Breakfast was average, not much variety with only one offering of hot food. Bread, jams, coffee/tea, fruit and eggs only. The staff are very average, not attentive. The management needs to rectify this, as well as the issue of running out of stock. Twice they ran out of the beer we like, offered us another that was more expensive. Also, they are slack at cleaning: the pool beds are dirty and covered with leaves, the drinks we had the night before were still on the table outside our room. I realise this is still a developing country, but when other hotels can manage good service here, why can't this one? Even if it is only 3 star.
The layout of the hotel is nice, it's in a good location for the temples. The tuk tuk driver they arranged for us, Kim Lye (I think that's how you spell it), was fantastic. He is so helpful and friendly. He went out of his way for us, gave us free water when exploring the temples, even booked us a table at a local apsara dance restaurant. I highly recommend asking for him!