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Score from 20 reviews Exceptional 9.6/10

The Cyclo d'Angkor Boutique Hotel

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Angkor Riviera Hotel

hotel Angkor Riviera Hotel is centrally in Siem Reap, overlooking Siem Reap River and the outdoor market. The hotel features an outdoor pool, a spa, and restaurant.

Most recent booking for this hotel was yesterday at 13:47

Score from 235 reviews Good 7.8/10

Newest reviews for The Frangipani Green Garden Hotel & Spa

  • Enrico
      Italy
    August 18, 2014

    Good location, at walking distance from the centre. Very kind and collaborative staff. Very clean room.

    Despite the hotel name, if you need a spa you've to look somewhere else. Breakfast is just enough and could be improved.

    8.3

  • Anonymous
      Italy
    August 13, 2014

    Value for money

    Staff not friendly and not fair: they asked for a tuc tuc almost the double of real price. Room not made by themselves 2 days in a row (badly done upon request). Good breakfast only if you love eggs as there are no other choice.

    4.2

  • Jennifer
      United Kingdom
    August 10, 2014

    Staff were lovely and so helpful. Breakfast was excellent. Room size. Pool - perfect after sightseeing all day. Value for money.

    Not easy to find on foot and most tuk-tuks didn't know it (we were taken to another frangipani hotel one night!) - make sure you say green garden!!!

    9.2

  • Ketsuda
      Thailand
    August 7, 2014

    Good location

    Hotel need more maintenance especially in bathroom cleaning.

    7.9

  • Nagaraj
      Cambodia
    April 17, 2014

    nice compound with good garden .

    rooms are very conjusted and beds are below average .

    5.4

  • João
      Portugal
    April 13, 2014

    The incredibly nice and helpful Cambodian staff is the only positive aspect of this hotel.

    The first room had dirty sheets and towels. We complained and got a different and bigger room. This one a door to the pool that didn’t locked completely so the room was full of mosquitoes. We went to another room, probably a top suite, with lots of space, almost no natural light and a huge live cockroach on the wall and several dead ones under the matrices. The breakfast was bad, with spoiled butter and smelling musty bread being served. The pool’s water was dirty and the chase longue pillows incredibly dirty.

    4.2

  • Anonymous
      United States of America
    April 8, 2014

    The staff was very friendly and helpful and the accommodations were worth the relatively low price. The hotel is within walking distance of Pub Street and other nightlife areas.

    Breakfast service was very slow and we didn't have enough time to eat one morning. While incredibly nice, the staff was a little disorganized.

    7.5

  • Ye
      Canada
    April 1, 2014

    the location is in the city center, 15 mins to walk to the Night Market and Pub Street. Variety of breakfast choices, friendly staffs.

    Not Really.

    7.5

  • Steve
      Australia
    March 24, 2014

    Lovely Pool, easy access to the temple sites

    10

  • Francisca
      Australia
    March 9, 2014

    We met the best tuk-tuk driver ever, Mr. Hong. The hotel was pretty, but...

    where to start...the day we arrived they said our room was booked so they will "upgrade" us. This one was the room next to reception, and even was huge, was smelly and damp. We said no, and he got kind of angry! Then he moved us to another room that was OK till we noticed that had no wifi signal, the water from the taps was brown, the floor was so dirty that if you walk barefoot your feets got black, and the best of all, the lights were at the entrance, so you have to shut them off and then came to bed with a torch. The breakfast was poor and the free bikes were never available. Also the water from the swimming pool was oily and tasted salty, Yuck! Not value for the money at all, much more better places and for the half price, believe me.

    4.2

  • Stephen
      United States of America
    February 10, 2014

    The atmosphere...

    9.6

  • Anonymous
      Croatia
    February 5, 2014

    Nice staff, they are really trying (but helpless)

    They didn't have the rooms we booked. And they gave us some others but not till the evening. Photos on booking don't tell the true situation, rooms are old and not maintained, place is filled with rats, there is not such thing as spa, sheets and towels are dirty, the watter is smelly and yellow. Table covers are also very stained and never changed.

