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Fahad Al Salem, Kuwait City District, Kuwait, Kuwait – Show map
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82 properties in Kuwait
Including hotels, apartments, villas and more.
105 verified reviews
They speak your language
Swiss-Belhotel Plaza Kuwait's staff speaks: English
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Food & Drink
Restaurant, Restaurant With Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Laundry, Meeting/Banquet Facilities, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Elevator, Designated Smoking Area
2:00 PM - 6:00 PM
12:00 PM - 2:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 8 years stay free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult is charged KWD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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LOCATION / STAFF
WATER PRESSURE IN BATHROOM LOW
Ac not cooling Shower size small
Super location - easy for the business traveller, good food at the breakfast menu, stable wifi in the rooms, comfortable and spacios rooms!
Staff behaved like their smile was a favour to guests - precisely 2 men and 1 lady staffer had a smile on them; in fact the room service team appeared to be happier working for the Swiss Belhotel; might as well subscribe to maps for gps tracking to avoid getting lost in the hotel
The location of the hotel
Service,no parking , wifi so slow and not good signal, TV screen are so old and small, few channels in the tv, service of house keeping is so slow, elevators are slow and not good to use within busy time
Value for Money. In the heart of the city -hence easily accessible.
Asume to be New Staff without experience . Flooded toilet in water without action been taken
The Security staff and front office staff are amazing and very helpful. Breakfast is well presented.
Location and may be value for money compared to others
No car park and they will charge you if you park in the basement. You have to negotiate once checkin.. outside there is no parking too. Poor service. It is less than 4 stars. Very average
Location was perfect!!!
I had booked a PAID hotel transfer airport pick up. The hotel staff/driver was waiting upon arrival. Asks me to wait for 5 mins so that he can collect someone else's bags to deliver. After 20 mins, I respectfully ask him, if it was fair to make me wait after a 15 hour flight? Also, reminded him that it was not a FREE airport transfer, I was being charged for it!! Could not be bothered...did not care if the guest had to wait... Pathetic! Restaurants had great menus....BUT, you cannot order food into your room!!! Only order from the room service menu.... once again.... rules over logic..It is not the guest's choice to eat where they want...
Location good in the vicinity of major sightseeing sites of Kuwait. Friendly and helpful staff and a spacious comfortable room
An odd building with fragmented segments of different functions (entrance, lobby, restaurants). Weird colours all over the hotel.
This is my 10th time to this hotel. I liked it and was very pleased. However, this stay was bad and not sure what has changed. It may be a change in management. The house keeping is very bad. There were repair on the roof and was noisy. The reception staff were not as good as they used to be. All in all it is worse and hope it does not go down more. Management need to find out what is going on and I will be happy to give them details
It is a little old and not that clean
location , rooms , value for money wi fi staff all good
1. The Korean restaurant. 2. The fact that is connected to a shopping centre. 3. The check out was quick and efficient.
1. The entrance, not clear indication on how to get to reception. 2. The old fashion carpets, old, bit dirty, bit smelly. 3. The fact the lift is used for carrying beds, etc, and expected guests to go in the same lift. 4. The tap in the bathroom in my room was not working properly. 5. My room was connected by a door to another room, it was locked, but I could hear the conversations from the other room. 6. Generally the old fashion furniture and bathroom artefacts. If it wasn't for the fact that is a very big building, I would say that this was a 3 star hotel, not 4 stars. 7. I requested breakfast in my room for 6.30am, and it came at 6.20am when I was still in the shower (!) 8. I didn't like the view from my room.
Wifi signal poor Elevators : only 2, busy, slow
free transportation from the airport
lack of elevators
1- They provide good breakfast.
1-They used to provide free parking; however, they stopped providing this privilege. 2- Even though no mini bar at the room, they still delay checkout processing.
Close to public markets. Multifarious breakfast, big entrance and free internet.
Cheap style furniture. Hotel Hotel decoration is not nice and too much. There is only one small left which moves slow for such building with 19 floors. Guest service is slow and late response. Few towels and bath materials were provided in the bathroom.
I like the breakfast with the room.
I did not like the check-in procedure, it took the staff 50 minutes to get keys.
Nothing .. the only thing that is good is the location of the hotel
Every thing is poor .. I would recommend any other hotel
Wifi in the room didn't work well. No heating in the room (it was 10C outside)
very old furniture, doors have problems to lock (kept beeping). Staff didnt know about my booking....but they were polite and fair (with airport transportation)
Great location , friendly staff
Breakfast was not included
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