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Jasmine Family Hostel
#307, Taphul Village, Svay Dangkheum, Siem Reap – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this property was made on Aug 26 at 6:15 AM from Thailand.
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457 properties in Siem Reap
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143 verified reviews
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Jasmine Family Hostel's staff speak: English
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BBQ Facilities, Outdoor Pool, Grounds
Pool Table, Massage, Bicycle Rental, Game Room
Food & Drink
Free! WiFi is available in the business center and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Laundry, Business Center
Newspapers, Safe, Non-smoking Rooms, Air Conditioning
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 1 year stay free of charge when using existing beds.
All children under 2 years are charged USD 2 per person per night in a crib.
All older children or adults are charged USD 3 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Jasmine Family Hostel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 143 reviews
Show reviews from:
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Room was only cleaned once when I asked them to
It was cheap, can't fault that The pool looks ok
Staff have an appalling attitude and very poor English language skills Dirty, no - filthy - sheets Very few power plugs in the twin rooms Looks nothing like the pics Breakfast was rubbish Need to wade through a mud street to get to the hostel = covered in mud by the time you get there Way too far from the night market and pub street, which is where you wanna be
The garden and the pool were lovely, such a relaxing environment
The computers in reception could be upgraded and the internet connection and speed improved. I ended up going to a local internet cafe.
Staff were allot of fun and very helpful
Near at the beach/shops/7-11. Two swimming pools.
too dark at the large swimming pool in the evening.
Nice swimming pool, clean rooms and constant aircon
Despite rumours of Cambodia being cheap the food ect here wasn't as cheap as I expected
Room good, small but enough went you use it just for sleep. Clean, and towel ok. The swimmingpool is very good ! The food good aswell, breackfast good. People nice. Price good.
Staff initially a bit grumpy, but softened. Don't book the hotel bus.. It's nothing like a hotel.. More like a coffin
nice pool, free breakfast, they change towels, clean place and nice view if rooms are on top/dorms.
the shower is a problem esp. for room that are upstairs/dorms. and i think the ac needs cleaning coz even if it's 18 degrees celsius, it's still not cold.
Unusual in its venue, this hostel has a nice small garden with a great pool in the middle of it. Apart from the great community area, the hostel offers hot shower, western WC, enough place to pack your stuff. Rooms are clean; have A/C, fan, TV, mosquito screen. They have good wifi. At the reception desk they can arrange bus tickets etc.
The bed sheets tend to be a bit old and overused. No safe in rooms; there is a not quite available "safety deposit" at the reception. Try to book a room on the upper floors as the ground floor tends to be noisy because of the community place.
FooD, the pool and the possibility to upgrade from a fan camera to the same one but with AC for 5 dollars a day
Laundry service they didn't have it ready on time and we have to take it wet
Nice pool, ok wifi, clean in general. Nice big room.
The staff mixed up a lot of the orders.
Clean room and bathroom, delicious food.
No elevator, lighting is dim, weak wifi.
Young Chap and other staff were a delight
Arrogance of Polish customers annoying
it is quiet and clean. The staffs fulfill our wish.
It take a bit time when we order meals.
The location is good ,good value for money,Staff was very helpful. My wife was on wheelchair,they offered all possible help in accomodating at wheelchair accessible room and also allowed to use kitchen on nominal charges for the gas.
Not really anythingnegative
The swimming pool Quiet
The staff don t speak English the only think They tell you is " YOU HAVE TO PAY" For everything you ask for No organisation I booked for jasmine family hotel Once arrived there they told me the hotel is full an my name registered At the other hotel so I had to go to the other one with big Bags there , once there they told me my booking is at the 1st one they just receiving The fax of confirmation so I really got up set and don t try to help u
Clean, well kept. Pool is good. Did not miss a thing from my room. Not in the hearth of city but so close that one could walk to pub street. Helpfull staff and relaxed athmosphere. I spend five good days there. Can recomend.
Refused to honour our booking... Got an email at 7.30pm the day before telling us even though we'd booked some days previously.
Pool, friendly and helpful desk staff, located down side street hence not noisy, booked twin and double but given triple and double double for 3 of our 4 nights at no extra cost, given discount 20% discount on normal fixed price for day's tuk tuk hire as compensation for having to move rooms
Some meal orders got mixed up and one long wait for lunch, but breakfast usually promptly served, variable shower pressure, short notice given about having to change rooms for last night
There were bugs everywhere on one wall of our room, and the breakfast is served painfully slowly in the mornings.
We stayed 5 nights at the Jasmin Family Hostel and there was not one thing that was not pleasant.
Great room for the price, flat scream tv with DVD player and wifi in the room. friendly staff. Would stay he again if I come back
Food could be better
Room was very nice, clean and big with comfortable beds. Pool table and swimming pool were nice. Some staff were friendly while others were not.
We showed up late at night to find that they had no record of the additional night we had booked through their own website and had been confirmed by email. (The booking through booking.com was fine.) They were not very helpful - only offering us 3 beds in a dorm room for the same price that our room was. I wasn't allowed to talk with the manager either, who others said was quite rude. We eventually found another place nearby for much cheaper for that first night and came back for the next three. Do not use their website to book a room! There was also very little hot water, and the breakfast was pretty basic and small.
The swiming pool and the food!
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