Astoria Hotel  

Спокойный отель, хорошее расположение, классический по всем параметрам

The hotel staff was very polite person(s) with speaking excellent Japanese and having nice hospitalization to every travellers.

The notation of each facilities (I.E.air-conditioner) are written in Korean language only, so I waste much time to understand how to control them.

I liked the room service and restaurant.

People were smoking outside our room in a non smoking area. Nothing was done about it. It happened many times during our stay at nighttime. The smoke was entering our room through the gaps around the doors. This was terrible.

Location is good. Left hand side is myeongdong; right hand side you have dongdaemun. It is one stop to Dongdaemun by Metro (subway). Behind the hotel you have a traditional village to visit...

Good value for money, we had a very comfortable twin room with a small ensuite. Slightly dated in terior, but was clean and had lots of space for luggage. Conveniently located near lines 3&4 metro station and. A short (10min saunter dragging luggage) to the entrance of the Sejong hotel to get the limousine bus to the airport. Reccomended.

Convenient location, close to bus stop and subway station, also not far from the airport bus.

The staff were fantastic - really helpful and spoke brilliant English - always on hand. The room was cleaned regularly and well. The hotel is also in an absolutely suberb location for a city beak and for exploraton of Seoul. I would highly reccommend the hotel to other travellers as the rate is very good. The hotel could do with a refurb in parts but the room was clean, all amenities were working, shower hot and brilliant staff and an Italian resturant and bar on site and a nightclub on floor 2 (though we did not visit the club). We'd stay there again - it was practically right next to the Chungmuro subway and a local fantastic cinema as well as countless coffe shops and the brilliant markets of Meoyondong.

It would be nice if the hotel restaurant and bar didn't shut at 10pm but stayed open later however, there was a nightclub on floor 2.

Location is the best! It's close to Myeongdong, shopping area, takes about whithin 10 minutes on foot. There are 2 subway stations near the hotel, so it's very convenience for me to go anywhere. As for room, clean and enough room space. I could make myself at home.

Free use of computer with Internet connection at the lobby.

Staff does not communicate well in English. Ended up paying higher prices for breakfast due to miscommunication.

Convenient location, close walking distance to Seoul Tower and 'old style' village. metro station and airport bus also close walking distance. Staff were friendly and helpful, room was spacious, quiet and warm. Beds very comfortable and overall it was quite clean. Breakfast (1 included per room) was very tasty.

The lobby was undergoing some minor construction so there was no safety deposit box service, and there was no room safe. so we had to carry valuables around with us. The room was quite dark (small window) and the decoration was a bit dated.

Improvements in facility in comparison to last year

Receptionist attitude wasn't kind.

This hotel has the worst customer service ever!! The front desk staff didnt look at you when they talk. They didnt want to help and barely speak english. One time the manager was there, I wanted to tell him so maybe he can fix it, but even before I can finish my sentance, he just said 'ye.. Ye..' And turn his back on me. Omg! It wast the worst mistake to stay there. I stayed there for 2 rooms, 6 nites. Room was ok but not the best. Location was ok, but still few hotels better around there.

This hotel only good for single traveler who wants to have fun because at the back of the hotel there was brothel who always go to second floor (the bar)