    4.2

  • Michael
      United Kingdom
    January 30, 2014

    Helpful staff Good pool Good location

    Room booked was not available. Room replaced by 'suite' really just two rooms, one not required. Concrete floors, lack of mirrors and electrical sockets. No plug in sink, difficult to shave

    6.7

  • Holly
      United Kingdom
    January 29, 2014

    The garden and pool area were really nice

    The wi-fi was hit and miss

    7.9

  • Andrew
      United Kingdom
    January 26, 2014

    Near to the centre, lovely pool, great breakfast, great room, excellent staff. The two male staff in the afternoon/evening were professional and very helpful. we shall return.

    sunbeds need replacing

    9.2

  • Cathy
      United States of America
    January 13, 2014

    The hotel is charming and the staff exceptional. Everyone was very friendly, welcoming, and helpful. The hotel is well located and provides easy access to all that Siem Reap has to offer, yet it's quiet and comfortable and a little off the beaten path.

    10

  • Jack
      Canada
    December 20, 2013

    low key hotel in a low key tourist destination.

    zero

    8.3

  • Anonymous
      Malaysia
    December 17, 2013

    Location is good.

    No value for money. Dark and old room , Hard pillow. WIFI is weak and unstable. Breakfast is a bit poor. Bathroom is smelly and dirty. Toilet bowl and washbasin is stuck. They even didn't change the soap everyday.

    4.2

  • Roland
      Belgium
    December 13, 2013

    Mr Lim and his staff were very helpful, friendly and hospitable. Delicious breakfast ! An oasis in a noisy Siem Reap. Warmly recommended !

    10

  • Margaret
      United Kingdom
    December 6, 2013

    The tropical garden The staff were very friendly The spacious suite (room)

    The very hard beds

    7.9

  • Ken
      Australia
    December 4, 2013

    The layout, the relaxed atmosphere, the space.

    The lack of a comfortable chair to sit in; the spread at breakfast;

    8.3

  • Anonymous
      United Kingdom
    November 29, 2013

    Staff were excellent at this hotel.

    Floor in the room was just concrete, either needed tiles or carpet fitted.

    6.3

  • Graham
      Cambodia
    November 25, 2013

    Staff, helpful and friendly, did our bookings reliably. Location was great, short walk to shops etc. Breakfast excellent. Instant hot water great.

    What seemed like smell of insectide in room. A bit tricky in keeping things dry in bathroom.

    8.8

  • Jan
      Netherlands
    November 22, 2013

    Friendliness and helpfullness of staff. Nice pool. Breakfast was OK, but great scrambled eggs (freshly made). Good location, quiet but close enough to old market.

    Quality of WiFi (weak and unstable signal).

    7.5

  • Zuzana
      Czech Republic
    November 20, 2013

    Not sure.. Garden was nice, also the room was okay.

    Nothing much to like in this hotel. It was kind of a disaster from the beginning. We arrived at noon, hoping to get a room early so we can spend 1/2 day at Angkor Wat. When we checked in, we were told that the room we booked (double suit) is not ready yet and that we shoild return at 2pm. So we did get back at 2:30pm but the room was still not ready. They told us that the guest staying in the room has not checked out yet but that they will pack him (!) and move his stuff to another room. This took them about 40min. They showed us the room and it dit not lool anything like on the photos - dirty dark room, very outdated. Additionally, we would not be given the keys because the guy staying there before has not returned them. We did not want to stay inthe room and wanted to cancel the booking which we were nit allowed to do. So they gave us another room which was quite okay and gave us something like 10% discount. We finally got the room at about 4pm and wasted half of the day we could have spent in the temples. Btw, we met another guest at the reception who had similar problem as we did. Other stuff - they did not have the bicycles ready as per our request in the booking (but they provided two bikes at the end but poor quallity). My husband cut hus feet near the pool and they did not have the apothecary with disinfection available. When we asked for clean towels, they gave us dirty stinky ones. This happened actually twice on the same day. Make sure not to touch the pool walls, it leaves blue color on your skin. The staff is friendly but helpless. The food you order in the restaurant is delivered from some othe place across the street. This hotel is just not value for the money, please don't go.

    4.2

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