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Koshkunova Street 4A, 050010 Almaty, Kazakhstan – Show map
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118 properties in Almaty
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Alma's staff speaks: Russian
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BBQ Facilities, Grounds, Terrace
Pool Table, Hiking, Sauna, Fitness Center, Massage, Indoor Pool, Indoor Pool (all year), Karaoke
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 7 years stay free of charge when using existing beds.
All children under 2 years are charged KZT 4500 per person per night in a crib.
All older children or adults are charged KZT 4500 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
A prepayment deposit by wire transfer is required to secure your reservation. The property will contact you after you book to provide any wire transfer instructions.
Based on 60 reviews
Value for money
Show reviews from:
This hotel is in Almaty, just over 2.5 miles from the center of the city.
Score from 34 reviews Good
Located in the centre of Almaty, Golden Palace Hotel features free private parking and free Wi-Fi in all areas. Abay Prospekt and Baykonur Metro Station are 1 km away.
Score from 160 reviews Good
Featuring free Wi-Fi and a 24-hour reception, this hotel is located in Almaty’s city centre, 5 minutes’ walk from the City Hall and Republic Square. It offers rooms with air conditioning.
Score from 168 reviews Very good
A 5-minute walk to the Drama Theatre imeni M. Auezova and the State Museum of Arts, Sun City Hotel offers comfortable soundproofed rooms.
Score from 293 reviews Good
Friendly staff (Bakhar in particular!)
Alma fancies itself as an upmarket hotel. The building, reception, spa facilities and upmarket restaurant all help build this impression. However, the room was quite basic, bathroom was dingy with very weak shower, wifi very poor, breakfast quite basic. Over all the hotel is not better than other cheaper options in Almaty.
Price is acceptable. Location is acceptable.
Some staff do not understand English. Sometimes WiFi does not work. Sometimes hot water does not come out.
The place is quiet, clean and the staff was very friendly. Breakfast was great.
The hotel is more than a 10 minute walk to stores and restaurants. We placed the do not disturb sign on the door when we went out for the day and when we returned our room was cleaned. Not sure if the cleaning ladies could read. We left the sign on the handle for 4 days and each time they cleaned our room anyway.
the staff was friendly and room was clean and quiet
the hotel is in a backroad far from restaurants and shops the airport shuttle is overpriced
Originally we intended to stay only 3 nights but unforeseen circumstances meant we had to extend our stay. Staff were so helpful and kind in helping us to try to communicate with our son in Uzbekistan. All staff were very friendly and went out of their way to help. The hotel is very well located for walking to restaurants and it is a short journey up to the ski resort of Shyumbulak which in the summer offers spectacular scenery and the opportunity to hike in cooler temperatures.
Goodbeef restaurant upstairs
Could do with refurbishment Gym equipment needs to be upgraded
Goodbeef restaurant upstairs with great views and music. Nice sauna and pool. Staff very friendly.
Gym could be upgraded, equipment very poor and cheap quality Breakfast not good
Great restaurant on the top floor
Bath and faucet were not working properly
The staff and clean ladies attention was superb!
I booked a room with two single beds, unfortunately this was not available on arrival however the hotel provided me with two rooms next door to each other for the same price which I was more than happy with. The friendly staff were very attentive to the needs of my young daughter and delivered a selection of food to her room in case she got hungry over night - we were well impressed. Internet worked fine and the restaurant on the top floor is reasonable.
Friendly staff - even the non-english speaking made an effort to help.
Rooms are a little noisy.
staff doesn't speak english. Room not very clean
room have small kitchen. breakfast is good.
Hotel was quiet and comfortable. The staff of the hotel was friendly and helpful. Good breakfast with fruits. Good location.
Sofa and internal doors looked a little bit old.
Very good personel. Helping and listening wishes. Rooms are warm.
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