if we could change, and they moved us up to the top floor with beautoful views over the (waterlogged)fields.
The room was reasonably big with a safe and a TV, the internet connection was acceptable in our room which was by the staircase.
The breakfast wasn't too super, but then I've never had a super fried egg or omelette in S.E.Asia. Proper butter but not very good bread. But sitting next to the pool is nice.
The pool doesn't have too much chlorine in which was great for me because I have quite strong allergies, but I was totally fine in it.
The room had windows which didn't shut completely, there was a tiny crack so you might get a few bugs in, but nothing you wouldn't have encountered before if you've been in S.E.Asia at all. But remember that at sunset time you should close the windows as much as you can! Even with the netted window the bugs will still get in!
It was incredibly cheap for such a pleasant and well built hotel with beautiful views of sunset and sunrise, and generally throughout the day.