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National Road No: 5, Sangkat Sras Chork, Khan Daun Penh, Daun Penh, Phnom Penh, Cambodia – Show map
|Deluxe Double Room with City View|
|Deluxe Twin Room with City View|
|Deluxe Double Room with River View|
|Deluxe Twin Room with River View|
|Family Room (3 Adults)|
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53 verified reviews
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Best Western River Palace Hotel's staff speaks: English
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Golf Course (within 2 miles), Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Breakfast in the Room, Snack Bar
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged USD 25 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 53 reviews
Value for money
Show reviews from:
Okay Boutique Hotel provides charming Khmer-style accommodations in central Phnom Penh.
Score from 91 reviews Excellent
Welcoming guests with a relaxing rooftop hot tub, 3 dining options and pampering spa treatments, Queen Grand Boutique Hotel and Spa is an elegant property just a 5-minute drive from Central Market.
Score from 128 reviews Very good
Centrally located in Phnom Penh, The Plantation Urban Resort and Spa is right behind the Royal Palace.
Score from 949 reviews Wonderful
Featuring a rooftop outdoor pool, Harmony Phnom Penh Hotel offers elegant and comfortable accommodations a 5-minute walk from the Royal Palace.
Score from 98 reviews Excellent
The gym sauna facilities
Location is in a fairly rough area
Wonderful staff Free water Free wifi
Noisy room even on 4th floor Airport shuttle was not complimentary Breakfast buffet was weak Internet was difficult
Room cleanliness is excellent and it's extraordinarily spaciousness compared to most of hotels I have stayed in Phnom Penh.
The corridor permeated a certain unpleasant odour, a cross between mushy and smell of sewerage. There is a tinge of dishonesty with the staff who access my room.I lost an expensive LED long range torchlight in the room. I reported it to the GM and I received a note slip under my room door to inform me that the lost was not attributed to their staff.
I truly liked this hotel and by far the best I stopped in around Asia for the price and value. The breakfast was great the only way to describe it. Staff were great 100 marks to them for making our stay great and one to remember
Proximity to the riverfront Decent spa
Staff speak little to no english. The carpets in the corridors smelt damp. No hot water in the shower and wash basin. Free one time tuk tuk to the riverfront was not provided. Breakfast was not good.
The room are spacious. We had the river view room and the view is spectacular, you could see sunrise and sunset from your room. The staffs are very helpful.
The floating karaoke/pub nearby is very noisy, starts banging music at 9pm and finish very late at night, 1-2:30am. Eventually the room is very quiet without the noise from the karaoke/pub. Locate us earlier in smoking floor and city view though we paid for river view. But they moved us after I notify them about our bookings. Quite un-trustable staffs, still they do help us solve the problem, luckily.
clean, polite, excellent price.
Hotel is nice and staff are very friendly. The rooms were very spacious and internet was available for free. Gym and Spa was nice. Spa was cheap and they offered 30% discount. They offer a free tuktuk ride oneway. Breakfast was good and did not have too many options. We had book a taxi for our 3 day trip. Mr. Huot our tour guide was very nice and friendly. He charged only $35/ day and $10 for airport ride. We had to leave a day early and hotel did not charged us for full 3 nights as per the booking but charged us for only 2 nights. Tuktuk easily available outside the hotel. Night market is close by and with a free tuktuk by the hotel it was great.
The Riverside view was a disappointment and its sad to see slums behind the hotel. There is a club behind the hotel on the boat and its noisy at night. The location of the hotel is not good. Its safe but cannot walk in that area due to traffic and road condition and nothing around the hotel.
Transportation(tuk-tuk), no hassle can be also a tourist guide.
Staff at the reception were great! They arranged a small tour with tuk-tuk for us and it was very nice. The Hotel is good, very nice rooms, with all facilities. We had a massage and it was fabulous. As we're tired we decided to have dinner at Hotel's restaurant and the food and service was brilliant. We really liked!
Everything!! A really great hotel. Good size clean rooms, good food selection and quality, great room service. Staff were absolutely fantastic. Pick-up service from the airport is very good. Honestly, I will stay here every time I'm in PP.
Breakfast could have a larger selection, although what they had was good and they had bacon!!!, real bacon!!
The staff at River Palace makes your every second feel like being at home. Genuine smiles and ready to go out of their way for you. The hotel is overall exceptional value for money
Not at busy and noisy area. Perfect service. Value for money/
The room is clean and tidy. Staff are friendly and helpful. Very personalized service by Robin, the General Manager who personally sent us to the restaurant as the hotel's tuk-tuk was not available .
The room is very warm when we checked in as it was facing the evening sun, the air-con took a while to cool down the room. suggest the hotel to on the air con before the guest checked in. Location is a bit out of the happening places in Phnom Penh
Staff is very cooperative. Hotel is neat and clean, well maintained. Services are excellent
Location is little bit odd but not uncomfortable.
The staff's attitude towards hotel guest was very good and they were well mannered. Overall it was a comfortable stay.
The breakfast buffet was not satisfactory for a 4stars hotel. Expect more spread of continental type of breakfast. The room's cleanliness could be improved by vaccum cleaned the floor etc. Towels are generally worn out and white colour changed. Passage way outside the room were too hot although there were airconditioning outlets.
The staff were very helpful
There is a Disco to the rear of the hotel, which kept me awake both nights. I would not stay here again as it is too noisy at night. Also the bar closes at 2200, not good.
Roof top pool is excellent, rooma with balcony are nice.
The staff is totally desorganised. They rent rooms they don't have, cancel your booking for no reason and pretend they undestand english when they don't.
Hotel facilities, room, furniture, staff at resturant and some at front office. Even the hotel located in not so good area (mechanic bussiness area) but my money is value with good facility of hotel - I would like the hotel to retain the good facilities for a long time that need good management in all aspect. - I want to stay here for my next trip to PNH
- Made who clean the room not a profressional, didn't check and clean well and replace at the bar and desk area. - floor mat are so beautiful but in the room and at the connor at colidor outside didn't clean well. - once I sat at the lobby, I can smeel the toilet nearby. - no prohibit smooking floor, some guest smooking on the colidor - I like your hotel and the comments are the gifts for hotel.
Truly enjoyed staying here and highly recommend it. All round its very good value for money
No real negatives
Surrounding,no shopping mall
Everything fine. No complain at all. We can not. Cause staff manager rooms food. All nice. But price should lower compaire to location. Otherwise execellent
Looking to money wise. Is not good. Should less money coma ire to location.
staff server so well !
The fact it was a very new hotel and the location on the river banks was great.
The fact that it was a bit far upriver from the main part of the city and there wasn't anything around worth going to or looking at and the river shanty town shacks view from the room took away from the river view a bit............
The large room and the view on the river but ...
... the river side just under the window was dirty. The neighbourhood is not very nice.
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