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Newest reviews for Parent Heritage Angkor Villa

  • Eric
      New Zealand
    August 21, 2014

    Location bad very helpfully staff

    Niosy at night

    8.8

  • Pere
      Spain
    August 14, 2014

    The pool, the staff was very helpful and located near from the market and all restaurants. We enjoyed a khemer massage in the room and we rented there bicycles for going to Ankor

    Breakfast could be better. The same every morning and based on eggs, rice and fruit.

    9.2

  • Huey
      Malaysia
    June 17, 2014

    It is a fairly new hotel which is about 3 minutes walk from old market and pub street. The hotel is cosy and comfy. The staffs are friendly and nice..they make you feel so at home in siem reap! They have tour desk where you can make arrangements. I would say this is a 3 stars hotel with a 5 star service!

    10

  • Anonymous
      Philippines
    June 9, 2014

    The staff was very warm and accommodating. The hotel was clean and was conveniently located walking distance from pub street and old market. Near enough that it isn't hard to get to, but far enough that it's not noisy or too busy.

    The breakfast was the same each day. On our last night, the bidet broke. The spray detached from the hose due to the strong water pressure and flooded our room. Thankfully, most of our belongings were in the cabinet so they were kept dry. Our shoes on the other hand were soaked. That was accidental and forgivable, however, we were not given any compensation for it. We were only transferred to another room. Both rooms we occupied had aircon units that weren't working very well. Other than that, it was a pleasant stay.

    6.3

  • Anonymous
      Spain
    April 10, 2014

    Very good location. 5min to the old/night Market. Big rooms with TV, aircon and mini frige. 2 bottles of water free everyday in the room. Bed is big and very comfortable. You get better price booking the room from booking.com than directoy from the hotel (5USD price different). Staff is really helpful.

    Breakfast is included and it's buffet but the options are límited to: omelette, Fried rice, Fried noodles and Fried eggs, and everything was cold as the food is left in the restaurant área unattended. No drinks options apart from nescafe powder.

    9.2

  • Douglas
      Canada
    March 31, 2014

    staff were great and very friendly.

    could improve their breakfast buffet, though they haven't been open long.

    9.6

  • Anonymous
      United States of America
    March 24, 2014

    Pool area was nice. Room was very comfortable and clean

    Get to breakfast early. Once food runs out they don't really replenish.

    7.5

  • Paul
      Germany
    March 23, 2014

    Breakfast is very good!!!

    Massage is very poor!

    8.3

  • Anonymous
      Australia
    March 21, 2014

    a good location, friendly staff, clean and confortable

    9.2

  • Joseph
      United States of America
    March 5, 2014

    Moonlit pool, breakfast buffet, walkable to all parts of siem reap, can cycle to Angkor Wat.

    couldn't leave fridge on when not in room, they gave us a hard sell when we arrived to use their overpriced tuk tuk driver for tours, said tourists couldn't rent motorbikes even though I found someone down the road.

    9.2

  • Tim
      Australia
    February 25, 2014

    Cheap clean nice pool

    Echo of the hallways

    7.5

  • Steen
      Denmark
    February 22, 2014

    Breafast

    7.1

  • Sarah
      Australia
    February 21, 2014

    We were a large group of 3 families - rooms large, basic but comfortable and clean. Fairly central so short walk to night markets. Collected from the airport and easy to arrange tours from the front desk. Very friendly staff.

    7.9

  • Martin
      France
    February 16, 2014

    Friendly , helpful staff. I realized at the airport that I had forgotten a very sentimental necklace in my room. I called them, and they located it, and offered to send a rider on a motorcycle to the airport with my necklace. He arrived as they were calling me for final notice to board the plane. I will be forever grateful as I have been wearing it on my neck for 24 years, and planning on passing it on to my daughter one day. Thanks guys

    The breakfast could do with a bit more than was on offer.

    7.5

  • Thomas
      Germany
    January 21, 2014

    I had more than enough space in my room. The location was great, in walking distance to the main places, but still a little more quiet. Staff was very helpful and friendly, they had all sorts of good recommendations for me and kept me from making some bad decisions about tours.

    The first night, there was a generator or pump running until midnight, practically in front of my window. But that never happened again.

    10

  • Amanda
      Hong Kong
    January 20, 2014

    4 adults stayed in one family room, 4 nights. Space was more than enough, room is clear, enough hot water. The neighborhood also hotel or residence, not noisy at all. 5mins walking distance to Pub street and market, very convenient. Free breakfast, fire noodle, fire rice and omelet with tea or coffee, fire rice is the best.. never found another place is better then that. Must try!

    Most of the staff are nice but one thing we really bad feelings about.. when we book a car form them to send us to the airport, and we realized our Tuk Tuk driver's fee was included delivery, then we call the hotel during dinner like ordered 15mins ago, they said we cannot cancel.. WHAT?! it was just 15mins ago~! My fd told them to try to cancel it first, we just dont understand why they not even try. Well we cancelled at the end but still felt bad at the time.

    8.3

  • Anonymous
      Cambodia
    January 5, 2014

    Very close to the city centre, pub street, the old market, etc.

    The rooms were poorly isolated and rather small.

    5.4

  • Anonymous
      United States of America
    January 4, 2014

    The location was close to the city market and we could also walk to a lot of great restaurants.

    The breakfast menu was very limited. It was basically eggs, bread and fruit. We were all tired of eggs by the fourth morning. Also--breakfast is included in price of hotel room, but only tea and coffee are complimentary. You have to pay extra for juice. Our AC unit went out the first two nights and we were very uncomfortable. After the first night of this happening, I went downstairs and told the staff. They opened a panel and flipped a switch to turn it back on. After happening the second night, I asked them not to turn off of our AC unit at night. The next two nights were fine. Only other thing is that the beds are very hard and uncomfortable. The pillows are very uncomfortable as well. Thankfully we had our travel pillows with us.

    7.1

  • Anonymous
      Malaysia
    December 4, 2013

    1.The customer service is good. Especially the staff at the reception. 2. Good location. The hotel is nearby the Old market and Pubstreet. 3. Room is clean.

    The shower head in our bathroom got problem. Something like "sand" outflow from the shower head. After they fix the shower head, the floor still got sand, we have to clean ourselves.

    7.1

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