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Property Highlights

Free WiFi Free parking

Places of Interest:

Abay Opera House (0.2 miles)
Show map Alma-Ata Hotel

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Newest reviews for Alma-Ata Hotel

  • Chris
      United States of America
    August 20, 2014

    Reservations are good for 24 hour stay from the time of check-in, a fantastic policy for business travelers or transit with badly timed connections. I will definitely stay again on future business


  • Anonymous
    August 12, 2014

    Very well-located, wonderful views to the mountains, friendly staff, quite comfortable room. I really appreciated the 24hours-concept with no fixed check-in and check-out time.

    Usually I would say bad value for money - but for Almaty where hotels are expensive in general it is okay. Maybe a little less noodles and sausages for breakfast and some more bread and marmelade.


  • Anonymous
    August 1, 2014


    No recharge the minibar! WiFi not good Shower broken No hot water in bathroom..


  • Grigori
    July 13, 2014

    Easy booking, no credit card required. No fixed check-out time - you may stay within 24 hours from the time of checkin.


  • Alima
    July 10, 2014

    Location is perfect.

    Single standard room was outdated with furniture from 80's. There was no hair dryer in the room.


  • Nicolas
    July 1, 2014

    Very hepful staff, very cosy hotel, nice little cafe, excellent location, modern bathrooms with large shower cabin

    Room doors very thin and not soundproof - very noisy during room cleaning and when guests arrive at night, talking loud in the corridors


  • John
    June 26, 2014

    Great view onto mountains.

    Breakfast a bit basic- no juice for example.


  • Anna
    June 24, 2014

    location, price, staff


  • Mohammad
    June 13, 2014

    rooms are not quiet cars sounds coming from street too much disturbing during sleeping. not tea makers and waters for drinking free. all staff and restaurant don't know English their speaking is very bad


  • Nikolay
    May 29, 2014


    Old room, very bad drain in shower


  • Gafur
    May 24, 2014

    Good and friendly staff. Location is perfect. Good value for money.

    There was noise from repair during day time.


  • Dan
      United Kingdom
    May 24, 2014

    Bathroom need to be upgraded, No shelves or space next to the sink to put personal toiletry, shower has no shelve for soap, shampoo, etc. toilet plumbing need to be checked, room has vitrine with tea set in it, but no cattle to boil water and prepare tea (standard at almost every U.S & EU hotel) curtains not thick enough to block day light. choice of food served for Breakfast very poor. For the money hotel is charging, one would expect a higher standard


  • Paul
    May 16, 2014

    I'm glad I booked a comfort suite as I would hate to see the normal rooms. Room was big, wifi connection was really good even with two devices connected at the same time. Comfy bed - although two single duvets on the double bed? Excellent view looking up at mountains. Late Check out at no extra cost was very pleasing.

    Toilet area very small and split into two parts - surely they can knock the wall down dividing the shower area and from the toilet. The height of the sink is perfect for a small child or a dwarf. The breakfast was shockingly bad - everything about it. Noise from traffic - traffic lights outside in both directions and everytime they turned green it sounded like the start of a grand prix. Sound proofing very poor due to the cheap doors leading to balcony not closing properly.


  • Pierre
    April 25, 2014


    Staff slow in responding to emails No water boiler in room Wifi down for about an hour every morning


  • Valentyn
    April 24, 2014

    Located in the very center of the city. A big hotel with good staff and up-to-date facilities. Breakfast wasn't luxurious but still quite decent.

    Rooms are quite small and not sound-proof, so you hear voices and sounds from adjoining rooms.


  • Anonymous
    April 16, 2014


    Nobody can't speak English!


  • Sivananthan
    April 14, 2014

    Location is in the middle of town.

    Breakfast doesn't cater for non Kz national. I had to walk a few blocks to get to cafeteria.


  • Anonymous
      United Kingdom
    April 6, 2014

    Geat Location and good value. I only needed the hotel for a 10 hour layover at the airport so was good value for the duration

    Very noisy traffic outside after 22:00 hrs. Frequently sounded like the start of a Grand Prix!


  • David
    April 3, 2014

    Great location in heart of Almaty city, everything is close by. Firendly and helpful staff. Impeccably clean hotel. Great view from my room on level 8 of surrounding snow capped mountains.

    Wifi is slow in the afternoon.


  • Dmitriy
    March 20, 2014

    It's exellent location, good staff

    Very poor noise insulation, very basic tv programme pack, very small size bathroom/toilet


  • Anonymous
    March 14, 2014

    Very well located, polite and helpful staff, clean rooms

    Wi-fi internet provided but rather bad connection in the room (I was on 3rd floor, room 330).


  • Zoran
    December 12, 2013

    Location and hospitality.

    Breakfast is poor as well as saloon for breakfast


  • Anonymous
    November 13, 2013

    The location, cozy, warm


  • Vitaliy
    October 9, 2013

    location and subway, air condition and flat-screenTV

    bad room cleaning , there is not any wardrobe in a single SUPERIOR room, only a niche in the wall without shelfs, very small shower room with toilet, no any shelf to put soap in the shower cabin.


  • Ali
    July 24, 2013

    clean and location

    toilet was very very small


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