The design of the shower partition does not fully prevent splashing of water onto the floor. This is a minor inconvenience given the many positive attributes.
Our luggage was delayed, and our trip was not off on a good start. When the staff heard this upon our arrival, they immediately provided us with t-shirts and toiletry kits so that we may freshen up for our tour the next day. They also provided us with phone chargers so that we could charge our phones in the night before our luggage arrived. I was impressed that they then followed-up closely with the airlines for the delivery of our luggage. They assisted also with arrangements for our tour, accommodated our various requests for assistance including restaurant bookings. From the time, we made the booking, the service was impeccable and more importantly, personal. Requests however minor were attended to, and this is one hotel I would not hesitate to recommend highly. The room is clean and the bed comfortable. For those who travel with electronic appliances that require charging, the hotel has thoughtfully provided plugs in various convenient spots in the room.