Presumably, like most hotels in the Siem Reap area, coach parties help fill the beds. With these parties leaving early, in our opinion the buffet breakfast area between 7am-8am was absolutely chaotic, insufficient staff were on duty, and most definitely empty food trays were not always replaced promptly. We have enjoyed much better buffet breakfasts elsewhere. In our opinion we feel the hotel management needs to attend to this area of the hotel's operation.
The pool was perhaps the best we have ever experienced, the staff were excellent, and in Mr Ratana, we had the the most helpful tuk-tuk driver possible. A really nice guy, and very flexible with us. The location of the hotel allowed us a welcome break away from the very busy town centre