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Newest reviews for Lux Guesthouse

  • Laura
    August 12, 2014

    La habitacion es amplia, tiene hasta nevera. Limpio y con un buen ventanal. Repetiría. Acogedora y con mucha luz. Nice and sunny room with fridge and tv. Very clean and with a big window with views to the street. I'd repeat.

    El baño está bien pero al no tener plato de ducha mojas todo. Necesitas andar con chanclas y quitartelas al salir del baño. The bathroom is not bad but it doesn't have a proper shower, so everything gets wet... Flip flops are a must.


  • Philip
    July 10, 2014

    Surprised us with a free pickup from the bus station by lovely tuk tuk driver (Lizy Phoeun) who subsequently took us to the killing caves and was an excellent and articulate guide; short walk to restaurants; quite a decent breakfast offered including cooked and continental options at their sister guesthouse; inexpensive room rate for cable, aircon, fridge etc.

    Large cockroaches entering our room every evening, I think they came in the open window in the corridor then under our door, though they were mainly on their backs so pest control was apparently in place, most unpleasant nevertheless; assortment of young men rotating on reception, mostly with no English and little obvious interest in engaging with guests; extremely shoddy hire bicycle which immediately blew a tyre in high traffic; a general lack of attention to details, could all use a lot of training in basic hospitality dos and don'ts.


  • Siwei
    July 1, 2014

    Friendly staff who were attentive and helpful.

    Wifi was a little weak as my room was right at the end of the corridor.


  • Anonymous
      United Kingdom
    June 25, 2014

    Average hotel which was clean


  • Trefor
    May 25, 2014

    The Lux Hotel was great for a stopover. The room was fine and a good size, very good value, very helpful staff.

    In a bit of a scruffy area.


  • John
    April 19, 2014

    A central guesthouse in Battanbang that is near all facilities and is very comfortable.

    Nothing I can think off.


  • Robert
    February 20, 2014

    You get what you pay for. The hotel itself is ok. The room was spacious and clean.

    The staff was not much interested in you as a customer. Waited a couple of times at the reception before anyone showed up or paid attention. They put me in a room on the 4th floor without even helping me with my luggage. I know they don't have to but it would have been nice. Looked around in the neighborhood and found a similar room a lot cheaper and with pleasant staff.


  • Michael
    February 12, 2014

    best value hotel that we stayed in whilst in Cambodia, good size clean room, helpfull staff


  • Caimin
    February 11, 2014

    Very helpful friendly staff who organised tickets and tours very efficiently.

    I had no complaints


  • David
      United Kingdom
    February 3, 2014

    when we arrived there was a problem with overbooking the owner gave us an upgrade to his delux appartments no problem. Smashing staff very good food excellent value plenty of help with tickets, travel and advice. For a great relaxing stay this was marvelous relaxing place to stay. Dave and Lorraine

    Nothing to dislike.


  • Cristiana
    January 28, 2014

    The tuk tuk driver that works for this hotels but takes booking too via e.mail is a great driver and fantastic guide for the area, Mr.Lizy Oular will take you every where, he knows the territory very well, he's English is good, shows you more then you ask about local animals, food,plants. Very honest and really takes care of the customers. My breakfast was included in the rate of 23$ And you have it at Lux Villa, 2 minutes walk, excellent breakfast. Wifi very good, clean sheets and towels every day

    On main web page it says flat screen and in room safe, tv was old tipe, no safe in room, reception boy suggested I would leave my belongings there in an open draw, no safe box even at reception. Noisy sometimes in the evenings because staff plays snooker on top floor terrace and can hear the noise down to third floor where I was. Also girls staff make noise with flipflops down the stairs early morning


  • Adriana
    January 25, 2014

    Welkom fruit, pineapple. Room quite large and ok.

    Shower simple system. Not to warm water.


  • Michelle
      United States of America
    January 23, 2014

    Location was grand

    Beds were very hard , no coffee service in hotel as of then. They are working on it.


  • Philip
    January 6, 2014

    It has good location: near the market and restaurant. Wifi is strong, we did not have any problems with wifi.

