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National Road 6, # 0369, Banteay Chas, Slorkram, Siem Reap Central Area, Siem Reap, Cambodia – Show map
Excellent location – rated 9/10! (score from 225 reviews)
Rated by guests after their stay at The Privilege Floor @Borei Angkor.
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527 properties in Siem Reap
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225 verified reviews
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The Privilege Floor @Borei Angkor's staff speaks: English
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BBQ Facilities, Outdoor Pool (all year), Grounds, Terrace
Tennis Court, Golf Course (within 2 miles), Pool Table, Ping-Pong, Cycling, Mini Golf, Sauna, Fitness Center, Spa, Massage, Hot Tub, Bicycle Rental, Karaoke
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Shuttle Service (free) , Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
Up to two children under 2 years stay free of charge in a crib.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 225 reviews
Value for money
Show reviews from:
Golden Temple Residence is located in the heart of Siem Reap, within walking distance from the lively Pub Street. Rooms are elegantly furnished and fitted with a private balcony.
Score from 69 reviews Exceptional
Offering an outdoor swimming pool, a spa facility and complimentary WiFi access, Sarai Resort & Spa is located in Siem Reap only a short 800 metres from Pub Street.
Score from 13 reviews Wonderful
Guests at Shinta Mani enjoy lovely Khmer-inspired rooms while channelling funds to the local community.
Score from 101 reviews Exceptional
Featuring 5-star villas, the Palace Residence boasts tennis courts, an outdoor pool and spa. Offering free Wi-Fi, villas feature free in-room breakfast and a free minibar.
Score from 71 reviews Wonderful
Mr Pi and Mr Alex, what can I say they were amazing, nothing was too much trouble. The bar staff were delightful, so happy and helpful.
Privilege floor facilities is a must: free car at your disposal, free happy hour drinks, 4 pieces laundry.... The attention of Mr Sony , Mr Jacky and all the team was exceptional , we will keep the souvenir for ever in our mind. Strongly recommanded.
Resident Host Team staff Tithima was excellent. Wonderful hospitality.
If i will be back,I will choose the hotel again.
The superb professionism and courtesy of the staff! Nothing was too much trouble. It was like having your own personal concierge service!
The only thing that lets down the experience slightly is the limited food options at the hotel. Good enough for a three/four day stay on an inclusive basis but any longer and you would be desperate for something new.
We stayed in the Royal Suite on a fully inclusive basis, Jacky and the team couldn't do enough for us, we really were treated like royalty. Having access to a personal driver 24/7 (Morgan) and to a tour guide for our trips around the Angkor complex (Siluch) was a dream and vastly improved our understanding and enjoyment.
Judy, Rayou & our driver Kou (hope the spelling is correct
Staff all great and can't do enough for you.
wifi signal was a bit weak, but a small price to pay for such excellent hotel service!
It's a rare hotel that manages to exceed your expectations in every way. From the moment we were picked up by our personalized concierge Jacky at the airport until he dropped us off again for our departure, every need and detail was masterfully handled by consummate professionals with a degree of warmth, friendliness and genuine kindness you will seldom find at even the best luxury chains. From the individualized menu options at breakfast, to complementary upgrades and gifts we showered with through our stay, we always were made to feel as special as the royalty who have been known to stay at this hotel. I'd strongly recommend this hotel to anyone who wants to experience unparalleled service and value for luxury accommodation. Trust me, after a stay at the Privilege Floor, it'll be a bit of a letdown to return even to five-star hotel service again!
free mini bar needs to include spirits.
Personal service. Free cocktails. Breakfast and food. Our private driver Morgan
Evening cocktails and canapes on the terrace. Reliable driver and comfortable car. Helpful and friendly staff. Visibility of senior management. Excellent options and service at breakfast.
Smallest of complaints - staff almost too eager. Many questions being asked multiple times by multiple people when trying to get back to the room after a long day exploring. They need a better system for ensuring guests needs are taken care of.
24hr driver, incredibly helpful staff, beautiful room and balcony, beautiful pool area, quality food and drink, 2hr free cocktails nightly, 60min massage was awesome, organising tours with guide provided was easy. Centrally located.
