Room: smelled faintly of mildew right when you get inside, but only for a min. This is probably due to the fact that there were no windows in the room to air it out. I really enjoy natural light and there wasn't any.
Noise: there was construction going on the entire floor above us. Even though we were informed it would be only during the day (and it was) and we were gone most of the day anyway, while we were there it was a little annoying and took away from having a peaceful/relaxing time. I understand that it was renovation and needed to be done, but I think the hotel should have offered a discount on our room or free dinner or something to compensate for it.
Pool: while we really did enjoy the pool and used it frequently, it could have been cleaned better. There were constantly bugs floating all over the top. Didn't really bug me all that much (pun intended), but it was still a little gross and should be kept up properly. We stayed at another hotel in Siem Reap nearby, and they had an open pool as well and we never saw bugs in the pool (they cleaned it every morning), so I know it's not just the outside pools in the area.
Spa: I was a little disappointed with our massage. First off, let me say it was only $10 for an hr, so I can't complain too much, and the masseuses did fine (we did body massages) , but compared to another massage we had received, it wasn't really up to par. It was really the atmosphere that killed it. It was next to a pool, so we could hear a child crying, some annoying dog next door yapping away, and then employees kept coming in and out of the room. Music would have been nice as well. Just felt kind of awkward and wasn't very relaxing.
Atmosphere: the hotel was decorated beautifully and it felt as though you were in a private jungle oasis. Loved the little rabbits running around as well. Also, every night (and usually in the mornings) they had a guy playing an instrument (can't remember the name but it was like a xylophone) and I thought it was really lovely and it added to the ambiance of the hotel.
Food: free breakfast was very good and free (they had several choices on a menu). Only other items on their menu we ordered was soup and it was delicious (I got pumpkin).
Staff: very nice and attentive, professional.
Room: really liked how the rooms are only a few steps away from the pool. It was also nice to have a little private deck area in front of our room where we could lounge. The room was clean and decorated tastefully. The bathroom was my favorite part: spacious, high ceiling, had a tub, and loved the shower head!