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Zarqua`a Al Yamama, Hawally, Kuwait, Kuwait – Show map
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420 verified reviews
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Hawthorn Hotel & Suites's staff speaks: English, Arabic
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Pool Table, Fitness Center
Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is needed).
Room Service, Car Rental, Airport Shuttle (free), 24-Hour Front Desk, Currency Exchange, Ticket Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator
3:00 PM - 11:00 PM
12:00 PM - 12:30 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One older child or adult is charged KWD 10 per person per night in an extra bed.
One child under 3 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 420 reviews
Value for money
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Spacious room. Good bed. Good views of the city. Bathroom was nice.
The windows were very dirty. They had a fridge and kettle but no cups or tea and coffee in the room. Wifi was not strong it could not stream video. Chairs in the room were not comfortable. Breakfast was poor and the restaurants and cafes were poor. The receptionist on the first day said they did not have an iron and iron board but in the second they I managed to get one. Hotel lobbies had ash trays by the elevators which hadn't been emptied for years. I had very noisy neihhbours. I thought I could here a woman screaming at one point.
Its a bit far out of town Breakfast only OK
very large room..
Wifi too bad..
Super big room, clean bedroom, nice breakfast, quite enough in night
unbearable slow Wifi. the receiption could be better understand the position of the hotel, which is very hard to find and no sign outside...
Room size is big .
Wi fi is week .
-nice smily staff -will decorated -nice night view
- sometime there is a bad smel in the bed - the TV remote control not work will
The room is so big The bathroom is nice The breakfast is good
The location of the hotel Very small sign in the entrance The elevator is kinda slow
Maintenance and wrecked staff
-LOCATION OF HOTEL -CAR PARKING -BREAKFAST
-Romm Floor is Slippery (UNSAFE) -Very Poor WIFI (Most of the time is not working) -Very Old Furniture & TV resolution is bad (Very old Technology)
Rooms are too big and furniture is ok. Staff is polite and helpful (i was facing a problem once i reached and they helped me as much as they could) location is good (you can access everywhere easily)
Internet is very poor. Lights inside the room is very bad. Breakfast is less than normal (i stayed for 4 nights eating exactly the same food and some kinds of food was not fresh but not all)
Internet did not work in the morning. There was no water pressure until 9:00 a.m. It was difficult to exchange money.
-Receptionist is very bad, angry, talking loudly and doesn't respect the guests.. - No facilities in the room. - It took me more than 1 hour just to get my room though i made my booking and paid 2 days before!! - It doesn't reach even for 2 stars hotel!!!
Size of room Price
Staff without smile Bad internet
Old furniture and paper wall.
They did not respect there guests and our time. We were waiting in the reception for very long time for asking, checking in and checking out. I used to book my hotel from booking.com and every time that I booked the hotel was like what I saw on the website, but this time it was really bad. I am sorry for telling you that, but you really need to check again with the hotel and rerate the views. Thank you!
1-room it is good
1-Breakfast it is bad
Everything. They claim they are 4 star hotel. I find it hard to believe they are a 1 star hotel even!
Receptionst was not kind. She treated me too much officially as only one of guest. I couldn't feel friendly.
Stuff and room
-You have to wait long time to get the elevator. - the internet is too poor. - no coffee suplies. - shower door need to fix
There is nothing to like
Reception staff was very bad
The hotel is old and not well maintained. old furniture, the bathroom is stinky, wall paper peeled off, in general the cleanliness level is very low. this cannot be 4 stars hotel ! not even a 2 stars
I like this hotel because : 1 - Very express check in and out. 2 - Underground Car Parking. 3 - Express from car to room ( car to left to room ). 4 - Room size is big. 5 - No wine. 6 - Very Near to Mosque. 7 - All shops near by. 8 - Breakfast and Wifi is good.
1 - Bathroom little small. 2 - Room floor is very sleepy.
I like the furniture, cleanliness and the welcoming staff
Poor of facilities
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