Lounge staff were somewhat noisy and it took several requests to have room re supplied. Location is only OK.
Staff were very attentive and our driver was excellent. Room was very good and the bed very comfortable,
Excellent staff, great food, could not fault it.
The installations are very nice, but a litlle bit old fashioned, some reformation has to be made
Service excellent Impressive service and incredible kind people (especially Alex and our Guida Di)
We're getting petty, but the inability to turn the terrace lights off was annoying.
We got off to a rocky start with no-one to pick us up at the airport but the hotel was quick to apologize and more than made up for it. Room was great and the wifi fast. We had a package that included some meals, a picnic (which is not a snack box but a table & chairs complete with chef), temple tours, guide and spa. All were excellent. Very personal service from all staff.
We heard the availavility of tour guides in Japanese is limited, and some of Japanese guests could not get them on their first day. I guess it was because of the busiest season, but it would be pitty for those guests. If the hotel can reserve guides well in advance, such situation could have been avoided. The restaurant provides good quolity of food, but we were kept waiting for long. Again, l understand busy situation, but have to say that it flaws the overall excellent quolity of this hotel.
The sunset package includes 24 hour driver service and a daily tour guide, and this perfectly ensured us stress-free personilized tours in vast area of Angkor monuments. Moreover, we believe the spa service in the hotel is one of the best. It was so good that we had 3 times during our 3 nights stay. These services were arranged by an excellent concierge, Jacky.
The hotel in which the Privileged Floor is located was also very nice with great facilities, like pool. They are renovating the hotel and I believe the Privileged Floor will also get a modernized facelift soon. It was fine as is but like any hotel, a facelift is always welcome.
The list of extra benefits promised in advance made me select this facility and they more than fulfilled each promised benefit--and did so with a smile. I had a full sized SUV at my disposal with driver all day and evening, free local cell phone with 30 minutes international calling, free daily laundry, free full breakfast, free drinks at Happy Hour with excellent snacks, free wifi, etc. etc. The staff could not do enough and were constantly asking if I needed anything and whether I was satisfied. I travel a great deal on business and must say they outdid themselves. I consider myself a finicky traveler.
service and accommodiation
Our family was treated like royalty at this beautiful property from the moment we arrived at the airport to our departure. We stayed in the Royal Suite and could not have been happier with the staff. Did I say the staff? I didn't even notice anything else because the staff was so amazing and took care of us with such kindness that they made our stay incredible. I would highly recommend bringing your family here and taking advantage of the tours and all this hotel has to offer. It was an oasis.
Food quality needs to be improved although it was not bad already.
Hotel's people are very good. It provided about all that we need!
Enjoyed the attentive staff and comfort of the property. Having the dedicated car, driver and guide was a true luxury. Will definitely recommend for future travel to Cambodia.
The cultural dinner n dance night is not worth the money at us$32 per head. Save your money n go eat at better places outside hotel. Swing bed on balcony was nice in concept but once it rains, the bed takes forever to dry out, making it unusable.
Such personalized service with the same familiar faces again and again, giving you the feeling of being looked after like family. My two young sons were very well looked after, including having their hard-boiled eggs peeled for them in front of their eyes! We had lovely traditional Cambodian picnic by the river, with hammocks to laze in afterward all organized by hotel. Go for Sunset Landmark package, includes 24 hr driver n car, for your whole stay, with complimentary tour guide too, so important for a young family n much more comfy n safer than a tuk-tuk. Spa facilities were excellent too. Includes airport pickup with personal chaperone. This is the luxury floor of a 5-star Resort decorated in Cambodian flavour. Don't waste your money on the cultural dance n dinner though, food is much better outside hotel. Breakfast however is superb with freshly cooked meals asian n western from an extensive menu, and served until 3pm!!! I would definitely stay there again, can't wait to go back!
The residential feel of the hotel within a hotel concept. The furnishings and facility are good but the services from car to laundry to arranging tour guides absolutely world class.
Staff were amazing Cocktail hour and picnic lunch were our highlights
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