    Staff were friendly, but very useless. We wanted to know the tuk tuk price, and they did not give us the estimate price. I guess the hotel and tuk tuk drivers work together. Morever, when we got back to the hotel after the afternoon out, the room was dirty, noone cleaned our room. I called the receptionist and asked him to send someone to clean the room, he told me that the cleaners went home, and he did not try to solve the problem. Then, I asked him for 2 new towers, and I waited for 20 minutes. But noone brought the towers for me. I and my wife tried to call many times, but noone answered the calls. I had to went down to the reception desk to ask for the towers. The receptionist and the other staff were sitting there playing with their cell phones, but did not answer our calls. They totally ignored us. Very poor service !!!! The price of this hotel is high too.


  • Anonymous
    January 5, 2014

    Comfortable bed, free pineapple and scarf! Helpful staff. Clean room and hotel. Easy to walk to most places.

    Be aware steps if on a high floor. Fan and AC in room didn't work however room temp was ok.


  • Anonymous
    December 27, 2013

    Helpful staff with reasonable english. Room was simple but clean.

    Got a front room which was a bit noisy as there is a bar across the street but it closes by 11pm so it was fine.


  • Pascal
    December 25, 2013

    We spent the last 3 nights in this hotel and we always had a good sleep and felt save as well. The location is good and we also had a very nice and clean room! We left some tip on our bed and the cleaning ladys did not even take it!!! Couldn't believe that...;) The staff always had a warm welcome for us and also arranged us a great tuktuk driver for the next two days(Sam: 012652976). When we checked out, they had a small christmas present and scarfs ready for us! We would definitely stay there again!

    The wifi was free but not always very good! Sometimes a bit annoying when the website didn't load...;)


  • Anonymous
    December 6, 2013

    The room was a reasonable size with a wardrobe and small fridge and two chairs. The bathroom was clean and large enough not to have to stand over the toilet when showering. The room was kept clean and tidied each day. The guesthouse is quite central to Battambang.

    WiFi speed was generally very average - fine for checking emails quickly but not for much more. Staff seemed disinterested in helping book tours and express buses (they offered Sorya but nothing else), though possibly this was because of language difficulties: in any case it was easy enough to find a tuk tuk in the street and to book Golden Bayon express from a nearby guesthouse.


  • Anonymous
      United Kingdom
    November 29, 2013

    Rooms were clean and tidy and some of the staff were professional in their approach.

    The wifi would not work even if I stood next to a router. There seemed to be a floating charge on tour services offered depending on who was on the front desk, so in the end I ended up booking my tours elsewhere.


  • Martyn
    September 27, 2013

    Clear information in English about services and extras available. Good clean room,everything worked.close to town shopping, markets and restaurants. Short walk to river, good information and easy access to sight- seeing. Swimming pool available close by for small price.

    Breakfast option at Delux Villa near by was not great, suggest trying other options in easy walking distance.


  • Po
    September 22, 2013

    The staff there is not so friendly and responsive to your questions and requests. No hair-dryer.


  • James
      United Kingdom
    September 10, 2013

    Very pleasant light rooms. Friendly and helpful staff. Excellent breakfast.


  • Martyn
      United Kingdom
    August 26, 2013

    Staff were extremely friendly and helpful. Arranged trips and transport quickly and efficiently - also well priced. Tuk tuk driver was brilliant - spoke good English and nothing was too much trouble for him.

    Room had no wardrobe, drawers or anywhere to put clothes away.


  • Alan
      United Kingdom
    August 26, 2013

    Very friendly staff that took care of us.with all our needs. Good comfortable room. If you like a good breakfast then book the option of including breakfast. It is well worth the few minutes walk to their sister hotel as it was superb.

    Rather dark and untidy reception area. But don't be put off as the rooms are tidy and clean.


  • Anonymous
    July 18, 2013

    We liked that they picked us up from the bus station and they offered us a whole-day ride to see the tempels. The staff was very nice and helped us with information immediately when we asked.

    When we said we are going to the next place the next day and we will check- out in the morning, the tuk tuk driver started to weep he wouldn't have work if we go and tried to make us feel guilty for going away.


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