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Newest reviews for Jasmine Family Hostel

  • Anonymous
      United Kingdom
    August 20, 2014

    Swimming pool

    Room was only cleaned once when I asked them to


  • Simon
    July 31, 2014

    It was cheap, can't fault that The pool looks ok

    Staff have an appalling attitude and very poor English language skills Dirty, no - filthy - sheets Very few power plugs in the twin rooms Looks nothing like the pics Breakfast was rubbish Need to wade through a mud street to get to the hostel = covered in mud by the time you get there Way too far from the night market and pub street, which is where you wanna be


  • Anthony
      United Kingdom
    June 20, 2014

    The garden and the pool were lovely, such a relaxing environment

    The computers in reception could be upgraded and the internet connection and speed improved. I ended up going to a local internet cafe.


  • Douglas
      United Kingdom
    June 12, 2014

    Staff were allot of fun and very helpful


  • Alexander
    June 10, 2014

    Near at the beach/shops/7-11. Two swimming pools.

    too dark at the large swimming pool in the evening.


  • Sandy
    May 28, 2014

    Nice swimming pool, clean rooms and constant aircon

    Despite rumours of Cambodia being cheap the food ect here wasn't as cheap as I expected


  • Sophie
    May 6, 2014

    Room good, small but enough went you use it just for sleep. Clean, and towel ok. The swimmingpool is very good ! The food good aswell, breackfast good. People nice. Price good.


  • Jon
      United Kingdom
    May 5, 2014

    Staff initially a bit grumpy, but softened. Don't book the hotel bus.. It's nothing like a hotel.. More like a coffin


  • Anonymous
    April 29, 2014

    nice pool, free breakfast, they change towels, clean place and nice view if rooms are on top/dorms.

    the shower is a problem esp. for room that are upstairs/dorms. and i think the ac needs cleaning coz even if it's 18 degrees celsius, it's still not cold.


  • Endre
    April 22, 2014

    Unusual in its venue, this hostel has a nice small garden with a great pool in the middle of it. Apart from the great community area, the hostel offers hot shower, western WC, enough place to pack your stuff. Rooms are clean; have A/C, fan, TV, mosquito screen. They have good wifi. At the reception desk they can arrange bus tickets etc.

    The bed sheets tend to be a bit old and overused. No safe in rooms; there is a not quite available "safety deposit" at the reception. Try to book a room on the upper floors as the ground floor tends to be noisy because of the community place.


  • Esteban
    April 3, 2014

    FooD, the pool and the possibility to upgrade from a fan camera to the same one but with AC for 5 dollars a day

    Laundry service they didn't have it ready on time and we have to take it wet


  • Patrik
    March 30, 2014

    Nice pool, ok wifi, clean in general. Nice big room.

    The staff mixed up a lot of the orders.


  • Rachel
    March 27, 2014

    Clean room and bathroom, delicious food.

    No elevator, lighting is dim, weak wifi.


  • Anonymous
    March 24, 2014

    Young Chap and other staff were a delight

    Arrogance of Polish customers annoying


  • Ven
    March 18, 2014

    it is quiet and clean. The staffs fulfill our wish.

    It take a bit time when we order meals.


  • Shahid
    March 18, 2014

    The location is good ,good value for money,Staff was very helpful. My wife was on wheelchair,they offered all possible help in accomodating at wheelchair accessible room and also allowed to use kitchen on nominal charges for the gas.

    Not really anythingnegative


  • Karima
      United Kingdom
    March 16, 2014

    The swimming pool Quiet

    The staff don t speak English the only think They tell you is " YOU HAVE TO PAY" For everything you ask for No organisation I booked for jasmine family hotel Once arrived there they told me the hotel is full an my name registered At the other hotel so I had to go to the other one with big Bags there , once there they told me my booking is at the 1st one they just receiving The fax of confirmation so I really got up set and don t try to help u


  • Anonymous
    March 8, 2014

    Clean, well kept. Pool is good. Did not miss a thing from my room. Not in the hearth of city but so close that one could walk to pub street. Helpfull staff and relaxed athmosphere. I spend five good days there. Can recomend.


  • William
      United Kingdom
    March 2, 2014

    Refused to honour our booking... Got an email at 7.30pm the day before telling us even though we'd booked some days previously.


  • Simon
      United Kingdom
    March 2, 2014

    Pool, friendly and helpful desk staff, located down side street hence not noisy, booked twin and double but given triple and double double for 3 of our 4 nights at no extra cost, given discount 20% discount on normal fixed price for day's tuk tuk hire as compensation for having to move rooms

    Some meal orders got mixed up and one long wait for lunch, but breakfast usually promptly served, variable shower pressure, short notice given about having to change rooms for last night


  • Anonymous
    February 22, 2014

    There were bugs everywhere on one wall of our room, and the breakfast is served painfully slowly in the mornings.


  • Marcus
    February 19, 2014

    We stayed 5 nights at the Jasmin Family Hostel and there was not one thing that was not pleasant.


  • James
      United Kingdom
    February 19, 2014

    Great room for the price, flat scream tv with DVD player and wifi in the room. friendly staff. Would stay he again if I come back

    Food could be better


  • Anonymous
    February 9, 2014

    Room was very nice, clean and big with comfortable beds. Pool table and swimming pool were nice. Some staff were friendly while others were not.

    We showed up late at night to find that they had no record of the additional night we had booked through their own website and had been confirmed by email. (The booking through was fine.) They were not very helpful - only offering us 3 beds in a dorm room for the same price that our room was. I wasn't allowed to talk with the manager either, who others said was quite rude. We eventually found another place nearby for much cheaper for that first night and came back for the next three. Do not use their website to book a room! There was also very little hot water, and the breakfast was pretty basic and small.


  • Marcantoni
    February 2, 2014

    The swiming pool and the food!



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