No information given by the staff about the hotel, the city, the breakfast hours.
Need to ask for the wifi password. Hair dryer not working.
The towels looked dirty (even if cleaned) - we asked to change, it looked the same.
No remote for the TV. No hot water for 5 hours (took them this long for intervention).
Aircon leaking, lots of water in the room, finally we got changed for another (smaller) room... No discount, no apologizes, nothing offered.
I will never come back.
We could check in at 10:00 am (arriving with the night bus, we had to wait 3 hours in a cafe in front).
Breakfast ok but would be better to have the choice instead of "sets", the staff at the bar were not smiling at all like they didn't want to be here.
Location very good, close to the old market.
Swimming pool ok, but nobody take care of the area (All the mattress on the floor.)