Lotte Hotel World    

Die Damen an der Rezeption waren sehr freundlich und aufmerksam.

Das Frühstück ist extrem teuer, dabei ist die Auswahl beim westlichen Frühstück sehr begrenzt. Das Personal beim Frühstück ist relativ langsam beim Nachschenken des Kaffee. 5 Minuten vor 10 wurden alle Gäste darauf hingewiesen, dass sie in 5 Minuten gehen müssen!!

The location is next to Lotte world and shopping centre.

The registration staff wanted to give us 2 single bed room and looked upset when we insisted on one double bed. In no time finally gave us double bed room. Why said there were no double bed room in the first place?

Excellent staffs, clean rooms

Gym, driving range, spa, swimming pool closed on same day. Should spread out. Jus

The location, staff and friendliness. Due to the construction on 29th floor we were offered an other room plus a bottle of wine and some cheese

The construction going on the 29th floor.

concierge & bell service

reception service

Lotte World is inside the hotel. Professional staff, extremely clean and has all the amenities you would expect from a 5 star hotel..

German beer house inside the hotel needs a smoking room..a little overpriced.

Jamsil subway shopping, airport bus arrived right at hotel, ease of using subway- good location, gym facilities free & workout clothes & socks provided but the sizes run small, staff speaks English , no tipping

Carpet was old but hotel was replacing carpet while we were there - so it should feel new, rooms a little small compared to American standards

The staff were friendly.House keeping was good as our room was cleaned and tidied up nicely.It is not so crowded and peaceful too.Location was great as supermarket, DFS and Lotte theme park are near vincity.Concierge staff was good as given shuttle bus direction.

Staff especially at reception/front desk need to brush up their English more. When given direction, we could have walk to hotel side door lead to supermarket but was instead directed to walk from outdoor to subway. Little regret was housekeeping did not replenish our tea or coffee for us.

The concierge was very knowledgeable and very helpful. Great for family vacations, especially with small children. The amusement parks and fairy tale characters were right next door. Great for shopping as well, since a wonderful, world-class department store is attached to the hotel

The room had only one US-style electric outlet. Big problem for US business travelers.

It was clean and good quality of service.

Everything was perfect.

Small rooms. Based on the positive reviews I expected the hotel and rooms to be more comfortable than it actually was.

Lotte World - pretty good for children. And it is very good that hotel is very close after whole day spent in Lotte World.

Location, everything you want, you can buy there, including Duty free shop on the 10th floor. My daughter was amazed (she's 7 years old).

the people and all the surrounding facilities like themed park, shops, etc.

too much traffic resulted in no taxi being readily available.

Service and convenience of location.

Could do with more variety of room service food choices

next to the lotte park,super market ,duty free shop

Good location, clean, pleasant service

Very expensive and booking.com quote misleading when you include service charges and taxes. Rooms quite basic. Breakfast at 20pounds per day not good value for money.

The shoping mall was near by , lotte world nice

The hotel should rated as a 4 star or less , A/C was hot

Service from reception, concierge and swimming pool were par excellence. I booked the hotel by mistake thinking it was in the heart of Myndeong. Anyway, it was a good mistake as it was convenient for me to take the sub to the city.

Confort, propreté,localisation, gentillesse du personnel.

Horaires du petit déjeuner plutôt minimalistes pour un 5 étoiles, et pas très agréables pour une famille en vacances: les portes ferment à 10h00, donc il vaut mieux y aller avant 9h30. Car on viendra gentiment vous demander de quitter les lieux à 10h00 précises!

ショッピングにはとても便利、ホテル間のシャトルバスもありとても良かった。

部屋がLotte Worldとは反対側で工事中の方で残念だった。

특급호텔다운 깨끗한 시설과 훌륭한 서비스

전체적으로 좋았음

购物、游乐场方便

整体感觉不温馨

الخدمة ممتازة ، محطة المترو تحت الفندق ، مساحة الغرفة كبيرة ، يوجد خدمة حمل الحقائب ، الملاهي أمام الفندق ، تذاكر الملاهي مخفضة للنزيل ، محطة باص المطار امام الفندق

خيارات المطاعم سيئة بالنسبة لنا كعرب ، سعر الفندق مرتفع مقارنة بالغرفة ، الدفع يوم المغادرة بسعر الصرف المحلي وليس سعر الموقع ، قهوة الميني بار كورية الصنع ذات طعم سيء ، الشباك عبارة عن زجاج مغلق لا يمكن فتحه ، لكن بصفة عامة الفندق ممتاز ويمكن تجاهل السلبيات السابقه

내부 리모델링